Customers Insights

Ms D - Estates - 13/07/2010 "I appreciate your help in what has been a difficult, stressful, timeconsuming and challenging process but we were sure from the beginning that we could give your all the evidence you needed to prove to you that this account has never been in arrears or had any amount outstanding. We are glad now to have reached a satisfactory conclusion and your help in the process has been invaluable. Many thanks to you for your efforts. (The company was claiming money which wasn't allocated in their own account.)"

Ms D - Estates - 13/07/2010 "I appreciate your help Muhammad in what has been a difficult, stressful, time-consuming and challenging process but we were sure from the beginning that we could give your all the evidence you needed to prove to you that this account has never been in arrears or had any amount outstanding. We are glad now to have reached a satisfactory conclusion and your help in the process has been invaluable. Many thanks to you for your efforts."

Mr R - Estates - 08/07/2010 "Relates the EGM, Shabana did well. She gave a confident presentaion, answered questions competently and dealt well with some difficult emotion at the end of the meeting. I am wware from residents about the need for quality and attention to detail in going forward. She and I will work well together."

Ms M - Estates - 02/07/2010 "What a refreshing change to work with a company that actually cares about its performance!"

Ms P - Estates - 28/06/2010 "Thank you for your time last night – I thought you were just wonderful! Extremely professional and you handled what could have turned into a bun fight, extremely well. "

Ms R - Estates - 28/06/2010 "Thanks. I was taken back by the outbursts last night. I though Helen was brilliant and defused several verbal onslaughts. Thanks for everything you have done. "

Mr F - Estates - 10/06/2010 "I didn't get a chance to thank David for the work he has put into the site over the last three years, in particular for me, getting the car parking firm in. We have seen a dramatic decrease in the number of problems as a result, with just a couple of frequent re-offenders that never seem to get caught! Always the way though. Good luck with his new site, and no doubt I will speak to him at some point in the future. "

Ms C - Estates - 31/05/2010 "We are well on the way now to being Freeholders, which should add a substantial amount to the value of our flats. Thanks for doing all this hard work, and sorry for not being around to lend a hand, but I really appreciate all of your efforts. "

Mr B - Estates - 27/05/2010 "Ringley won another important victory for by extending the deadline to complete the purchase of the freehold from 14 May until the end of June."

Ms W - Estates - 19/05/2010 "Katie, it was good to hear a friendly voice over the telephone."