What does PlanetRent offer?

If your tenants are calling you for very minor repairs such as lightbulb changing, you need PlanetRent - now!

Some renters are very demanding. According to some research from broadband and utilities provider, Glide, more than one in five of renters expect their landlord to fix their broken Wi-Fi, whilst over one in three feel that they should be responsible for changing their lightbulbs for them!

This study surveyed 1,000 tenants who were renting a property, or have previously rented, to find out which issues they expect their landlords to be responsible for dealing with. Other surprising findings were that 14% of tenants said that they would leave a dispute over how to split bills with flatmates for their landlord to sort out and over 23% admitted they would leave a dispute over parking up to the property owner to resolve.

Landlords are, of course, legally responsible to deal with certain problems arising inside and outside of rental properties on their tenants’ behalf. It is not always clear as to when those responsibilities pass over to the tenant. But now there is a solution. By downloading our PlanetRent app, we make the entire tenant journey absolutely transparent. This results in both landlords and tenants knowing where they stand.

What we do for Landlords

• We describe the journey for the landlord. What they have to do and what their responsibilities are. As an example, since the tenant fee ban came into force, it is now their responsibility to pay the inventory fee, and the system has been restructured to show this.
• PlanetRent provides service level agreements, so that tenants know how quickly any repairs will be carried out.
• We automatically provide our How to Rent guide and deposit leaflet. This is something that the landlord HAS to provide to each tenant when they move in or they risk getting fined. This document outlines all of the tenant’s rights, responsibilities and obligations.

What we do for Tenants

• We automatically inform the council about a new tenant in order that they can recharge council tax to the correct person.
• We make the tenant’s cleaning responsibilities clear from the outset.
• We make the tenant's repairing responsibilities clear from the outset.

Why PlanetRent?

PlanetRent makes lettings automated.

We make the tenant journey quick and simple whilst making it easy for landlords to remain compliant with all their responsibilities.

So why not download the app today – its free!