Block Management Canterbury

Canterbury's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"The cleaner is so lovely and AMAZING at her job. The duchess always looks pristine and she always says Hi and is super friendly."

Lisa Horsley 26 days ago

"I would just like to express my huge thanks to the Relationship Manager of ,y building at Ringley. After a Very upsetting series of pest infestations (pigeons roosting on a ledge outside my flat and then flying in and defecating everywhere bed, washing on the dryer, chest of drawers etc.), she took it all in hand on my behalf. She liaised with Pest Control and even sent me links of things that might put them off in the interim (it transpires they are territorial so once they claim a ledge, it's theirs forever). On Thursday, Pest Control came to the flat to clean up the ledge and install spikes. Without her I would still be prisoner in my own flat, unable to open the windows for fear of them flying in. Thank you so much for your support, you're BRILLIANT!"

L Bennett 196 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Leaders

The key to our success is our people

Kate Robinson
Head of Block Management
London & SE
Richard Read
Head of Block Management
Wales & West
Andrew Selwyn
Managing Director
South West
Nick Pratt
National Head of Site Staff
Block Management

Richard

Cardiff Office

Head of Block Management - Wales & West

Kate

London Office

Head of Block Management - London & SE

Nick

London Office

Block Management - National Head of Site Staff


Everything you need to know about Canterbury

Best places to eat out in Canterbury

History of Canterbury

Most prestigious roads in Canterbury

Things to do in Canterbury

Local history and culture in Canterbury

History of Canterbury

The area has been occupied since prehistoric times, with this being shown by findings such as Neolithic and Bronze age pots as well as Lower Paleolithic axes. The famous Canterbury Cathedral was built when Pope Gregory the Great sent Augustine to convert its King Æthelberht to Christianity, the building was then built in 597 AD.

Most prestigious roads in Canterbury

The 10 most prestigious roads in Canterbury

This Kentish town in England is famous for its historical and cultural value, but there aren't any 'prestigious' roads as one would think of them in larger cities like London. That said, there are some major streets and locales that centre on the historical and architectural value of Canterbury:

1. High Street: As the main street in Canterbury, it is fully occupied by old buildings, shops, and restaurants that run up to the easily identified Westgate Towers.

2. St. Margaret's Street: This area is a picture postcard with its interesting architecture and small shops, giving an almost peerless presentation of the medieval nature of Canterbury.

3. The King's Mile: A historic street running from St. Dunstan's up to Canterbury Cathedral, with a plethora of independent shops, galleries, and eating houses that give any visitor shopping and dining experience like no other.

4. Palace Street: This street adjoins Canterbury Cathedral and comprises elegant Georgian and Victorian townhouses, some sensitively turned into boutique hotels and restaurants.

5. St. Peter's Street: This street goes toward St. Peter's Church and Canterbury Christ Church University, and comprises a mix of historic buildings and shops of the present day.

6. The Friars: This is a quiet district by the River Stour, hosting Greyfriars Chapel and Franciscan Gardens that provide serene isolation from the busy streets of Canterbury.

7. Butchery Lane: This is a small, dark, and character-packed lane running between the High Street and the precincts of the Cathedral, comprising old buildings—some of them dating to the 15th century—with a selection of artisan shops.

8. Castle Street: Comprising mainly of historic architecture, it meanders toward the ruins of Canterbury Castle. At the top of the street is access to both Dane John Gardens and Canterbury Roman Museum.

9. Mercery Lane: Serving as a medieval parallel lining to the High Street, Mercery Lane is full of historical timber-framed buildings that give in to a mix of one-off shops and cafes.

10. Burgate: This is the ancient street from the High Street that leads to the Cathedral and takes in some of the more notable buildings, including the Old Buttermarket and historical pubs.

 From these streets and areas, the history and the architectural and cultural prowess of Canterbury—owing to its UNESCO World Heritage Site classification—can be gauged. They allow any visitor a taste of the medieval times at Canterbury but in the surrounding atmosphere of very modern amenities and attractions that can be visited.

Best places to eat out in Canterbury

The best places to eat out in Canterbury

After feasting on treasures of historic charm and vigorous nutrition, Canterbury offers a wide spectrum of exquisite dining options—from traditional English food to international cuisines. Here is the list for many of the best places to eat out in Canterbury:

1. There is The Goods Shed, a restaurant cum farmer's market located next to Canterbury West train station. Seasonal homeland dishes are served using locally procured ingredients, fresh produces, meats, and cheeses.

2. Café des Amis: Known locally as the place for Mexican in Canterbury, this restaurant dishes up spicy fajitas, enchiladas, tacos—just some of the menu items. The sort of lively ambiance, coupled with a choice of over 150 different tequilas and excellent cocktails, will make the meal interesting.

3. Old Buttermarket: Itself dating from the 14th century, overlooking Canterbury Cathedral, gives it a definitely traditional feel. You'll find classic British pub grub—pies, fish 'n chips, Sunday roast.

4. Chapman's Seafood Bar & Brasserie—LE: The old place overlooking Stour River gives fine dining in surroundings that hail their establishment in fresh seafood dishes from oysters, mussels, and fish of the day. Its state of mind is enhanced under the smart surroundings and riverside views.

5. Deeson's British Restaurant: This is modern seasonal British cuisine created with locally sourced ingredients. The restaurant itself is situated in a historic house with an interior design that resembles a classic dining room.

6. Ambrette: This fine dining restaurant provides a modernist twist to innovative Indian cuisine, harmoniously using local and seasonal ingredients to create dishes that bring the traditional taste of India's repertoire with modernistic techniques.

7. Foundry Brew Pub: This microbrewery-cum-pub offers a variety of on-site brewed craft beers, with the menu skewed more towards gourmet burgers, sharing platters, and seasonal special dishes.

8. Café Mauresque— This is entirely a haven of Mediterranean and North African specialties. In warm surroundings, it offers its menu dishes that consist of Tagines accompanied by Mezze platters and grilled meats, which definitely cannot be missed.

9.Oscar & Bentley's: It is a gluten-free restaurant with exquisite taste in food and catering to all kinds of diet needs. Be it Gluten-free pizzas, burgers, homemade desserts, everything is on the list.

10. The Refectory Kitchen: In the grounds of Canterbury Cathedral, offering freshly prepared sandwiches, soups, salads, and homemade cakes—light meals after visiting the Cathedral.

These restaurants in Canterbury unify taste and preference through a fusion of traditional and modern dining within the very heart of historic land.

 

Things to do in Canterbury

The best places to eat out in Canterbury

After feasting on treasures of historic charm and vigorous nutrition, Canterbury offers a wide spectrum of exquisite dining options—from traditional English food to international cuisines. Here is the list for many of the best places to eat out in Canterbury:

1. There is The Goods Shed, a restaurant cum farmer's market located next to Canterbury West train station. Seasonal homeland dishes are served using locally procured ingredients, fresh produces, meats, and cheeses.

2. Café des Amis: Known locally as the place for Mexican in Canterbury, this restaurant dishes up spicy fajitas, enchiladas, tacos—just some of the menu items. The sort of lively ambiance, coupled with a choice of over 150 different tequilas and excellent cocktails, will make the meal interesting.

3. Old Buttermarket: Itself dating from the 14th century, overlooking Canterbury Cathedral, gives it a definitely traditional feel. You'll find classic British pub grub—pies, fish 'n chips, Sunday roast.

4. Chapman's Seafood Bar & Brasserie—LE: The old place overlooking Stour River gives fine dining in surroundings that hail their establishment in fresh seafood dishes from oysters, mussels, and fish of the day. Its state of mind is enhanced under the smart surroundings and riverside views.

5. Deeson's British Restaurant: This is modern seasonal British cuisine created with locally sourced ingredients. The restaurant itself is situated in a historic house with an interior design that resembles a classic dining room.

6. Ambrette: This fine dining restaurant provides a modernist twist to innovative Indian cuisine, harmoniously using local and seasonal ingredients to create dishes that bring the traditional taste of India's repertoire with modernistic techniques.

7. Foundry Brew Pub: This microbrewery-cum-pub offers a variety of on-site brewed craft beers, with the menu skewed more towards gourmet burgers, sharing platters, and seasonal special dishes.

8. Café Mauresque— This is entirely a haven of Mediterranean and North African specialties. In warm surroundings, it offers its menu dishes that consist of Tagines accompanied by Mezze platters and grilled meats, which definitely cannot be missed.

9.Oscar & Bentley's: It is a gluten-free restaurant with exquisite taste in food and catering to all kinds of diet needs. Be it Gluten-free pizzas, burgers, homemade desserts, everything is on the list.

10. The Refectory Kitchen: In the grounds of Canterbury Cathedral, offering freshly prepared sandwiches, soups, salads, and homemade cakes—light meals after visiting the Cathedral.

These restaurants in Canterbury unify taste and preference through a fusion of traditional and modern dining within the very heart of historic land.

 

Local history and culture in Canterbury

The best places to eat out in Canterbury

After feasting on treasures of historic charm and vigorous nutrition, Canterbury offers a wide spectrum of exquisite dining options—from traditional English food to international cuisines. Here is the list for many of the best places to eat out in Canterbury:

1. There is The Goods Shed, a restaurant cum farmer's market located next to Canterbury West train station. Seasonal homeland dishes are served using locally procured ingredients, fresh produces, meats, and cheeses.

2. Café des Amis: Known locally as the place for Mexican in Canterbury, this restaurant dishes up spicy fajitas, enchiladas, tacos—just some of the menu items. The sort of lively ambiance, coupled with a choice of over 150 different tequilas and excellent cocktails, will make the meal interesting.

3. Old Buttermarket: Itself dating from the 14th century, overlooking Canterbury Cathedral, gives it a definitely traditional feel. You'll find classic British pub grub—pies, fish 'n chips, Sunday roast.

4. Chapman's Seafood Bar & Brasserie—LE: The old place overlooking Stour River gives fine dining in surroundings that hail their establishment in fresh seafood dishes from oysters, mussels, and fish of the day. Its state of mind is enhanced under the smart surroundings and riverside views.

5. Deeson's British Restaurant: This is modern seasonal British cuisine created with locally sourced ingredients. The restaurant itself is situated in a historic house with an interior design that resembles a classic dining room.

6. Ambrette: This fine dining restaurant provides a modernist twist to innovative Indian cuisine, harmoniously using local and seasonal ingredients to create dishes that bring the traditional taste of India's repertoire with modernistic techniques.

7. Foundry Brew Pub: This microbrewery-cum-pub offers a variety of on-site brewed craft beers, with the menu skewed more towards gourmet burgers, sharing platters, and seasonal special dishes.

8. Café Mauresque— This is entirely a haven of Mediterranean and North African specialties. In warm surroundings, it offers its menu dishes that consist of Tagines accompanied by Mezze platters and grilled meats, which definitely cannot be missed.

9.Oscar & Bentley's: It is a gluten-free restaurant with exquisite taste in food and catering to all kinds of diet needs. Be it Gluten-free pizzas, burgers, homemade desserts, everything is on the list.

10. The Refectory Kitchen: In the grounds of Canterbury Cathedral, offering freshly prepared sandwiches, soups, salads, and homemade cakes—light meals after visiting the Cathedral.

These restaurants in Canterbury unify taste and preference through a fusion of traditional and modern dining within the very heart of historic land.