If your tenants are calling you out to change their lightbulbs, you need PlanetRent - now!
Here’s something you might not expect. According to research from broadband and utilities provider Glide, more than a fifth of renters expect their landlord to fix their broken Wi-Fi - and more than a third think they should be responsible for changing their lightbulbs for them! The study surveyed 1,000 tenants who are either currently renting a property, or have previously rented, to find out which issues they expect their landlords to be responsible for dealing with.
Other surprising findings were that one in seven tenants (14%) said they would leave a dispute over how to split bills with flatmates for their landlord to sort out and almost a quarter (23.2%) admitted they would leave a dispute over parking up to the owner of the premises to resolve.
Of course, landlords are legally responsible for dealing with certain problems that arise both inside and outside rental properties on their tenants’ behalf. Obviously, where and when those responsibilities pass over to the tenant is not always clear.
By downloading our PlanetRent app we make the tenant journey absolutely transparent - so both landlords and tenants know where they stand.
For the landlord:
For the tenant:
PlanetRent is lettings, automated. We make the tenant journey quick and simple and make it easy for landlords to remain compliant with all their responsibilities. So why not download the app today – its free!
Author : Mary-Anne Bowring
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