Now you can keep track of all your repairs from your phone
Planetrent offers a fully-automated photo-reporting repairs process, including recommended target response times - all of which you can edit. The system caters for the accidental landlord with just one or two properties as well as big companies with thousands of homes on their books. Oh, and it is free!
Planetrent’s repairs process connects tenants with contractors that the landlord has pre-assigned to different types of repairs or groups of repairs, quickly and simply. Via the app, landlords are able to monitor tenants and nominated contractors while they work out repair arrangements between themselves, sign off jobs and upload ‘before and after’ photos. They can then view the repair rating that the tenants give when the work is done.
By using PlanetRent, the landlord remains aware of the repair and its progress against their service level agreement at all times. Contractors get an exclusivity period to 'pick up the job' so the landlord can reassign the repair to an alternative contractor if necessary. He or she can also monitor contractor performance both by tenant ratings (which are automatically triggered) and by speed of resolution against target.
Getting your contractors onto the contractors portal is simple too: just one click triggers a contractor invite. Contractors can accept jobs, add their comments, photos etc from their phone and submit quotes.
You can use Planetrent as your full repair archive, as well as for rent collection and cash management. So if you would like to feel better-protected check out Planetrent today. You can chat with us online to find out more or get started right away.
Author : Mary-Anne Bowring
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