Block Management RatCliff

RatCliff's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"Moved in recently and just want to say what a delight all the staff are. Everyone is super kind and friendly. The maintenance team are super easy to reach and will get everything sorted asap. The concierge staff are super welcoming and have done everything to make it feel like home! Love the Christmas tree too"

Lucy 179 days ago

"We have just moved into Anaconda and the team made the whole experience seamless! She was very accommodating, responsive and professional and she made what is normally a very stressful experience actually enjoyable. Thank you so much and we’re very happy with our new home! "

Iain Lucas 172 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about RatCliff

Best places to eat out in RatCliff

History of RatCliff

Most prestigious roads in RatCliff

Things to do in Ratcliff:

Cultural scenes in Ratcliff:

History of RatCliff

Ratcliff, situated on the northern bank of the River Thames in East London, has a rich and fascinating history shaped by its maritime roots. The name Ratcliff is believed to come from the Old English “Redcliff,” referring to the red clay cliffs that once lined the riverbank. For centuries, Ratcliff was a bustling maritime district known for shipbuilding, rope-making, and dockyard activities. Its close connection to the river made it a vital part of London’s shipping trade, with sailors and merchants frequenting its busy quays.

During the 17th and 18th centuries, Ratcliff grew into a lively community, often associated with sailors, shipwrights, and sea captains. The area was known for its inns and taverns, which served as gathering places for seafarers from around the world. However, Ratcliff also endured tragedy; the infamous Ratcliff Fire of 1794 devastated much of the neighbourhood, but the community rebuilt and carried on. Today, Ratcliff blends its historic maritime heritage with modern riverside living, preserving its unique character along the Thames.

 

 

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Most prestigious roads in RatCliff

Ratcliff is home to several attractive streets that showcase its mix of historic buildings and modern riverside homes. The area’s charm is found in its quiet roads with easy access to the Thames and central London.

Here are some notable roads in Ratcliff:

  • Ratcliffe Highway – Once a bustling main street with maritime connections, now a peaceful residential road with a historic feel.

  • Wapping Lane – Known for its stunning views of the river and well-maintained period homes.

  • Globe Road – Close to the river and local parks, offering a mix of classic townhouses and modern apartments.

  • Hermitage Street – A quiet, leafy street with a strong community spirit and easy access to riverside walks.

These roads illustrate Ratcliff’s blend of historic roots and contemporary riverside living.


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Best places to eat out in RatCliff

Ratcliff offers a mix of traditional and contemporary dining experiences that reflect its riverside charm and diverse community. Whether you’re in the mood for classic British fare or international flavours, Ratcliff has a great selection of places to eat:

  1. The Redcliff Tavern – A classic pub with riverside views, offering hearty British dishes and a friendly atmosphere.

  2. Riverbank Café Ratcliff – A cosy spot perfect for breakfast or lunch, serving fresh coffee and homemade sandwiches.

  3. Dockside Kitchen – Known for its seafood specials, this eatery brings the taste of the Thames straight to your plate.

  4. Little India Ratcliff – A family-run Indian restaurant with authentic curries and vibrant spices that warm the soul.

  5. The Old Ropewalk – A traditional pub named after Ratcliff’s rope-making history, serving comforting pies and ales.

  6. Taste of Vietnam Ratcliff – This casual spot offers delicious pho, spring rolls, and fresh Vietnamese salads.

  7. The Riverside Grill – A modern grill restaurant with a variety of meats and vegetarian options, perfect for an evening out.

  8. Baker Street Bakes – A bakery and café known for its fresh breads, pastries, and artisan coffee.

  9. Saffron Spice Ratcliff – A popular choice for those craving Persian and Middle Eastern dishes rich in flavour and tradition.

  10. The Anchor Ratcliff – Another favourite local pub with a cosy vibe and traditional pub grub, ideal for a relaxed meal.

From hearty meals to light bites by the river, Ratcliff’s eateries provide something for every palate and occasion.

 

Things to do in Ratcliff:

Ratcliff offers a variety of activities that highlight its riverside location and rich heritage, perfect for residents and visitors alike.

  1. Ratcliff Green – A peaceful park offering green space for picnics, sports, and outdoor relaxation.

  2. Thames Riverside Walks – Scenic walking paths along the river, ideal for jogging, cycling, or a leisurely stroll.

  3. St. George’s Church – Historic church with beautiful architecture and community events.

  4. Ropewalks Heritage Trail – A self-guided walk exploring Ratcliff’s rope-making and maritime history.

  5. The Old Thameside Market – A lively weekend market with food stalls, crafts, and local vendors.

  6. Community Arts Workshops – Held at local centres, these classes encourage creativity and connection among residents.

  7. Kayaking on the Thames – For the adventurous, kayak rentals are available nearby to explore the river firsthand.

  8. Local Pubs and Live Music – Enjoy traditional pubs with live music nights and friendly atmospheres.

  9. Maritime Museum Exhibits – Small local exhibits detail Ratcliff’s important role in London’s shipping past.

  10. Annual Ratcliff River Festival – A celebration of the area’s connection to the Thames with boats, music, and food.

From quiet outdoor spaces to lively festivals, Ratcliff offers activities for all tastes and ages.

 

Cultural scenes in Ratcliff:

Ratcliff’s culture is deeply intertwined with its maritime past and vibrant community spirit. The neighbourhood celebrates its history through local events, storytelling, and heritage trails that connect residents to the river and their shared past. This connection to the Thames remains a defining element of Ratcliff’s identity.

The area hosts a range of community activities, from arts workshops to music evenings in local pubs, encouraging creativity and social engagement. These gatherings bring together people of all ages and backgrounds, fostering a strong sense of belonging and pride in Ratcliff’s unique character.

Diversity is also at the heart of Ratcliff’s cultural scene, reflected in its variety of restaurants, places of worship, and community groups. This rich blend of influences creates a welcoming atmosphere where tradition and modernity coexist harmoniously.

 

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