Block Management Hook

Hook's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"The village manager and the maintenance engineer provided surprisingly good service when I had an issue here on my estate in Greenwich. They responded quickly, popped round the next day and sorted my issue. The maintenance engineer also explained how everything worked and what I needed to do going forward. I wish all engineers were this good."

Henry M 60 days ago

"The company clearly has undergone some changes in recent months, I have gained some great support from a member of the office to team to help resolve a few areas of frustration. Whilst some issues are difficult to resolve in short times I have definitely had an empathetic and reactive response. I have been at a Ringley property for nearly a year and I value the reactiveness and patience of this team member"

Luke Keenan 79 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Leaders

The key to our success is our people

Kate Robinson
Head of Block Management
London & SE
Richard Read
Head of Block Management
Wales & West
Andrew Selwyn
Managing Director
South West
Nick Pratt
National Head of Site Staff
Block Management

Richard

Cardiff Office

Head of Block Management - Wales & West

Kate

London Office

Head of Block Management - London & SE

Nick

London Office

Block Management - National Head of Site Staff


Everything you need to know about Hook

Best places to eat out in Hook

History of Hook

Most prestigious roads in Hook

Things to Do in Hook:

Cultural Scenes in Hook:

History of Hook

History of Hook

Hook has a long and fascinating history, with evidence of settlements dating back to Roman times. The village was first mentioned in the Domesday Book of 1086, highlighting its significance during the medieval period. For centuries, Hook remained a small, rural community, primarily focused on agriculture and market gardening. Its economy was closely tied to farming, which played a central role in shaping the local way of life.

The arrival of the railway in the 19th century was a turning point for Hook, transforming it from a quiet village into a thriving commuter town. The village expanded rapidly throughout the 20th century, with an influx of housing and new residents seeking the charm of village life combined with easy access to London. Today, Hook maintains a blend of historic character and modern suburban appeal, with preserved landmarks like the 18th-century White Hart Hotel adding to its charm.

 

 

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Most prestigious roads in Hook

In the charming village of Hook, Hampshire, several roads are considered prestigious due to their prime locations, beautiful properties, and proximity to local amenities. Here are some of the most prestigious roads in Hook:

1. Station Road

Station Road is one of the most sought-after addresses in Hook, offering a mix of elegant homes and easy access to the village’s transport links, including Hook railway station. It is a desirable location for those seeking a balance of convenience and luxury living.

2. London Road

London Road is another prestigious road in Hook, lined with impressive properties and offering good access to the nearby countryside. The road provides a direct route into central Hook and is home to some of the area's most desirable homes.

3. Hartley Wintney Road

Known for its large, detached houses and green spaces, Hartley Wintney Road offers an affluent setting with easy access to both the countryside and local amenities. The road is perfect for those looking for a peaceful, prestigious area to live in.

4. Old School Close

A private and quiet cul-de-sac, Old School Close is home to some of the most desirable houses in Hook. With its secluded setting and proximity to local schools and parks, it’s a prime choice for families looking for a prestigious address in the area.

5. Tylney Hall Road

Named after the nearby Tylney Hall Hotel, Tylney Hall Road is one of the more exclusive roads in Hook. The area is known for its beautiful countryside surroundings and large, luxurious properties, making it a sought-after address for those seeking a rural yet prestigious location.

6. The Brambles

The Brambles is a quiet, residential road with a selection of large, detached properties set in spacious plots. It is highly regarded for its peaceful environment, green surroundings, and proximity to Hook’s amenities and transport links.

7. Beech Hill Road

Beech Hill Road is another prestigious location in Hook, offering a mix of well-established family homes and larger, detached properties. The road benefits from its proximity to countryside walks while still being close to local shops, schools, and transport routes.

8. Ravenscroft

Ravenscroft is a desirable road that attracts affluent buyers due to its peaceful atmosphere and proximity to the village centre. Homes here are generally spacious and feature well-maintained gardens, making it an excellent choice for those seeking comfort and prestige.

9. Chestnut Avenue

Chestnut Avenue is a lovely, tree-lined road that is home to a variety of large family homes and some smaller, quaint cottages. The avenue is popular among those looking for a more private yet still prestigious location in Hook, thanks to its tranquil setting.

10. Baskerville Road

Baskerville Road is a well-regarded street known for its scenic surroundings and attractive homes. It's an area with a lot of character, offering a mix of modern family homes and older, traditional houses, making it one of the more prestigious locations in Hook.

These roads are some of the most prestigious in Hook, known for their scenic beauty, large homes, and excellent location. Whether you are looking for a quiet residential road or something closer to the village centre, Hook offers several high-end areas to choose from, making it a desirable place to live.

 

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Best places to eat out in Hook

Hook, a picturesque village in Hampshire, offers a variety of dining options that cater to diverse tastes, from cozy pubs to fine dining experiences. Here are some of the best places to eat out in Hook:

1. The Old House at Home

A charming and traditional British pub, The Old House at Home is known for its welcoming atmosphere and hearty, seasonal dishes. With a fantastic selection of local ales and an extensive wine list, it's a perfect spot for a relaxed meal with family or friends.

2. The Dining Room

Located in the heart of Hook, The Dining Room offers a refined yet cozy environment with a menu focused on fresh, locally sourced ingredients. The restaurant specializes in modern British cuisine and has an impressive selection of wines.

3. The Cricketers

The Cricketers is a cozy pub serving up classic British dishes with a contemporary twist. Known for its friendly service, this establishment provides a relaxing dining experience and often has specials made with locally sourced produce.

4. The Hook & Glove

A charming traditional pub with a focus on quality food, The Hook & Glove is a great choice for casual dining. It offers a range of British classics and delicious roasts on Sundays, all in a comfortable and inviting setting.

5. Basmati Indian Restaurant

If you're craving Indian cuisine, Basmati offers an exceptional menu with flavorful and well-seasoned dishes. From classic curries to tandoori specials, the restaurant is highly rated for both the quality of food and the warm, inviting atmosphere.

6. The Lismoyne Hotel

A delightful venue for a more sophisticated meal, The Lismoyne Hotel offers a stylish restaurant with a contemporary menu. It’s an ideal spot for special occasions or a relaxed meal with a range of options including fine dining and classic British meals.

7. The Queen's Head

Known for its delicious pub food and charming environment, The Queen’s Head offers everything from gourmet burgers to fish and chips. The warm, cozy atmosphere makes it a perfect spot to unwind with a pint or enjoy a hearty meal.

8. Cafe Uno

For a more casual experience, Cafe Uno offers a delicious range of Mediterranean-inspired dishes. From light bites to hearty meals, it’s a great option for lunch or dinner, and the outdoor seating provides a pleasant ambiance during warmer months.

9. La Piazzetta

La Piazzetta serves delicious, authentic Italian cuisine in a relaxed setting. The menu offers a wide selection of pastas, pizzas, and traditional Italian dishes, making it a great choice for those seeking an Italian dining experience in Hook.

10. The Royal Oak

A historic pub located just outside Hook, The Royal Oak offers a classic British menu with an emphasis on locally sourced ingredients. It’s an ideal place for a cozy lunch or dinner with a pint of local ale.

 

Hook offers a wide variety of dining options, whether you're looking for a traditional British pub experience, authentic Italian or Indian cuisine, or a fine dining experience. These top restaurants and pubs ensure that visitors and locals alike have plenty of choices for a memorable meal out.

Things to Do in Hook:

Hook offers a variety of activities to enjoy, from outdoor adventures to cultural experiences. Whether you're looking to relax in nature, explore historical landmarks, or take part in local festivals, Hook has plenty to keep you entertained.

 

1. Play Golf at Hartley Wintney Golf Club – Enjoy a round of golf at this scenic 18-hole course, surrounded by stunning views of the countryside.

 

2. Explore Odiham Common– Whether you’re hiking, birdwatching, or just enjoying the outdoors, Odiham Common is a perfect place for a peaceful walk.

 

3. Tour the White Hart Hotel– Step back in time and explore the White Hart Hotel, an 18th-century Grade II-listed building that has played a key role in Hook’s history.

 

4. Relax in Hook Park– Take a break and unwind at Hook Park, a green space perfect for a family day out with walking paths, sports facilities, and picnic areas.

 

5. Visit Hartley Wintney Village Green – Stroll through this charming village green, complete with a pond and lots of wildlife, offering a tranquil setting for a day out.

 

6. Learn at the Hartley Wintney Heritage Centre – Discover the history of Hook and the surrounding areas through exhibitions and educational events at this local heritage center.

 

7. Walk Along the Basingstoke Canal – Enjoy a scenic walk along the Basingstoke Canal, taking in beautiful views and spotting local wildlife along the way.

 

8. Shop at Local Stores – Explore Hook’s local shops, from boutiques offering unique gifts to stores selling fresh produce and artisanal goods.

 

9. Attend Local Festivals – Get involved in Hook’s annual festivals, featuring live music, food stalls, and activities for all ages.

 

10. Visit Local Pubs and Restaurants– Experience the local food scene by checking out Hook’s pubs and restaurants, where you can enjoy everything from traditional British dishes to international cuisine.

With its mix of outdoor spaces, historical sites, and cultural venues, Hook provides an array of fun and engaging activities for all ages. It’s the perfect place for those looking to explore or simply unwind.

 

 

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Cultural Scenes in Hook:

Hook’s vibrant cultural scene is rich in history and community spirit. From heritage sites to local festivals, the village is home to many opportunities to engage with art, history, and local traditions.

 

1. Hartley Wintney Village Green– This is the place for outdoor cultural events like music festivals, markets, and community gatherings, providing a lively atmosphere for visitors.

 

2. White Hart Hotel– The historic White Hart Hotel is often the venue for cultural events, including live music performances, adding to its social charm.

 

3. Hartley Wintney Heritage Centre– Offering exhibitions and talks, the heritage center is a great place to learn about the cultural history of Hook and its surroundings.

 

4. The Hook Community Centre – This vibrant venue hosts a variety of cultural events, including theater performances, art shows, and dance productions.

 

5. Basingstoke Canal– As a local landmark, the canal often hosts cultural events, such as boat festivals and heritage walks, allowing you to experience the area’s rich history.

 

6. Local Art Exhibitions– Hook frequently showcases the work of local artists through community exhibitions, pop-up galleries, and creative events.

 

7. Traditional British Pub Culture – Many of Hook’s pubs, like The Black Horse and The White Hart, offer a taste of British pub culture with quiz nights, live music, and other community events.

 

8. Outdoor Performances– During the warmer months, Hook hosts outdoor performances, from theater to live music, creating a cultural vibe for locals and visitors.

 

9. Local Music Scene – Hook has a lively local music scene, with live performances at pubs and community spaces ranging from folk bands to contemporary acts.

 

10. Cultural Festivals and Fairs – The village celebrates local traditions with food festivals, craft fairs, and other cultural events that bring people together to experience different cuisines and cultures.

Hook’s cultural highlights reflect the village’s strong community ties and its appreciation for history and the arts. Whether you're exploring local exhibitions or enjoying a community festival, there’s always something to experience here.

 

 

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