Block Management Hook

Hook's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"Just got our new flat at anaconda, the staff were great throughout the process, great communication, very fast and efficient which made us move in with ease, so grateful for her help!"

Tyler Baxter 98 days ago

"The lettings advisor is amazing! She's been so helpful from the moment I enquired about an available apartment. She responds promptly and is always kind. I'm a first time renter and she has answered all my stupid questions about the process without making me feel silly. She has dealt with any issues very quickly and has made the whole move so much easier Thank you"

sairah 117 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about Hook

Best places to eat out in Hook

History of Hook

Most prestigious roads in Hook

Things to Do in Hook

Cultural Scenes in Hook

History of Hook

Hook has a long and fascinating history, with evidence of settlements dating back to Roman times. The village was first mentioned in the Domesday Book of 1086, highlighting its significance during the medieval period. For centuries, Hook remained a small, rural community, primarily focused on agriculture and market gardening. Its economy was closely tied to farming, which played a central role in shaping the local way of life.

The arrival of the railway in the 19th century was a turning point for Hook, transforming it from a quiet village into a thriving commuter town. The village expanded rapidly throughout the 20th century, with an influx of housing and new residents seeking the charm of village life combined with easy access to London. Today, Hook maintains a blend of historic character and modern suburban appeal, with preserved landmarks like the 18th-century White Hart Hotel adding to its charm.

 

 

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Most prestigious roads in Hook

Hook, located in the district of Hart in Hampshire, is a prosperous village known for its appealing residential environment and strong commuter links. With access to beautiful countryside, good schools, and proximity to London, Hook attracts families and professionals alike. Certain roads in Hook are particularly well-regarded for their exclusivity, property size, and overall prestige.

  • Ravenscroft in Hook is one of the most prestigious roads in Hook, known for its spacious detached homes and quiet, tree-lined surroundings.

  • Owl Close in Hook offers an exclusive cul-de-sac feel with modern executive homes, making it a highly sought-after location in Hook.

  • Bartletts in Hook features high-value properties and a prime position near green spaces and reputable schools within Hook.

  • Chandlers Close in Hook stands out in Hook for its large, detached family homes and its peaceful, well-kept environment.

  • Holt Way in Hook is admired for its elegant properties and strong curb appeal, contributing to its prestige within Hook.

  • Derwent Close in Hook is a favoured road in Hook due to its privacy, generous plot sizes, and access to local amenities.

  • Turnpike Road in Hook combines historical significance with modern upgrades, attracting discerning homeowners within Hook.

  • Great Sheldon Coppice in Hook is regarded as a premium address in Hook, offering contemporary homes in a secluded setting.

  • Middle Mead in Hook boasts an established neighbourhood of quality homes, making it one of Hook’s most desirable roads.

  • London Road in Hook has prestige due to its mix of traditional and modern homes, large plots, and excellent transport links from Hook.

Hook’s most prestigious roads reflect the village’s balance of rural charm and modern living. They remain popular with buyers seeking exclusivity, comfort, and long-term value in a well-connected Hampshire location.

 

 

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Best places to eat out in Hook

Hook, a growing village in Hampshire, offers a welcoming food scene with a range of quality places to eat. From cosy pubs and traditional English fare to stylish restaurants and international cuisine, Hook has dining options for both locals and visitors to enjoy.

  • The Raven Hotel in Hook is a popular spot serving classic British dishes in a historic coaching inn with a relaxed atmosphere.

  • New Golden Lion in Hook offers authentic Chinese cuisine with generous portions and friendly service, making it a local favourite.

  • Odiham Spice in Hook is known for its vibrant Indian dishes and contemporary setting, ideal for both casual dinners and celebrations.

  • The Hogget in Hook provides an elevated pub dining experience with seasonal menus and a focus on locally sourced ingredients.

  • The White Hart in Hook is a charming traditional pub offering hearty meals, real ales, and a cosy village atmosphere.

  • Hook Tandoori in Hook delivers bold Indian flavours and is praised for its attentive service and comfortable dining area.

  • The Crooked Billet in Hook serves a mix of classic British and modern dishes in a stylish country pub setting with garden seating.

  • Hartletts Café in Hook is a friendly spot for breakfast, light lunches, and freshly baked cakes in the heart of the village.

  • Paprika Indian Restaurant in Hook offers a blend of traditional and modern Indian cuisine in an elegant and spacious interior.

  • King’s Restaurant in Hook is a hidden gem offering Asian fusion dishes with creative twists and a modern presentation.

Dining out in Hook is relaxed and enjoyable, with options that suit both everyday meals and special occasions. The village continues to grow as a local food destination in Hampshire.

 

 

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Things to Do in Hook

Hook, a charming village in Hampshire, offers a delightful mix of countryside tranquility and engaging activities. Whether you're a local resident or a visitor, there's a variety of attractions to explore, from scenic walks and historic sites to family-friendly farms and cultural events.

  • Pennybridge Farm in Hook invites visitors to meet and learn about alpacas, offering a unique and educational experience for all ages.

  • Miller's Ark Animals in Hook provides hands-on interactions with rare and traditional farm animals, making it a favorite among families.

  • Odiham Castle near Hook presents the ruins of a 13th-century royal castle, offering a glimpse into medieval history amidst picturesque surroundings.

  • Hook Common and Bartley Heath in Hook is a designated Site of Special Scientific Interest, ideal for nature walks and observing diverse wildlife.(Hotels.com)

  • West Green House Gardens near Hook features beautifully landscaped gardens and hosts seasonal events, perfect for horticulture enthusiasts.

  • The Vyne near Hook is a historic Tudor mansion managed by the National Trust, offering rich history and expansive grounds to explore.(tylneyhall.co.uk)

  • Wellington Country Park near Hook offers a range of outdoor activities, including adventure playgrounds and nature trails, suitable for family outings.

  • Odiham Common near Hook provides scenic walking paths and opportunities for birdwatching in a tranquil setting.

  • Hook Fun Run & Road Race in Hook is an annual community event attracting runners and spectators, fostering local spirit and charity support.

  • Hook Summer Fair in Hook is a seasonal event featuring stalls, entertainment, and activities, celebrating the village's community and culture.

Whether you're interested in outdoor adventures, historical exploration, or community events, Hook offers a variety of activities to suit diverse interests.

 

 

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Cultural Scenes in Hook

Hook, a peaceful village in Hampshire, offers a growing cultural scene that reflects its strong community values and appreciation for the arts. From local festivals and seasonal fairs to reading initiatives and family traditions, Hook’s culture is proudly shaped by its residents.

  • Off The Hook Fest in Hook is a vibrant countryside micro-festival near Hook featuring live bands, local food, and entertainment for all ages.

  • Hook Fun Run & Road Race in Hook is an annual charity event that brings residents together in support of good causes and healthy lifestyles.

  • Hook Flower and Produce Show in Hook celebrates local gardening talent, crafts, and homemade produce in a friendly community competition.

  • Hook Summer Fair in Hook is a lively gathering with games, food stalls, and performances, popular with families and community groups alike.

  • Hook Books at The Elizabeth Hall in Hook is a monthly community-run pop-up library that encourages reading and literacy among residents.

  • HSCA Fireworks Display at Hook Junior School in Hook lights up the village each autumn, drawing crowds for an evening of fun and celebration.

  • HSCA Christmas Fair at Hook Junior School in Hook features festive stalls, handmade gifts, and seasonal cheer for all members of the community.

  • Hook Cracker at St John the Evangelist Church in Hook is a much-loved Christmas event with carols, crafts, and holiday spirit.

  • Hook Beer Festival in Hook is a springtime celebration of local brews, live music, and friendly gatherings under marquee tents.

  • Hook Choral Society in Hook offers regular performances and rehearsals, inviting music lovers to connect and enjoy classical and contemporary works.

Hook’s cultural life is lively and well-rooted in local traditions, bringing people together across seasons and generations. Whether through festivals or creative arts, Hook shows pride in its close-knit and welcoming community.

 

 

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