Block Management Hook

Hook's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"Had a great experience with the lettings advisor, nice and helpful."

Mojgan Mortazavi 134 days ago

"We recently had some plumbing work done which required the water being shut off for a short period on the whole of our floor in our apartment block. Our caretaker was extremely helpful, as always, coordinating the shut down with us and our plumber. It all went without a hitch and minimal disruption."

Julie Boyd 194 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about Hook

Best places to eat out in Hook

History of Hook

Most prestigious roads in Hook

Things to Do in Hook

Cultural Scenes in Hook

History of Hook

Hook, located in the county of Hampshire in southern England, has a history rooted in rural beginnings and modern transformation. Originally a small agricultural settlement, Hook was part of the parish of Odiham and remained a quiet village for centuries. The arrival of the railway in the late 19th century marked a turning point for Hook, connecting it to London and nearby towns. As transport links improved, Hook began to grow steadily, attracting residents looking for a peaceful lifestyle within commuting distance of the capital. By the early 20th century, Hook had developed into a modest but expanding commuter town.

In the post-war years, Hook experienced significant development, with new housing estates, schools, and amenities reshaping the area. Hook maintained its village charm while embracing modern infrastructure, making it a desirable place for families and professionals. The M3 motorway further enhanced Hook’s accessibility, boosting its appeal for real estate and business investment. Despite its growth, Hook retains green spaces, local shops, and a strong community spirit. Today, Hook is known for its balance of countryside living and connectivity, offering a blend of history, convenience, and rural character in one of Hampshire’s most attractive locations.like the 18th-century White Hart Hotel adding to its charm.

 

 

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Most prestigious roads in Hook

Hook, a picturesque village in Hampshire, offers a blend of rural charm and modern convenience. Its prestigious roads are characterized by elegant homes, tree-lined avenues, and proximity to excellent schools and transport links. These sought-after addresses reflect Hook's appeal as a desirable place to live.

  • Cricket Green Lane in Hook is renowned for its variety of properties, ranging from charming period homes to modern, remodelled Edwardian villas. The street's location in Hartley Wintney, with its independent shops and surrounding countryside, adds to its appeal.

  • Rotherwick is known for its picturesque surroundings and elegant properties, making it a desirable location for those seeking a tranquil setting. 

  • Newnham Road features spacious homes and a tranquil atmosphere, offering a peaceful living environment close to local amenities. 

  • Bartley Wood offers a blend of modern developments and green spaces, appealing to families and professionals alike. 

  • King Street in Hook boasts properties with a rich history, including semi-detached and detached homes. The area has a high level of entrepreneurship and a low unemployment rate, indicating a strong local economy. 

 

These prestigious roads in Hook highlight the village's unique blend of history, community, and modern living. Hook continues to attract discerning residents seeking a high quality of life in a charming and well-connected setting.

 

 

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Best places to eat out in Hook

 

Hook, a charming village in Hampshire, offers a relaxed countryside feel while still delivering a strong selection of eateries. From cosy country pubs and local cafés to Indian favourites and classic British dining, Hook provides a welcoming range of options for locals and visitors alike.

Here are some of the best places to eat in Hook:

  • The Raven Hotel Restaurant in Hook: A classic British restaurant inside a historic coaching inn, offering hearty meals and Sunday roasts.

  • The Hogget in Hook: A popular gastropub serving seasonal British dishes with a twist, alongside a curated wine and ale list.

  • The Derby Inn in Hook: A cosy, family-friendly pub offering comforting mains, steaks, and traditional desserts.

  • Hook Tandoori: A long-standing favourite for Indian cuisine, known for its rich curries and warm service.

  • The White Hart in Hook: A country pub with a rustic charm, featuring a varied menu of British classics and vegetarian options.

  • The Crooked Billet near Hook: A stylish pub-restaurant blending traditional and modern British cuisine in a welcoming setting.

  • Starbucks Hook Services in Hook: Conveniently located on the A30, perfect for a quick coffee or light bite during travel.

  • The Gamekeepers in Hook: A traditional pub offering hearty meals, outdoor seating, and a relaxed, rural atmosphere.

  • The Fox and Goose near Hook: A countryside inn serving comforting British dishes, real ales, and a warm ambiance.

  • Odiham Spice near Hook: A modern Indian restaurant known for bold flavours and a mix of classic and contemporary dishes.

  • King’s Gourmet in Hook: A reliable Chinese takeaway and restaurant offering generous portions and fast service.

  • Papa John’s Pizza in Hook: A well-known chain offering customisable pizzas and sides for delivery or collection.

  • The Station Café in Hook: A local gem for breakfast and lunch, with great coffee and freshly made sandwiches.

  • The Red Lion near Hook: A cosy pub with a great reputation for its food, garden area, and relaxed vibe.

 

Hook’s dining scene offers a comfortable blend of countryside tradition and dependable favourites. Whether you're after a quiet pub lunch, a spicy Indian curry, or a quick coffee stop, Hook has something to satisfy every appetite.

 

 

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Things to Do in Hook

 

Hook, in Hampshire, is a friendly village surrounded by countryside, offering a blend of rural charm and local amenities. With scenic walks, historic sites, and community hubs, it’s a peaceful spot perfect for relaxed days out and outdoor exploration.
Here are some top things to do in Hook:

  • Hook Common is a vast nature reserve with woodlands, open fields, and walking trails ideal for birdwatching and fresh-air strolls.

  • Bassetts Mead Country Park in Hook is a tranquil green space along the River Whitewater, great for riverside walks and picnics.

  • Odiham Castle (King John's Castle) near Hook is a historic ruin with scenic surroundings, linked to the Magna Carta trail.

  • Hook Local Nature Reserve is a protected area with grasslands, wetlands, and diverse wildlife habitats to explore.

  • Hartletts Park in Hook is a community park with a children’s play area, open fields, and space for local events.

  • Hook Community Centre is a vibrant hub hosting fitness classes, clubs, family activities, and social events year-round.

  • St John’s Church in Hook is a historic parish church with local heritage, quiet grounds, and community events.

  • Hook Allotments offer green-fingered locals the chance to garden and grow in a peaceful, shared setting.

  • Wellworth Park in Hook is a family-friendly park with open green space and a playground for young children.

  • Odiham High Street near Hook is a charming spot for a heritage walk, with Georgian buildings and historical landmarks.

  • The Base Skatepark near Hook provides a covered indoor facility for BMX, skateboarding, and scootering in a safe environment.

  • Whitewater Meadows in Hook is a scenic riverside area perfect for dog walks, photography, and quiet relaxation.

  • Tylney Hall Gardens near Hook is a beautiful historic estate with landscaped gardens and woodland, open for public visits on select dates.

  • Local Footpaths and Trails in Hook connect the village to surrounding countryside and villages, ideal for hikers and cyclists.

  • Hook Station is a well-connected railway station making it easy to explore nearby towns or enjoy a countryside day trip.

 

Hook offers a relaxed, nature-filled lifestyle with plenty of green space, heritage, and local charm for residents and visitors alike.

 

 

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Cultural Scenes in Hook

Hook boasts a growing cultural scene that reflects its community spirit. Hook’s village hall hosts regular art exhibitions and craft fairs showcasing local talent. The Hook Community Centre is a focal point for music events and theatre performances, making Hook a vibrant spot for cultural gatherings.

Music plays a significant role in Hook’s cultural life, with venues like The Crown Inn offering live bands and open mic nights. Hook’s annual festivals bring together musicians, artists, and performers, turning Hook into a lively celebration of local creativity and culture throughout the year.

Hook’s literary culture is supported by its libraries and reading groups, encouraging a love of books and storytelling. Historic landmarks around Hook provide cultural depth, drawing visitors interested in the area’s heritage. Overall, Hook combines tradition and artistic expression to create a rich cultural environment.

 

 

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