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What is Block Management?

Our true business is building relationships with our people. Our people really know that they can make a difference to our residents. We match our people to what each site needs to be achieved, with you in mind. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

What you get is:

A dedicated team: Our Property Managers work in pairs, so there is another Property Manager to cover for holidays etc.

24 hours a day on call for emergency guidance with all contact details available on-line.

100% transparency: budgets, real invoices, statements, important documents and much more is online 24/7.

Our Block Care Guarantee - three promises:

  1. Your own dedicated team - the same staff will deal with your queries.
  2. Free banking - as long as your account is in credit there will be absolutely no charges ever!
  3. 100% of service charge debts collected or sent Legal within three months.

Demo Client Portal Login

Ringley Gateway Demo click here

Gateway demo

What property management at Ringley offers, we will:

Interpreting fire risk assessments 150x120
Gardening 150x120
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Property management improving 150x120
Property management picture2 150x120

Propose a service charge budget for you to agree

Prepare a reserve fund with the future in mind

Collect service charges in the way the lease sets out

Inspect the common parts at a frequency agreed with you

Negotiate contracts, repairs, long term qualifying agreements

Interpret leases, capital expenditure plans and case law

Signpost when we think you need specialist advice

Implement best practice

React and send contractors to effect block repairs

Facilitate insurance claims to support owners

Manage neighbour issues such as parking, noise and nuisance

Diagnose problems on site

Improve the environment by working with residents and the local crime prevention officers to enhance security and make you feel safe

Interpret fire risk assessments and plan with you what you need to do

Instruct Solicitors to deal with breach of lease and serious debt recovery

Re-tender cleaning, gardening, window cleaning and facilities contracts to deliver value for money

Arrange insurance for buildings, Directors & Officers, plant and public liability

Maintain records of what we do

Appoint a Chartered Accountant to prepare the service charge accounts

Liaise with Auditors to 'audit' or 'certify' the accounts

Add interest received to the money we hold for you

Protect your money, hold it in trust, in a RICS regulated Client account

Give you the benefit of the ‘RICS Clients Money Protection Scheme’

Show you the records we keep on Ringley Gateway™ online

Send you a bank statement monthly, (if requested)

If you are wondering why we chose a list of verbs to describe what we do – it is because we are a results driven organisation and believe in getting things done. In fact, 15% of our team’s salaries are tied to key performance indicators.

And, where you appoint us as Company Secretary, we will also:

Arrange The Annual General meeting

Appoint a Company Secretary to maintain the statutory registers and file the annual return

Instruct a Chartered Accountant to prepare the company accounts

Find out more today

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Call us on 020 4506 9030