Cleaner/Facilities Coordinator- Coworking Space
North West Limited London Camden Town, NW1 9QS
Jobs in Cleaner/Facilities Coordinator- Coworking Space previous successful applicants have come from
Job Description: Facilities Coordinator/Cleaner
Do you want to join a team focused on not only modernising the future of work, but also helping startups and entrepreneurs from around the world to grow their innovative brands?
Are you someone who loves building up new projects from the ground up?
If yes, we want to work with you! Camden Gateway is a brand new concept co-working space situated in Camden Town, London NW1. We are opening now and are looking for motivated, energetic, bright, presentable and personable people. The type that just gets things done. People who have a no fuss approach to preparing meeting rooms, stocking conferences, delivering refreshments, cleaning up afterwards as well as delivering tours. We will expect you to be always smiling, have a sense of humour and to learn who our Community Members are, what they do and to greet them and their guests with a smile and by name.
You will be responsible for supporting our Customers' needs and delivering hotel quality standards of cleanliness - this is no back of house role as all our team members are very much front of house and part of the brand promise that we need to deliver of nurturing our nurturing entrepreneurs, building an authentic community so that together as a team we deliver a world-class member experience in an efficient and profitable way. You will be measured on your ability to deliver a stellar customer experience through hospitality, cleanliness of the space, smooth building operations and Customer support
Requirements
● 2+ years of experience in facilities management, front of house management, cleaning or hospitality
● Strong analytical skills with an ability to anticipate, collect, and use relevant data
● Exceptional ability to solve problems and coordinate with team members
● Ability to succeed in a fast-paced, innovative, and rapidly evolving industry and business organisation
Preferred Qualifications
● Strong drive for results, with the ability to work within a small team
● Fluency in multiple European languages
● Attention to detail, excellent organisation skills, and ability to manage multiple projects and responsibilities
Cleaner/Facilities Coordinator- Coworking Space role overview - what does a Cleaner/Facilities Coordinator- Coworking Space do?
About You
You are:
● A “Jack(ie) of All Trades” with an affinity for supporting others and facilitating growth with passion and enthusiasm
● A self-starter who takes ownership of all tasks, opportunities and issues that arise
● A professional who supports others with a #communityovercompetition mindset
● Operationally-minded and driven
● Not be afraid of a challenge, and will tackle problems head-on with grace and creativity to solve complex challenges
● Organised, detail oriented, and someone who thrives in a fast paced environment
● Interested in space management: Hospitality, Facilities, F&B, Membership, Customer Service, Marketing
● Good at reading people and situations: Persuasive & articulate; an excellent communicator who has a friendly demeanour
You have:
● Past cleaning and hospitality experience, ideally in a customer service or hospitality field
● A customer-centric approach rooted in passion for customer service and community growth
● Confidence to challenge where necessary
● Growth mindset; a willingness to learn, and take both constructive criticism and advice
What do I need to do to become an Cleaner/Facilities Coordinator- Coworking Space - candidate requirements
HOSPITALITY
● Welcome Community Members and Guests and be ready to answer any questions about the space, membership, and operations
● Log membership enquiries and share with team daily
● Make drinks and take refreshments to meetings, to members and their guests
● Manage stock control for beverage stations, kitchens, tuck shop, refreshments, supplies....
● Set up meeting rooms and offices as booked
● Provide event support, coordinating food and beverages
CLEANLINESS
● Customer service; actively seek customer feedback and make improvements
● Complete a full daily clean as per rota including trash/debris removal, emptying receptacles, mopping and drying, etc.
● Carry out cleaning duties to ensure a high standard of cleanliness, hygiene & safety, maintaining checklists to meet the company standard
● Adhere to COSHH regulations, ensuring the correct use and storage of cleaning substances and materials
● Perform as-needed cleaning of the facility and premises including from spills on a daily basis beyond the daily morning routine to ensure at all times the space is tidy with tabletops and booths clean
OPERATIONS
● Effectively communicate and liaise with all team members to ensure smooth day-to-day operations and that the site is an example of operational excellence via: member experience, facilities, events.....
● Conduct regular physical inspections of the facility, grounds, premises, hallways, common areas, restrooms, etc...
● Ensure that meeting rooms are stocked and adequately serviced - supporting with AV equipment, arranging extra seating, etc...
● Coordinate facilities preventative maintenance programs
● Coordinate and perform inter- and intra-office moves as well as general equipment and furniture moves
● Provide administrative support as needed
● Follow building and maintenance policies, procedures, codes, regulations, etc... to ensure safety systems and standards
