Block Management Surrey

Surrey's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"The company clearly has undergone some changes in recent months, I have gained some great support from a member of the office to team to help resolve a few areas of frustration. Whilst some issues are difficult to resolve in short times I have definitely had an empathetic and reactive response from the team. I have been at a Ringley property for nearly a year and I value the reactiveness and patience of this team member."

Luke Keenan 81 days ago

"The team were extremely helpful when it came to maintenance. They knew the ins and outs of the apartments appliances and manage to fix the problems quickly. They were quick to responding to request and were able to answer any questions we had! Definitely a solid team. Also big thanks to Elle for everything she’s done and helping me navigate the app!"

Ryan Gallacher 121 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Leaders

The key to our success is our people

Kate Robinson
Head of Block Management
London & SE
Richard Read
Head of Block Management
Wales & West
Andrew Selwyn
Managing Director
South West
Nick Pratt
National Head of Site Staff
Block Management

Richard

Cardiff Office

Head of Block Management - Wales & West

Kate

London Office

Head of Block Management - London & SE

Nick

London Office

Block Management - National Head of Site Staff


Everything you need to know about Surrey

Best places to eat out in Surrey

History of Surrey

Most prestigious roads in Surrey

Things to do in Surrey Heath

Surrey Heath Cultural Scene

History of Surrey

Surrey is a historic county located in the southeast of England, bordered by Greater London, Kent, Sussex, Hampshire, and Berkshire. Its rich history dates back to prehistoric times, with evidence of early human settlement found in numerous archaeological sites. During the Roman period, Surrey was an important area due to its proximity to Londinium (London), with the Romans constructing roads and settlements in the region. The area was also home to several villas, many of which have been uncovered over the years.In the medieval period, Surrey became part of the Kingdom of England and played a significant role in royal and military history. The county was strategically important, with key castles such as Guildford Castle serving as military strongholds. The county also saw the establishment of several notable abbeys, including Waverley Abbey, one of the first Cistercian monasteries in England. By the 12th century, Surrey was well established as a rural and agricultural region with growing towns.

Surrey’s landscape, with its forests, heathlands, and rolling hills, has always been a key aspect of its identity. During the Tudor period, the area became known for its hunting grounds, with the royal family often visiting. The county continued to flourish through the centuries, particularly in the 18th and 19th centuries when the rise of the railway network made it more accessible to Londoners seeking rural retreats. Towns such as Guildford and Farnham developed into important market towns, and Surrey’s economy diversified with industries such as brickmaking, paper production, and agriculture.In the 20th century, Surrey continued to evolve, with its proximity to London making it an attractive place for commuters. The county is known for its high standard of living, excellent schools, and picturesque villages, making it one of the most sought-after residential areas in the UK. Today, Surrey combines a rich historical heritage with a modern lifestyle, offering both urban and rural living, as well as a range of cultural and recreational activities for residents and visitors alike.

 

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Most prestigious roads in Surrey

Surrey is home to a number of prestigious roads, often characterised by large, detached homes, scenic views, and proximity to charming villages, historic towns, and excellent transport links to London. Some of the most prestigious roads in Surrey include:

  1. The Ridgway, Wimbledon – Known for its stunning properties and quiet, leafy atmosphere, The Ridgway is one of Wimbledon’s most sought-after addresses. It features beautiful Victorian and Edwardian homes, along with proximity to Wimbledon Common and the town centre.

  2. Crocknorth Road, Esher – Located in the desirable town of Esher, this road is home to grand, luxury homes and boasts beautiful views of the surrounding countryside. Esher is known for its exclusivity and its proximity to excellent schools and transport links.

  3. Burt’s Hill, Reigate – This residential road is one of the most prestigious in Reigate, known for its elegant Victorian and Edwardian properties. It is close to the town centre, as well as the Surrey Hills Area of Outstanding Natural Beauty.

  4. Chobham Road, Sunningdale – Sunningdale is a highly sought-after village, and Chobham Road is one of its premier addresses. The area offers a blend of historic charm and modern luxury, with many large detached properties set on spacious plots.

  5. St George’s Hill, Weybridge – One of Surrey’s most iconic and exclusive addresses, St George’s Hill is home to multi-million-pound properties, some with expansive grounds and state-of-the-art amenities. The road offers a private and peaceful atmosphere, surrounded by greenery and close to the famous St George’s Hill Golf Club.

  6. Wentworth Drive, Virginia Water – Known for its magnificent properties and large plots, Wentworth Drive in Virginia Water is one of the most prestigious roads in the area. Virginia Water is home to many well-established residents and offers an array of luxury homes, as well as beautiful woodland and lakeside walks.

  7. Sandown Park Road, Esher – Another prestigious road in Esher, Sandown Park Road is home to large, detached houses in tranquil surroundings. It is close to the highly regarded Sandown Park Racecourse, as well as excellent schools and transport links.

 

 

 

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Best places to eat out in Surrey

Surrey boasts a diverse range of dining options, from traditional British pubs to high-end restaurants offering fine dining experiences. Here are some of the best places to eat in Surrey:

  1. The Olive Tree, Guildford – A contemporary Mediterranean restaurant offering an extensive menu of fresh, seasonal dishes. Known for its great service and high-quality ingredients, The Olive Tree is a local favourite for casual dining.

  2. The Latymer, Pennyhill Park, Bagshot – A Michelin-starred restaurant offering a sophisticated dining experience. Located in the beautiful Pennyhill Park, The Latymer serves exquisite modern European cuisine, with a focus on seasonal ingredients.

  3. The French Horn, Sonning – A classic British restaurant set in an idyllic riverside location. Offering a mix of traditional and contemporary British dishes, The French Horn is popular for its stunning views and charming atmosphere.

  4. The Fox & Hounds, Betchworth – A family-friendly gastro pub offering delicious seasonal menus in a relaxed, rustic setting. Known for its excellent Sunday roasts and locally sourced ingredients.

  5. The Red Lion, Chobham – A historic pub that has been a staple in the community for years, offering a mix of classic British dishes and contemporary favourites. The Red Lion is well-loved for its cosy, welcoming atmosphere.

  6. The Nut Tree, Oxford Road, Farnham – A fantastic spot for casual dining, The Nut Tree serves up fresh, locally sourced British food in a warm and inviting atmosphere. Ideal for a relaxed lunch or dinner with friends and family.

  7. The Plough, Cobham – A stylish pub offering a modern take on traditional British fare. Known for its seasonal menu, fantastic drinks list, and a relaxed yet contemporary vibe.

  8. The Swan Inn, Swallowfield – This charming pub serves up hearty and delicious dishes with locally sourced ingredients. A lovely option for a casual meal in a picturesque setting.

 

 

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Things to do in Surrey Heath

Things to Do in Surrey

Surrey offers a variety of attractions, from outdoor adventures to historic landmarks. Whether you enjoy nature walks, museums, or cultural experiences, there is something for everyone.

  1. Box HillEnjoy scenic walking trails with breathtaking views of the Surrey Hills in Surrey.                                                    
  2. Hampton Court Palace Explore the historic royal palace of Henry VIII and its stunning gardens in Surrey.                                                                                                                                             
  3. RHS Garden Wisley Visit one of the UK’s most renowned botanical gardens with diverse plant collections in Surrey.                                                                                                                                                                                                                   
  4. Denbies Wine Estate Take a tour of England’s largest vineyard and sample award-winning wines in Surrey.                                                                                                                                   
  5. Leith HillClimb Surrey’s highest point for spectacular views stretching to London and the South Downs in Surrey.                                                                                                                                                                                               
  6. Brooklands Museum Discover the history of aviation and motorsport with vintage planes and racing cars in Surrey.                                                                                                                                                   
  7. Painshill Park Wander through an 18th-century landscaped garden featuring lakes, bridges, and grottoes in Surrey.                                                                                                                                           
  8. Guildford Castle & Gardens Explore the ruins of a medieval castle and enjoy panoramic town views in Surrey.                                                                                                                                               
  9. Thorpe Park Experience thrilling roller coasters and attractions at one of the UK’s top theme parks in Surrey.                                                                                                                                                          
  10. Silent Pool Visit the mystical spring-fed lake, surrounded by local legends and gin distilleries in Surrey.

With its mix of natural beauty, rich history, and thrilling attractions, Surrey is an ideal spot for anyone looking to experience the best of England’s countryside and culture.

 

 

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Surrey Heath Cultural Scene

Cultural Scene in Surrey

Surrey has a rich cultural landscape, blending history, arts, and vibrant communities. The county hosts a range of events, music festivals, and exhibitions that celebrate its heritage and creativity.

  1. Guildford Cathedral A stunning landmark offering concerts, exhibitions, and cultural events in Surrey.                                                                                                                                                         
  2. Surrey Hills Area of Out standing Natural Beauty A cultural and artistic inspiration for local creatives in Surrey.                                                                                                                                        
  3. Yvonne Arnaud Theatre, Guildford A major performing arts venue hosting theatre, music, and comedy in Surrey.                                                                                                                                                                                                                                                          
  4. Watts Gallery – Artists’ Village, Compton A centre dedicated to Victorian artist G.F. Watts, featuring exhibitions and workshops in Surrey.                                                                                                     
  5. Farnham MaltingsA community arts hub offering theatre, film screenings, and literary festivals in Surrey.                                                                                                                                                                                                                                        
  6. Brooklands Museum, Weybridge Celebrating Surrey’s legacy in aviation and motor racing with interactive exhibits in Surrey.                                                                                                        
  7. Hatchlands Park A National Trust site known for its musical heritage, art collections, and gardens in Surrey.                                                                                                                                        
  8. Surrey Hills International Music Festival A premier cultural event featuring classical music performances in Surrey.                                                                                                                                         
  9. Guildford Book Festival An annual literary event attracting bestselling authors and literary enthusiasts in Surrey.                                                                                                                          
  10. The Rural Life Living Museum, Tilford A fascinating open-air museum preserving Surrey’s agricultural and rural heritage in Surrey.

With its blend of cultural institutions, captivating events, and artistic inspiration, Surrey stands as a testament to creativity and history, offering countless opportunities to engage with the arts.

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