Block Management Riddlesdown

Riddlesdown's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"I want to thank the lettings agent for her service when I was moving out of the mailbox"

Lea Khoueiry 26 days ago

"Five stars"

Cameron Brownsell 28 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about Riddlesdown

Best places to eat out in Riddlesdown

History of Riddlesdown

Most prestigious roads in Riddlesdown

Things to do Riddlesdown

Riddlesdown Cultural Scene

History of Riddlesdown

Riddlesdown is a tranquil suburban village in the London Borough of Croydon, formed for its expansive open spaces and abundant natural heritage. The name "Riddlesdown" is believed to have come from the Old English word "rydels," or open ground or clearing, in recognition of its past as a rural heathland. Riddlesdown remained largely underdeveloped for centuries, occupying chalk downland, woodland, and grassland, which have been preserved in their original form as a Site of Special Scientific Interest.

The growth of the district began in the late 19th and early 20th centuries as London expanded and suburban expansion pushed further in. However, much of the natural landscape was preserved through conservation efforts, including the establishment of Riddlesdown Common. This compromise between nature and development has been able to retain Riddlesdown's village feel while keeping it accessible to London. Today, Riddlesdown is appreciated for its green open spaces, excellent schools, and peaceful residential roads, and it is a popular choice for families and individuals who wish to be in the country but close to the city.

Most prestigious roads in Riddlesdown

Riddlesdown is characterised by quiet, leafy streets and spacious homes, appealing to those seeking a serene lifestyle close to London.

Some of the most prestigious roads in Riddlesdown include:

  • Gordon Road – Known for its large detached houses and proximity to Riddlesdown Common.

  • Riddlesdown Road – Main thoroughfare with well-maintained properties and green surroundings.

  • Gorse Hill – A peaceful residential street featuring charming homes and mature trees.

These roads capture the essence of Riddlesdown’s tranquil and attractive residential appeal.

Best places to eat out in Riddlesdown

Riddlesdown offers a selection of charming eateries nearby, perfect for locals and visitors seeking a cozy meal:

  1. The Sir Julian Huxley – A welcoming pub with traditional British dishes and a relaxed atmosphere.

  2. Cedar Restaurant – Popular spot serving delicious Lebanese and Middle Eastern cuisine.

  3. The Fox & Hounds – Historic pub known for hearty meals and local ales.

  4. The Three Horseshoes – Family-friendly pub offering classic British fare and a good range of drinks.

  5. Yasmin’s Café – Small café serving fresh breakfast and lunch options with friendly service.

  6. The Old Lodge – Country-style pub offering seasonal menus and a cosy ambiance.

  7. Banstead Fish Bar – Local takeaway with classic fish and chips and other comfort foods.

Riddlesdown’s dining choices provide a comfortable and varied experience, perfect after a day exploring the countryside.

Things to do Riddlesdown

Riddlesdown’s natural beauty offers plenty of opportunities for outdoor recreation and relaxation:

  1. Riddlesdown Common – A vast chalk grassland reserve ideal for walking, wildlife watching, and picnicking.

  2. Riddlesdown Golf Club – A well-regarded golf course set in picturesque surroundings.

  3. Kenley Common – Nearby green space perfect for nature walks and fresh air.

  4. Local Walking Trails – Enjoy peaceful paths through the countryside and neighbouring commons.

  5. Coulsdon Community Centre – Hosting events, classes, and social activities for locals.

Whether you enjoy nature, sport, or community events, Riddlesdown offers a quiet yet fulfilling lifestyle.

Riddlesdown Cultural Scene

While primarily known for its natural beauty, Riddlesdown also has a subtle but vibrant cultural life. Local community centres and nearby Croydon host various arts and music events that residents often participate in.

The close-knit community organises seasonal fairs and nature-focused activities, helping to foster a sense of belonging. Nearby cultural venues provide access to theatre, concerts, and exhibitions, adding to the rich cultural tapestry accessible to Riddlesdown’s residents.

The blend of countryside calm with access to wider cultural opportunities makes Riddlesdown a uniquely peaceful yet connected place to live.