Block Management Poplar

Poplar 's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"The Ringley staff at the Prospect Place development in Cardiff Bay work hard to manage such a large estate. My experience of the concierge and cleaning team is fantastic, our block is always looking and smelling great too. We have had to call upon the site team also when we had a leak, the Caretaker in particular is an on-site legend and went the extra mile helping to neatly identify the problem and repair very quickly and professionally and even loaned a dehumidifier to help with drying out the carpets. Keep up the good work.."

Mark 126 days ago

"I moved into a Ringley managed property recently and there have been a few small issues, with low heating temperature as the main one. Georgia from Ringley took this issue very seriously and has been so helpful in resolving it in a timely fashion. There was no need to chase her given that she followed up with emails to check for updates. In the end 3 engineers were involved but Georgia made sure the heating was fixed. Given the recent cold weather and my small children this exceptional service was appreciated. Thanks again Georgia!!"

Abbas Mahmood 137 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about Poplar

Best places to eat out in Poplar

History of Poplar

Most prestigious roads in Poplar

Things to do in Poplar

Cultural scene in Poplar

History of Poplar

Poplar, located in the London Borough of Tower Hamlets in East London, has a history deeply tied to its position along the River Thames and the growth of London’s docks. Originally a marshy area with scattered farmland and small settlements, Poplar’s name is believed to come from the poplar trees that once grew abundantly along the riverbanks. By the 17th century, Poplar began developing as a key riverside community supporting London’s expanding maritime trade. Its location made it an important hub for shipbuilding, timber yards, and related industries.

During the 19th and early 20th centuries, Poplar grew rapidly as the docks expanded and the working-class population increased. The area became synonymous with the bustling London Docklands and its vibrant, yet tough, working communities. Poplar was heavily damaged during the Second World War, leading to extensive rebuilding efforts in the post-war years. Today, Poplar is a mix of historic landmarks, modern residential developments, and commercial spaces, reflecting its ongoing regeneration and its important role in London’s maritime and industrial heritage.

 

 

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Most prestigious roads in Poplar

Poplar, situated within Tower Hamlets, contains several notable streets that reflect the area's mix of history and ongoing regeneration. These roads often feature period housing alongside modern apartments, benefiting from close proximity to transport links and green spaces. Poplar’s streets illustrate the balance between its rich heritage and contemporary urban lifestyle.

Here are some of the most recognised roads in Poplar:
East India Dock Road – A major road running through Poplar, lined with commercial properties and close to the docks.
Glaucus Street – Residential street with Victorian terraced houses popular among families and professionals.
Chrisp Street – Known for its market and community feel, with a variety of shops and local amenities.
Poplar High Street – The heart of the area, offering shops, services, and easy access to public transport.

These roads showcase Poplar’s evolving identity, combining historic character with vibrant community life and urban renewal.

 

 

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Best places to eat out in Poplar

Poplar offers a diverse dining scene that caters to both residents and visitors in this vibrant East London area. From classic British pubs to international cuisine, the culinary options in Poplar reflect its multicultural community. Here are some of the best places to eat in Poplar:

  1. The Town of Ramsgate in Poplar – A traditional pub serving hearty British classics with a warm, welcoming atmosphere.

  2. Leila’s Lebanese Restaurant in Poplar – Known for its authentic Lebanese dishes, including mezze platters and freshly baked flatbreads.

  3. The Gun in Poplar – Historic riverside pub offering classic British fare with picturesque views of the Thames.

  4. The Narrow in Poplar – A Michelin-starred restaurant featuring modern British cuisine in a stylish riverside setting.

  5. Yalla Yalla in Poplar – A vibrant spot for Lebanese street food, including wraps, salads, and sharing plates.

  6. Docklands Kitchen in Poplar – Casual eatery serving a mix of international and British dishes with locally sourced ingredients.

  7. The Ivy Tower Bridge near Poplar – Upscale dining offering a contemporary menu and panoramic views, just a short distance from Poplar.

  8. Bravas Tapas in Poplar – Spanish-style tapas bar with a lively atmosphere and a variety of small plates and wines.

  9. A Taste of India in Poplar – Family-run restaurant with a broad menu of traditional Indian favourites.

  10. Poplar Fish Bar in Poplar – Popular takeaway known for classic fish and chips, beloved by locals.

With its range of casual eateries and fine dining options, Poplar offers something to satisfy every palate and occasion.

 

 

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Things to do in Poplar

Poplar offers a variety of attractions and activities that highlight its rich maritime heritage, green spaces, and lively community. Whether you’re interested in history, outdoor leisure, or local markets, Poplar has something to offer everyone. Here are some of the top things to do in Poplar:

  1. Chrisp Street Market in Poplar – A bustling market with fresh produce, street food, and unique crafts.

  2. Poplar Baths in Poplar – A historic swimming pool and leisure centre recently renovated for community use.

  3. Thames Path in Poplar – Scenic riverside walks along the Thames with views of Canary Wharf and Tower Bridge.

  4. Island Gardens near Poplar – A park offering stunning views across the river to Greenwich and a perfect spot for relaxation.

  5. Museum of London Docklands near Poplar – A fascinating museum exploring the history of the Thames, the docks, and London’s trading past.

  6. Blackwall Tunnel in Poplar – Historic river crossing connecting Poplar to the Isle of Dogs, notable for engineering interest.

  7. Poplar Recreation Ground in Poplar – Local green space with playgrounds and sports facilities.

  8. St. Anne’s Church in Poplar – A historic parish church with beautiful architecture and community events.

  9. Canary Wharf Shopping Centre near Poplar – Major retail hub with shops, restaurants, and entertainment.

  10. River Thames Boat Tours from Poplar – Enjoy river cruises offering unique views of London’s skyline and landmarks.

Poplar’s combination of historic sites, natural beauty, and community venues makes it an engaging place to explore and enjoy.

 

 

 

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Cultural scene in Poplar

Poplar is a culturally rich area that reflects the diversity and history of East London. Its multicultural population brings a vibrant mix of traditions, festivals, and cuisines that are celebrated throughout the year. Local community centres and churches host events that foster inclusion and cultural exchange. The area’s rich docklands heritage is also a source of pride, with museums and heritage trails keeping the past alive.

Community arts projects and markets in Poplar provide spaces for creativity and social connection, supporting local artists and entrepreneurs. These initiatives help strengthen community bonds and promote cultural awareness. Poplar’s cultural life is dynamic, inclusive, and evolving, representing both its historical roots and modern identity.

Poplar’s festivals, food markets, and cultural celebrations offer residents and visitors a chance to experience the area’s diversity firsthand. From traditional celebrations to contemporary art events, Poplar continues to build a welcoming and vibrant cultural scene that honours its past and embraces the future.

 

 

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