Block Management Heston

Heston's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"We’ve had a truly great experience with The Mailbox Apartments, and I felt it was important to share some positive words. From the start, the service has been fast, smooth, and genuinely helpful. A special mention goes to the lettings advisor—her kindness, care, and professionalism stood out from day one. She acted promptly to resolve any issues we faced and made us feel genuinely supported throughout. It’s rare to find that level of personal attention, and it really made a difference. Thank you to the whole team for making our experience so easy and stress-free!"

Jacky 69 days ago

"I’ve been really impressed with my experience working with our Relationship Manager. She was super helpful to solve an issue in my flat recently, sending someone out quickly ahead of a long bank holiday weekend. Thank you!"

Fleur Segrave 81 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about Heston

Best places to eat out in Heston

History of Heston

Most prestigious roads in Heston

Things to do in Heston

Cultural scenes in Heston

History of Heston

Heston, located in the London Borough of Hounslow, has a history dating back over a thousand years. The name “Heston” is thought to come from the Old English “Hestune,” meaning “settlement where horses are kept.” Originally a rural village surrounded by farmland and meadows, Heston was known for its agricultural roots and peaceful countryside. The arrival of the Grand Junction Canal in the late 18th century and the railway in the 19th century improved transport links, encouraging gradual growth. Heston transformed from a quiet village into a suburban area while maintaining its historic charm.

In the 20th century, Heston developed further with new housing estates, schools, and community facilities. Heston is also known for its aviation history, being close to the former Heston Aerodrome, which played a role in early British aviation. Today, Heston is part of the London Borough of Hounslow, valued for its mix of residential neighbourhoods and green spaces. Heston continues to balance its rich past with modern life, making Heston a unique and welcoming part of west London.

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Most prestigious roads in Heston

Heston,is known for its suburban charm, green spaces, and convenient transport links to central London and Heathrow Airport. Heston offers a mix of traditional family homes and modern developments, making it a popular choice for commuters and families alike. The area is valued for its quiet residential roads and local amenities.

Here are some of the most prestigious roads and areas in Heston:

Heston Road – A sought-after residential street featuring spacious detached and semi-detached houses, close to Heston Park and good schools.

The Green – Known for its historic charm, tree-lined streets, and a mix of period homes with large gardens.

Walpole Gardens – A quiet cul-de-sac with modern family homes and convenient access to Heston and Hounslow town centres.

Long Lane – Offers a range of larger detached properties with easy access to both Heathrow Airport and major transport links.

Hounslow Road – Features well-maintained detached homes near local parks and excellent bus and tube connections.

Heston’s most prestigious roads combine spacious homes, green surroundings, and excellent transport links. These factors make Heston an attractive area for families and professionals seeking a balance of comfort and convenience in west London.

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Best places to eat out in Heston
 

Heston, located in west London near Heathrow Airport, offers a diverse range of dining options from comforting traditional fare to vibrant international cuisine. Whether you’re grabbing a quick bite or enjoying a relaxed meal with family and friends, Heston has plenty of great spots to explore. Here are some of the best places to eat out in Heston:

  • The Swan – A classic British pub known for its warm atmosphere, hearty meals, and great selection of ales.

  • Heston Fish Bar – A local favourite for traditional fish and chips with crispy batter and generous portions.

  • Tandoori Flame – A family-run Indian restaurant offering authentic curries, tandoori dishes, and fresh naan bread.

  • Al-Madina Restaurant – Popular for Middle Eastern cuisine, especially delicious kebabs and grilled meats.

  • Saffron Indian Cuisine – A casual spot serving a variety of rich and flavourful Indian dishes perfect for dine-in or takeaway.

  • Famous Fish & Chips – Known for its quick service and fresh, tasty seafood, ideal for a classic British meal on the go.

  • The Golden Garden – A Chinese restaurant serving a wide range of traditional dishes including dim sum and stir-fries.

  • The Red Lion – A cosy pub offering British favourites and a friendly local vibe, perfect for a casual evening out.

  • Tikka Express – Quick and tasty Indian takeaway and delivery, known for its spicy and flavourful offerings.

  • Cafe Mezze – A Mediterranean café serving fresh mezze platters, wraps, and light bites in a relaxed setting.

  • Pizzatime Heston – A popular pizza place offering a variety of toppings and fast delivery service.

  • Heston Bakery – A great spot for freshly baked bread, pastries, and sweet treats to enjoy with coffee.

  • Golden Dragon – Another well-loved Chinese restaurant famous for its extensive menu and generous portions.

Heston’s food scene combines classic British comfort food with a rich variety of international flavours, making it a great place to explore new tastes or enjoy familiar favourite

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Things to do in Heston

Heston,is a welcoming suburb offering a blend of green spaces, historic sites, and community activities. Its parks and cultural landmarks provide relaxing and engaging experiences for residents and visitors alike. Here are some top things to do in Heston:

  • Heston Park in Heston is a popular green space featuring sports facilities, a children’s playground, a mini zoo with animals like meerkats and goats, and a tranquil lake for leisurely walks.

  • Beaversfield Park in Heston is an award-winning park offering scenic walking paths, a large children’s play area, and space for picnics and sports.

  • Lampton Park in Heston is known for its ornamental pond, well-kept gardens, sports courts, and family-friendly playgrounds.

  • St Leonard’s Church in Heston is a historic Grade II* listed building dating back to the 14th century, renowned for its medieval architecture and community events.

  • Our Lady Queen of Apostles Church in Heston is a notable Catholic church with distinctive stained glass artwork and an active parish community.

  • Free Adult Group Cycle Training in Heston Park provides beginner and intermediate cycling sessions every Tuesday, encouraging healthy, active lifestyles.

  • Hounslow’s Super Sports Day at Heston Park is a free annual event featuring games, fitness activities, and family fun to promote wellbeing and community spirit.

  • Heston in the Loop in Heston is a local initiative offering workshops focused on sustainability, including repair cafés and community gardening.

  • Filou Coffee in Heston High Street is a specialty café known for its quality coffee, artisan cakes, and occasional live music and spoken word evenings.

  • The Halfpenny Brewery in Heston hosts live music events and serves a variety of craft beers and ciders in a friendly, social atmosphere.

  • Beaversfield Community Centre in Heston offers a range of classes, clubs, and events catering to all ages and interests.

  • River Crane Walks near Heston provide peaceful riverside trails perfect for walking, jogging, and observing local wildlife.

 

Heston combines community spirit, outdoor recreation, and historical charm—making it an appealing destination for those seeking a balanced mix of activity and relaxation.

 

 

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Cultural scenes in Heston
  • Heston, London, is known for Heston’s diverse community and rich cultural heritage. Heston’s parks and community centres provide spaces for gatherings, making Heston a vibrant neighbourhood. Heston’s local markets and shops showcase traditions that define Heston’s unique character.

  • Heston’s cultural scene features Heston’s annual festivals and Heston’s music events that unite the community. Heston’s religious centres and cultural groups celebrate Heston’s diversity through food, art, and performances, enriching Heston’s social fabric in west London.

  • Community life in Heston thrives with Heston’s libraries, sports clubs, and arts workshops supporting local talent. Heston’s heritage sites and open spaces host cultural events, helping Heston grow as a dynamic cultural hub in London’s borough of Hounslow.

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