Block Management Hayes

Hayes's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

Learn more arrow

Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

Learn more arrow

Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"The lettings advisor has been incredibly helpful throughout the entire process of moving to "The Mailbox". She is super friendly and has been replying to all the questions since I moved in. Thank you!"

Vera Lopes 19 days ago

"We have lived here for a few years and have just extended our tenancy. The entire team at Anaconda are great. The Concierge are always really helpful, the maintenance team are really quick to fix any issues, and the management team are super responsive to any queries. It's a fantastically run apartment block!"

Josh Atherton 191 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about Hayes

Best places to eat out in Hayes

History of Hayes

Most prestigious roads in Hayes

Things to do in Hayes

Cultural Scene in Hayes

History of Hayes

Hayes, located in the London Borough of Hillingdon, has a history dating back to Anglo-Saxon times. The name “Hayes” is thought to come from the Old English word “hoese,” meaning an enclosure or hedge. Originally a small agricultural village, Hayes was known for its farmland and peaceful rural life. The arrival of the Grand Junction Canal in the late 18th century and the railway in the 19th century transformed Hayes, connecting it to London and encouraging industrial growth. Hayes developed into a busy suburb with a mix of factories, housing, and transport links.

In the 20th century, Hayes became an important industrial centre, home to companies such as EMI, which contributed to the growth and modernisation of Hayes. Despite industrialisation, Hayes retained green spaces and community parks, offering a balance between work and living. Today, Hayes is part of the London Borough of Hillingdon and is known for its diverse population and rich history. Hayes continues to evolve while preserving its heritage, making Hayes a dynamic part of West London.

 

 

Visit our main Pages
Ringley Group 
Block management 
Asset Management 
Leasehold Guidance
Ringley Law

Most prestigious roads in Hayes

Hayes is home to some of the most sought-after roads, offering a blend of tranquility, spacious homes, and convenient access to the heart of London. These prestigious roads are perfect for those looking for a peaceful yet well-connected place to live.

  • Hayes Lane: Hayes Lane is known for its elegant homes and tree-lined streets, creating a calm, suburban feel. It's a popular choice for families who enjoy a quiet neighborhood while still being close to transport links and local amenities.

  • Bourne Avenue in Hayes: With its wide, tree-filled streets and large, detached houses, Bourne Avenue is one of Hayes' most desirable areas. The road offers a relaxed living environment while being within easy reach of both local parks and the lively town center.

  • Coney Hall Road in Hayes: Coney Hall Road features charming, traditional homes with plenty of character. It's a prestigious road in Hayes, offering both a quiet residential atmosphere and close proximity to open green spaces like Coney Hall Park.

  • Church End in Hayes: Church End is a peaceful and picturesque road, home to large, well-maintained properties. It’s a desirable location for those seeking a quiet, upscale area with a strong sense of community in Hayes.

  • North Hyde Road in Hayes: North Hyde Road offers a mix of beautiful detached homes, making it a top choice for those wanting both luxury and convenience. It’s well-connected to public transport and nearby shopping areas, making it a popular location for professionals and families alike.

The prestigious roads of Hayes combine the best of suburban living with excellent connectivity to London and beyond. These areas are perfect for those looking for peaceful surroundings, beautiful homes, and access to everything the city has to offer.

 

 

Visit our main Pages
Ringley Group 
Block management 
Asset Management 
Leasehold Guidance
Ringley Law

Best places to eat out in Hayes

Hayes offers a great variety of dining options, from cozy cafés to delicious international cuisine. Whether you're in the mood for a casual bite or a special dinner, there’s something to suit everyone’s tastes.

  • The Ristorante Da Vinci in Hayes: For a taste of Italy, The Ristorante Da Vinci serves classic Italian dishes in a warm, inviting atmosphere. It’s perfect for a relaxed dinner out with family or friends, offering great service and delicious food.

  • The Black Horse in Hayes: This charming pub in Hayes is known for its hearty British meals, including a fantastic Sunday roast. With a cozy interior and friendly staff, it’s a great spot for a casual meal or a drink with friends.

  • Hayes Spice in Hayes: If you're a fan of Indian cuisine, Hayes Spice offers a mouth-watering selection of flavorful curries and dishes. It’s a local favorite for those craving authentic, delicious Indian food in a comfortable setting.

  • Café Citta in Hayes: This Italian café offers freshly brewed coffee and a selection of pastries and light bites. Whether you’re grabbing a quick coffee or enjoying a leisurely breakfast, Café Citta has a cozy, welcoming vibe that makes it a perfect spot for any time of day.

  • The Royal Oak in Hayes: This classic British pub serves up comforting traditional dishes in a relaxed environment. With a diverse menu and friendly atmosphere, The Royal Oak is perfect for a laid-back meal or a refreshing drink.

From authentic Italian to hearty British fare, Hayes has a variety of dining spots to explore and enjoy. Whether you’re in the mood for a quick bite or a full meal, you’ll find plenty of great places to satisfy your cravings.

 

 

Visit our main Pages
Ringley Group 
Block management 
Asset Management 
Leasehold Guidance
Ringley Law

 

Things to do in Hayes


Hayes,is a vibrant area blending rich history, green spaces, and a lively town centre. Known for its cultural venues and community spirit, Hayes offers a variety of attractions for visitors of all ages. Here are some top things to do in Hayes:

  • Beck Theatre in Hayes is a 600-seat community theatre offering a diverse programme of drama, comedy, music, and family-friendly performances.

  • Norman Leddy Memorial Gardens in Hayes is a beautifully landscaped park featuring ornamental gardens, tranquil pathways, and a tree sculpture titled "Night Scene" by Tom "Carver" Harvey.

  • Minet Country Park in Hayes is a 36-hectare park offering meadows, ponds, and hedgerows, providing a peaceful setting for walking, birdwatching, and picnicking.

  • Open Air Theatre, Barra Hall Park in Hayes is a purpose-built outdoor theatre with a capacity of 180, hosting various performances and events in a scenic park setting.

  • Barra Hall Park in Hayes is an 11-hectare public park featuring ornamental lawns, recreational grass areas, rose and shrub beds, and numerous mature trees, ideal for leisurely walks and relaxation.

  • Lake Farm Country Park in Hayes is a 60-acre green space bordered by trees and the Grand Union Canal, offering walking trails, birdwatching opportunities, and a peaceful environment.

  • Hayes & Harlington Railway Station in Hayes is a key transport hub providing convenient access to central London and surrounding areas, making it easy to explore beyond Hayes.

  • Hayes Town Centre in Hayes offers a variety of shops, markets, and local services, providing a bustling atmosphere for shopping and dining.

  • Hayes Carnival in Hayes is an annual event held at Barra Hall Park, featuring a fête, funfair, and community activities, celebrating the local culture and community spirit.

  • Hayes Beck Theatre in Hayes is a community theatre offering a diverse programme of performances, including musicals, drama, and children's shows, providing entertainment for all ages.

  • Hayes Farmers Market in Hayes is a monthly market offering fresh produce, artisanal goods, and local products, supporting local farmers and producers.

  • Hayes Library in Hayes is a public library offering a wide range of books, digital resources, and community events, serving as a hub for learning and cultural activities.

  • Hayes Bowling Club in Hayes is a community club offering lawn bowling facilities and social events, providing a friendly environment for sports enthusiasts.

  • Hayes Cricket Club in Hayes is a local cricket club offering facilities for both casual and competitive play, promoting the sport within the community.

  • Hayes Football Club in Hayes is a community football club offering opportunities for players of all ages and skill levels to participate in the sport. 

 

Hayes is a dynamic destination that seamlessly blends nature, history, and community spirit, offering a variety of activities for all ages.

 

 

 

Visit our main Pages
Ringley Group 
Block management 
Asset Management 
Leasehold Guidance
Ringley Law

Cultural Scene in Hayes

Hayes is home to a vibrant cultural scene that reflects its rich diversity and creative energy. From local performances to community festivals, there’s something exciting happening all year round in this lively part of Greater London.

  • The Beck Theatre in Hayes: The Beck Theatre is a central spot for live performances in Hayes, featuring everything from comedy and theater to music and dance. It’s a wonderful venue where you can enjoy a night out with something for everyone, from family-friendly shows to adult performances in Hayes.

  • Hayes Library in Hayes: Offering more than just books, Hayes Library in Hayes is a hub for cultural activities, hosting local events, talks, and workshops. It's a great place to learn about the area’s history, engage with the community, and even attend a creative writing session or two in Hayes.

  • Hayes Carnival in Hayes: An exciting annual event, the Hayes Carnival in Hayes celebrates the borough's cultural diversity with vibrant parades, live music, and street food from around the world. It’s a fun-filled day that brings people together to enjoy the sights, sounds, and flavors of Hayes.

  • Local Art Exhibitions in Hayes: Hayes has a growing local art scene, with various galleries and pop-up exhibitions showcasing work from local artists in Hayes. These events are perfect for those wanting to support up-and-coming talent and experience the creative spirit of the community in Hayes.

  • Cultural Festivals in Hayes Town: Throughout the year, Hayes Town hosts a variety of cultural festivals in Hayes, including food markets, street fairs, and live performances. These festivals highlight the diverse cultures within the area, offering unique experiences for all who attend in Hayes.

Hayes is a hub of creativity and cultural events, with something to offer everyone from theater lovers to art enthusiasts in Hayes. Whether you're attending a festival, enjoying a live performance, or exploring local galleries, the cultural scene in Hayes is always buzzing with activity

 

 

Visit our main Pages

Ringley Group 
Block management 
Asset Management 
Leasehold Guidance
Ringley Law