Block Management Hayes

Hayes's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"Our cleaners do a wonderful job in keeping our communal areas clean.they are always friendly with a smile and a friendly greeting. They are a credit to their company"

sarah Davies 31 days ago

"We have just moved into Anaconda and the team made the whole experience seamless! She was very accommodating, responsive and professional and she made what is normally a very stressful experience actually enjoyable. Thank you so much and we’re very happy with our new home! "

Iain Lucas 93 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Leaders

The key to our success is our people

Kate Robinson
Head of Block Management
London & SE
Richard Read
Head of Block Management
Wales & West
Andrew Selwyn
Managing Director
South West
Nick Pratt
National Head of Site Staff
Block Management

Richard

Cardiff Office

Head of Block Management - Wales & West

Kate

London Office

Head of Block Management - London & SE

Nick

London Office

Block Management - National Head of Site Staff


Everything you need to know about Hayes

Best places to eat out in Hayes

History of Hayes

Most prestigious roads in Hayes

Things to do in Hayes

Cultural Scene in Hayes

History of Hayes

The area of Hayes in London has a long and complex history, dating back to the Roman times when it was first settled. The name "Hayes" is thought to derive from the Old English word for "hedge", indicating that it was once a rural area full of hedges and trees. Over the centuries, Hayes has been home to many different groups of people, from the wealthy elite to the working class The first recorded mention of Hayes is in a charter dated 986 AD, when King Ethelred II granted land in the area to the monastery of St Mary de Valle Crucis. This monastery was located in what is now Valley Park, and was one of the largest and most important monasteries in England. The monks who lived there were responsible for the care of the sick and needy, and they also ran a large farm. In the 12th century, Hayes became a parish in its own right, and the first church was built. This church, which was dedicated to St Mary, was destroyed in the Great Fire of London in 1666. A new church, also dedicated to St Mary, was built in its place and remains standing today.

Hayes, located in West London, has a rich history that dates back centuries. Originally part of Middlesex, it is now within the London Borough of Hillingdon. The name "Hayes" is derived from the Anglo-Saxon word Hǣs, meaning "land overgrown with brushwood". The area is mentioned in the Domesday Book of 1086 and has been historically significant for its agricultural roots. Over time, Hayes evolved into an industrial hub, particularly during the 20th century. It became known for its association with EMI, the music company, which manufactured records for iconic bands like The Beatles at its Old Vinyl Factory. Hayes also has notable landmarks, such as the Grade II* listed St. Mary's Church, which dates back to the 12th century, and Barra Hall, a former town hall. The Grand Union Canal, which flows through Hayes, played a vital role in its industrial development. Today, Hayes is a diverse and vibrant community with a blend of historical charm and modern amenities.

 

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Most prestigious roads in Hayes

Hayes is home to some of the most sought-after roads, offering a blend of tranquility, spacious homes, and convenient access to the heart of London. These prestigious roads are perfect for those looking for a peaceful yet well-connected place to live.

  • Hayes Lane: Hayes Lane is known for its elegant homes and tree-lined streets, creating a calm, suburban feel. It's a popular choice for families who enjoy a quiet neighborhood while still being close to transport links and local amenities.

  • Bourne Avenue in Hayes: With its wide, tree-filled streets and large, detached houses, Bourne Avenue is one of Hayes' most desirable areas. The road offers a relaxed living environment while being within easy reach of both local parks and the lively town center.

  • Coney Hall Road in Hayes: Coney Hall Road features charming, traditional homes with plenty of character. It's a prestigious road in Hayes, offering both a quiet residential atmosphere and close proximity to open green spaces like Coney Hall Park.

  • Church End in Hayes: Church End is a peaceful and picturesque road, home to large, well-maintained properties. It’s a desirable location for those seeking a quiet, upscale area with a strong sense of community in Hayes.

  • North Hyde Road in Hayes: North Hyde Road offers a mix of beautiful detached homes, making it a top choice for those wanting both luxury and convenience. It’s well-connected to public transport and nearby shopping areas, making it a popular location for professionals and families alike.

The prestigious roads of Hayes combine the best of suburban living with excellent connectivity to London and beyond. These areas are perfect for those looking for peaceful surroundings, beautiful homes, and access to everything the city has to offer.

 

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Best places to eat out in Hayes

Hayes offers a great variety of dining options, from cozy cafés to delicious international cuisine. Whether you're in the mood for a casual bite or a special dinner, there’s something to suit everyone’s tastes.

  • The Ristorante Da Vinci in Hayes: For a taste of Italy, The Ristorante Da Vinci serves classic Italian dishes in a warm, inviting atmosphere. It’s perfect for a relaxed dinner out with family or friends, offering great service and delicious food.

  • The Black Horse in Hayes: This charming pub in Hayes is known for its hearty British meals, including a fantastic Sunday roast. With a cozy interior and friendly staff, it’s a great spot for a casual meal or a drink with friends.

  • Hayes Spice in Hayes: If you're a fan of Indian cuisine, Hayes Spice offers a mouth-watering selection of flavorful curries and dishes. It’s a local favorite for those craving authentic, delicious Indian food in a comfortable setting.

  • Café Citta in Hayes: This Italian café offers freshly brewed coffee and a selection of pastries and light bites. Whether you’re grabbing a quick coffee or enjoying a leisurely breakfast, Café Citta has a cozy, welcoming vibe that makes it a perfect spot for any time of day.

  • The Royal Oak in Hayes: This classic British pub serves up comforting traditional dishes in a relaxed environment. With a diverse menu and friendly atmosphere, The Royal Oak is perfect for a laid-back meal or a refreshing drink.

From authentic Italian to hearty British fare, Hayes has a variety of dining spots to explore and enjoy. Whether you’re in the mood for a quick bite or a full meal, you’ll find plenty of great places to satisfy your cravings.

 

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Things to do in Hayes

Hayes offers a wide range of activities that cater to all types of interests, whether you're an outdoor enthusiast or someone who loves to explore local history. With plenty of parks, shops, and cultural spots, there’s something for everyone to enjoy in this vibrant area.

  • Visit the Down House in Hayes: Located nearby in Bromley, Down House is the historic home of Charles Darwin, where you can explore the life and legacy of the famous naturalist. It’s a must-see for anyone interested in science and history, with beautiful gardens to enjoy as well.

  • Hayes Common in Hayes: This large, scenic green space is perfect for a peaceful walk, a family picnic, or a spot of wildlife watching. Hayes Common offers a quiet retreat from the hustle and bustle, ideal for those looking to relax and enjoy nature.

  • The Beck Theatre in Hayes: A local cultural gem, The Beck Theatre offers a variety of performances including plays, live music, and stand-up comedy. It’s a great place to catch a show and enjoy the lively atmosphere of one of Hayes’ most popular venues.

  • Head to the Hayes Town Centre: The town center is home to a variety of shops, cafés, and restaurants, perfect for a day of shopping and eating out. Whether you’re looking for local boutiques or just want to enjoy a leisurely stroll, Hayes Town Centre has something for everyone.

  • Visit the Rosedale Sports Centre in Hayes: For those who enjoy sports, Rosedale Sports Centre offers a range of activities including swimming, gym facilities, and various fitness classes. It’s a great spot for staying active and having fun, whether you're looking for a solo workout or a group class.

With its mix of outdoor spaces, cultural attractions, and local shops, Hayes offers a little bit of everything for anyone looking to explore the area. Whether you're interested in nature, history, or simply enjoying a day out with family and friends, there's always something to do in Hayes.

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Cultural Scene in Hayes

Hayes is home to a vibrant cultural scene that reflects its rich diversity and creative energy. From local performances to community festivals, there’s something exciting happening all year round in this lively part of Greater London.

  • The Beck Theatre in Hayes: The Beck Theatre is a central spot for live performances in Hayes, featuring everything from comedy and theater to music and dance. It’s a wonderful venue where you can enjoy a night out with something for everyone, from family-friendly shows to adult performances in Hayes.

  • Hayes Library in Hayes: Offering more than just books, Hayes Library in Hayes is a hub for cultural activities, hosting local events, talks, and workshops. It's a great place to learn about the area’s history, engage with the community, and even attend a creative writing session or two in Hayes.

  • Hayes Carnival in Hayes: An exciting annual event, the Hayes Carnival in Hayes celebrates the borough's cultural diversity with vibrant parades, live music, and street food from around the world. It’s a fun-filled day that brings people together to enjoy the sights, sounds, and flavors of Hayes.

  • Local Art Exhibitions in Hayes: Hayes has a growing local art scene, with various galleries and pop-up exhibitions showcasing work from local artists in Hayes. These events are perfect for those wanting to support up-and-coming talent and experience the creative spirit of the community in Hayes.

  • Cultural Festivals in Hayes Town: Throughout the year, Hayes Town hosts a variety of cultural festivals in Hayes, including food markets, street fairs, and live performances. These festivals highlight the diverse cultures within the area, offering unique experiences for all who attend in Hayes.

Hayes is a hub of creativity and cultural events, with something to offer everyone from theater lovers to art enthusiasts in Hayes. Whether you're attending a festival, enjoying a live performance, or exploring local galleries, the cultural scene in Hayes is always buzzing with activity

 

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