Block Management Forest Hill

Forest Hill's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"Had a problem with apartment fire alarm so I called property services manager who explained what would happen and personally followed up. This was for me exceptional customer service here in Prospect Place, Cardiff"

Richard Evans 130 days ago

"The Fire Door inspector, was a lovely staff member who was super helpful and keen to assist, when visiting my flat."

Saffron Fisher 4 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about Forest Hill

Best places to eat out in Forest Hill

History of Forest Hill

Most prestigious roads in Forest Hill

Things to do in Forest Hill

Forest Hill - Cultural Scene

History of Forest Hill

Forest Hill, located in southeast London, has a history deeply intertwined with its natural and urban development. Originally part of the Great North Wood, the area remained sparsely populated until the 19th century. The name "Forest Hill" emerged in the 1790s, reflecting the area’s abundant woodlands that once dominated the landscape. The first significant step towards urbanization came with the construction of the Croydon Canal in 1809, which facilitated transport but was eventually replaced by the London and Croydon Railway in 1839. This railway connection was a game-changer for Forest Hill, transforming it into a desirable residential area. Its proximity to London, combined with its rural charm, attracted merchants and professionals seeking a retreat from the bustling city while still enjoying easy access to it.

The relocation of the Crystal Palace to nearby Sydenham in 1854 further boosted Forest Hill’s popularity, prompting the construction of grand homes and public amenities. One of the area’s most prominent landmarks, the Horniman Museum, was established in 1901 by tea merchant Frederick Horniman, who sought to house his extensive collection of artifacts. The museum, along with its beautiful gardens, continues to serve as a cultural and educational hub, attracting visitors from all over. Over the years, Forest Hill has evolved into a vibrant community, blending its historical charm with modern urban living. Today, it offers a mix of green spaces, historical architecture, and contemporary amenities, making it an attractive area for families, professionals, and culture enthusiasts alike.

 

 

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Most prestigious roads in Forest Hill

Forest Hill, is a leafy and well-connected neighbourhood known for its artistic flair, hilltop views, and village-like charm. Forest Hill blends period architecture with green spaces and modern amenities. With strong transport links and a thriving community, Forest Hill is becoming increasingly sought after. Forest Hill shines.

Here are some of the most prestigious roads and areas in Forest Hill:

  • Canonbie Road is a quiet, elevated street offering stunning views across London, spacious detached homes, and a peaceful, residential atmosphere.

  • Honor Oak Road is a desirable road lined with elegant Victorian and Edwardian houses, close to green spaces like Horniman Gardens and Blythe Hill Fields.

  • Wood Vale is a wide, tree-lined avenue with large family homes, offering a calm setting near both Forest Hill and East Dulwich amenities.

  • Taymount Rise is a prestigious address on a hilltop, home to impressive period conversions and modern apartments with sweeping city views.

  • London Road is a central and historic route with a mix of grand period properties and stylish new builds, close to Forest Hill station and local shops.

 

Forest Hill’s most prestigious roads combine greenery, architecture, and accessibility. With a strong community, cultural hotspots, and quick links to central London, Forest Hill offers a perfect blend of suburban comfort and urban convenience for families, creatives, and professionals.

 

 

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Best places to eat out in Forest Hill

 

Forest Hill, nestled in southeast London, is a laid-back and leafy neighbourhood with a growing reputation for quality food and drink. From artisan bakeries and coffee shops to lively pubs and international cuisine, Forest Hill offers a welcoming mix of independent eateries and hidden gems. Here are some of the best places to eat in Forest Hill:

  • Bunka in Forest Hill: A trendy neighbourhood café-bar serving creative brunches, Asian-inspired small plates, and cocktails in a stylish setting.

  • Big Cheeks Thai in Forest Hill: A popular local spot offering authentic Thai street food favourites like pad thai, curries, and fried chicken with bold flavours.

  • St. David Coffee House in Forest Hill: A much-loved café serving specialty coffee, homemade cakes, and brunch dishes in a cosy, rustic space.

  • The Dartmouth Arms in Forest Hill: A modern gastropub known for Sunday roasts, craft ales, and a seasonal British menu in a relaxed, dog-friendly venue.

  • Yama Momo in Forest Hill: A stylish Japanese fusion restaurant offering sushi, robata-grilled meats, and unique cocktails in an elegant dining space.

  • The Sylvan Post in Forest Hill: A quirky pub housed in a former post office, serving classic pub food, rotating beers, and hosting community events.

  • Canvas & Cream in Forest Hill: A café-gallery hybrid offering breakfast, brunch, and lunch alongside local art in a creative, community-focused atmosphere.

  • Doost Persian Grill in Forest Hill: A family-run Iranian restaurant offering fragrant rice dishes, juicy kebabs, and fresh flatbreads with warm hospitality.

  • The Teapot in Forest Hill: A charming tearoom serving breakfast, homemade cakes, and traditional afternoon tea in a vintage-inspired setting.

  • The Signal Pub in Forest Hill: A lively local pub offering a mix of burgers, sharers, and vegan-friendly options with regular music and quiz nights.

  • Le Querce in Forest Hill: A traditional Italian restaurant known for handmade pasta, Sardinian specialities, and a relaxed family atmosphere.

  • Pizzarte in Forest Hill: An independent pizzeria offering wood-fired Neapolitan-style pizzas with high-quality Italian ingredients and a casual vibe.

  • The Hill Lounge & Bar in Forest Hill: A Caribbean-inspired lounge offering jerk chicken, rum cocktails, and a vibrant nightlife experience.

  • Pantry Café in Forest Hill: A small but stylish café offering healthy brunch options, smoothies, and homemade bakes with vegan and veggie choices.

  • Wat Dang in Forest Hill: A hidden gem for Thai food lovers, serving flavourful noodle dishes, curries, and soups in a simple, welcoming environment.

 

Forest Hill’s food scene combines creativity, culture, and comfort, making it an excellent spot for everything from brunch catch-ups and casual dinners to memorable nights out.

 

 

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Things to do in Forest Hill

Forest Hill, is a leafy and creative neighbourhood known for its village feel, cultural spots, and elevated views. With a strong sense of community and a mix of nature and art, it’s a relaxing yet stimulating place to explore.
Here are some top things to do in Forest Hill:

  • Horniman Museum and Gardens in Forest Hill is a beloved family museum with natural history exhibits, an aquarium, musical instruments, and stunning hilltop gardens.

  • Horniman Aquarium in Forest Hill is part of the museum complex and features fascinating aquatic displays from around the world.

  • Horniman Triangle Park in Forest Hill is a compact urban park with a children’s playground and picnic spots directly opposite the museum.

  • Forest Hill Library is a historic and welcoming community library offering books, events, and quiet study spaces.

  • Devonshire Road Nature Reserve in Forest Hill is a tranquil green space for spotting wildlife, with woodland paths and community-led nature events.

  • Forest Hill Pools is a modern leisure centre offering swimming pools, fitness classes, and a gym in a restored Victorian building.

  • Sydenham Hill Wood near Forest Hill is a beautiful ancient woodland with trails, ruins, and views across London’s skyline.

  • One Tree Hill near Forest Hill is a peaceful hilltop nature reserve and viewpoint with a war memorial and panoramic city views.

  • Dacres Wood Nature Reserve in Forest Hill is a hidden gem of urban woodland, open on select days for quiet walks and nature appreciation.

  • Kirkdale Bookshop near Forest Hill is one of London’s oldest independent bookshops, offering new and second-hand books with a cosy feel.

  • Forest Hill Station is a transport hub with Overground and National Rail services, housed in a charming Victorian building.

  • Perry Vale Skatepark in Forest Hill is a small, well-used spot for local skaters and BMX riders.

  • Havelock Walk in Forest Hill is a colourful artist’s enclave where open studios and art events bring the creative community to life.

  • Mayow Park near Forest Hill is a spacious park with gardens, sports courts, and a playground, loved by local families.

  • South London Botanical Institute near Forest Hill is a peaceful spot offering botany classes, a library, and a charming walled garden.

 

Forest Hill is a serene yet culturally rich part of London, where creativity and nature meet on every corner, offering a fulfilling day out for all.

 

 

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Forest Hill - Cultural Scene

Forest Hill’s cultural life thrives on community engagement and a celebration of diversity. The area is home to several venues that nurture local talent and provide spaces for artistic expression. Forest Hill’s rich cultural fabric is evident in its lively festivals and events throughout the year.

The Horniman Museum plays a central role in Forest Hill’s cultural scene, offering exhibitions, concerts, and workshops that attract visitors from across London. Its combination of art, natural history, and community activities makes it a cultural beacon in the area.

Local theatres, music venues, and community centres in Forest Hill offer platforms for creative performances and social gatherings. These spaces foster a strong sense of belonging and cultural pride among residents, enriching the area’s social life and diversity.

 

 

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