Block Management Brent Cross

Brent Cross's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"I’ve been really impressed with my experience working with our Relationship Manager. She was super helpful to solve an issue in my flat recently, sending someone out quickly ahead of a long bank holiday weekend. Thank you!"

Fleur Segrave 93 days ago

"The company clearly has undergone some changes in recent months, I have gained some great support from a member of the office to team to help resolve a few areas of frustration. Whilst some issues are difficult to resolve in short times I have definitely had an empathetic and reactive response from the team. I have been at a Ringley property for nearly a year and I value the reactiveness and patience of this team member."

Luke Keenan 172 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about Brent Cross

Best places to eat out in Brent Cross

History of Brent Cross

Most prestigious roads in Brent Cross

Things to do in Brent Cross

Cultural scene in Brent Cross

History of Brent Cross

Brent Cross, located in the London Borough of Barnet, has developed into a major commercial and retail hub in northwest London. Originally, the area was farmland and open countryside, with the name Brent Cross referring to a historic crossroads near the River Brent. The transformation of Brent Cross began in the mid-20th century, with the construction of the Brent Cross Shopping Centre in 1976 — one of the first large-scale covered shopping malls in the UK. This development marked a significant shift for Brent Cross, turning it into a key destination for retail and business.

Since the opening of the shopping centre, Brent Cross has continued to evolve with plans for major regeneration and expansion, including new homes, offices, and improved transport infrastructure. Today, Brent Cross remains a vital commercial area offering a blend of shopping, dining, and business facilities, while still retaining elements of its historical roots as part of London’s growing suburban landscape.

 

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Most prestigious roads in Brent Cross

Here are some of the most prestigious roads in and around Brent Cross:

  • The Bishops Avenue ("Billionaires' Row") – Located near Hampstead and East Finchley, this iconic street is within driving distance of Brent Cross and is among the UK's most expensive roads, featuring enormous mansions often owned by international elites 

  • Winnington Road – Off The Bishops Avenue, this road is renowned for its large detached houses and prestige. It's a quiet, green street favored by professionals and international buyers.

  • Hodford Road – Close to Golders Green and within walking distance of Brent Cross, this road has large period houses and is popular with families because of its proximity to good schools and synagogues.

  • Golders Green Road – More mixed development but some residential parts—especially quieter side roads off it like Beaufort Drive or The Ridgeway—feature big houses and are very sought after.

  • Parson Street (Hendon) – Flats and semi-detached and detached big houses, often with big gardens, line the West Hendon street. It is popular with professionals who want to be close to central London with suburban comforts.

These prestigious roads benefit from proximity to key transport nodes like the North Circular, the M1, and Brent Cross Underground Station, as well as access to upmarket facilities and schools in North West London 

Brent Cross continues to be a focal point for development and investment in North West London. With its strategic location, ongoing regeneration projects, and proximity to prestigious residential areas, Brent Cross remains a desirable destination for those seeking a blend of urban convenience and suburban tranquility.

 

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Best places to eat out in Brent Cross

Brent Cross and the neighborhood have a great range of places to eat for various tastes. Within Brent Cross Shopping Centre, there are places to eat at a range of restaurants.

 Shake Shack provides American burgers and milkshakes for a quick meal, 

 Nando's is renowned for its flame-grilled peri-peri chicken.

PizzaExpress provides traditional Italian pizzas, and The Kanteen offers Mediterranean-type food.

For healthier options, there is natural fast food from Leon, and Wagamama offers Asian-fusion food. Then there is Three in Fenwick with its more elegant dining environment and seasonal menu. Beyond the shopping centre itself, the surrounding areas of Golders Green and Hendon also have some quality restaurants.

 Soor Lounge in Hendon with traditional Lebanese cuisine in an opulent setting and featuring weekend live performances. One Ashbourne in Golders Green dishes out modern European cuisine using fresh seasonal ingredients. Classic British fare is dished out at The Claddagh Ring in Hendon, complete with generous portions in an inviting pub atmosphere. These eateries embody the diverse gastronomic experience found in the Brent Cross area.

 

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Things to do in Brent Cross

Brent Cross, situated in the London Borough of Barnet, is a vibrant area known for its extensive shopping facilities, green spaces, and ongoing urban development. Whether you're a local resident or a visitor, there's a variety of activities to enjoy. Here are some top things to do in Brent Cross:

  • Brent Cross Shopping Centre in Brent Cross is a major retail hub featuring over 120 shops, including high street brands and department stores.

  • Brent Cross West Station in Brent Cross is a newly opened railway station on the Thameslink line, providing improved connectivity to central London.

  • Brent Cross Town in Brent Cross is a 180-acre regeneration project transforming the area into a sustainable urban neighborhood with homes, offices, and green spaces.

  • Hendon Park in Hendon, near Brent Cross, offers a 12-hectare green space with playgrounds, tennis courts, and a café, ideal for outdoor activities.

  • Brent Reservoir (Welsh Harp) in Brent Cross is a large nature reserve popular for birdwatching, walking, and watersports, providing a peaceful retreat from urban life.

  • Brent Cross Ice Rink in Brent Cross is a seasonal ice skating rink located adjacent to the shopping centre, offering festive fun during the winter months.

  • Brent Cross Beach in Brent Cross is a temporary urban beach event featuring fairground rides and sand, bringing a touch of seaside fun to the city.

  • Brent Cross Library in Brent Cross is a community hub offering a wide range of books, digital resources, and events for all ages.

  • Brent Cross Bus Station in Brent Cross is a major transport interchange connecting various bus routes, facilitating easy access to surrounding areas.

  • Brent Cross Cricket Club in Brent Cross is a local sports club offering cricket matches and training sessions for enthusiasts of all ages.

  • Brent Cross Tennis Club in Brent Cross provides facilities for tennis players, including courts and coaching sessions.

  • Brent Cross Bowling Club in Brent Cross is a community club offering lawn bowling facilities and social events.

  • Brent Cross Art Trail in Brent Cross showcases local art installations and exhibitions, adding a cultural touch to the area.

  • Brent Cross Farmers Market in Brent Cross is a seasonal market offering fresh produce and artisanal goods from local vendors.

  • Brent Cross Community Centre in Brent Cross hosts a variety of classes, workshops, and events for residents to engage in.

 

Brent Cross offers a diverse range of activities that cater to various interests, making it a dynamic destination for both locals and visitors. Whether you're interested in shopping, outdoor recreation, or cultural experiences, there's something for everyone to enjoy.

 

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Cultural scene in Brent Cross

Brent Cross, in northwest London, is best known for its bustling shopping centre, but Brent Cross also supports a growing cultural scene. Brent Cross hosts community events and seasonal markets that bring Brent Cross residents together. Brent Cross’s local initiatives highlight the area’s mix of tradition and modernity.

Though primarily a commercial area, Brent Cross benefits from nearby cultural venues that serve Brent Cross residents and visitors. Brent Cross’s connections to arts programmes and workshops in surrounding neighbourhoods enrich Brent Cross’s cultural life. Brent Cross enjoys a blend of shopping and community culture that appeals to many.

Parks and open spaces near Brent Cross provide venues for outdoor activities and gatherings. Brent Cross residents often take part in cultural festivals and celebrations in the wider borough. Brent Cross continues to develop as a vibrant part of London’s diverse cultural landscape.

 

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