link to ringley website
  • Home
  • About Us
    About us & leadership Awards Savings for Clients Case Studies Green Management Strategies Market Overview Leasehold Reform Campaign Money Back Guarantee
  • Our Services
    • Asset Management
      • UK Asset Management
      • Project Monitoring
      • ESG Consultancy & Implementation
      • PropTech & Living Sectors Platform
      • Marketing Insights
      • Resident Journey
      • Stabilised Assets
      • UK Build to Rent
      • UK Later Living
      • UK Co-Living
      • UK Student Accommodation
      • UK Single Family Housing
    • Block Management
      • Overview - London
      • Overview - Wales & West
      • Overview - Southwest
      • Right to Manage
      • Freehold Management
      • Resident Management
      • Estates of Houses
      • Ground Rent Collection
      • How to change agent?
      • Block Management Services
      • Can't afford an agent?
      • Legal & Tribunals
      • Top 10 Tips
      • Report an incident
    • Commercial Management
    • Law
      • Overview
      • Meet The Team
      • Recommendations
      • Right to Manage
      • Lease Extensions
      • Freehold Purchase
      • Absentee Freeholder
      • Court Appointed Manager
      • Conveyancing - Wales
      • Conveyancing - England
      • Service Charge/Rent Arrears Recovery
      • Company Secretary
    • Property Valuations
      • Overview
      • Loan Security
      • Company Accounts
      • Lease Extensions
      • Freehold Purchase
      • Rent Reviews
      • Ground Rent Investment
      • Development Valuations
      • Expert Witness & Litigation
      • Tax, Trusts & Accounts Valuations
      • Trading Business
      • Compulsory Purchase
      • Residential Valuations
    • Engineering
      • Overview
      • EWS1 Consultancy
      • Asbestos
      • Contract Administration
      • Fire Assesment
      • Homebuyer Survey
      • Building Survey
      • Schedules
      • Party Wall Matters
      • Principle Designer
      • Disability Access Audits
      • Small Building Works
      • Fire Door Inspection
      • Insurance Valuations
    • Property Accounting
      • Finance
      • Quote For Service Charge Accounts?
      • Property Accounting Law
      • Accounting Updates
      • To Audit or Not?
    • Plant & Facilities Management
      • Plant & Facilities Management
      • Fire Door Inspection APP
      • Fire Safety Update
    • Site Staffing Solutions
      • Ringley Integrated Site Staff Solutions
    • Leasehold Guidance
      • Overview
      • Right to Manage
      • Purchasing The Freehold
      • Court Appointed Manager
      • Absentee Freeholder
  • Insights
    Asset Management Articles Block Management Blogs Publications BTR Rental Market Blogs Customer Insights FAQ - Ask Our Experts Insurance Calculator
  • Get In Touch
  • Work with us
  • portal login
CMA's multi-faceted investigation into the UK housing sector

Written by: Mary-Anne Bowring 28/09/2023
  476       0
Responsive image

CMA's multi-faceted investigation into UK housing sector

UK Housing Sector

The Competition and Markets Authority (CMA) has a crucial role from the consumers' perspective. The CMA is the UK government's important department ensuring that housing and other sectors work in consumers' favour by dealing with unfair behaviour. However, most people are unaware of the activities of the UK Competition and Markets Authority because of its low-profile presence.

What does the UK Competition and Markets Authority do?

Knowing about the role of the UK's watchdogs is necessary before understanding the steps CMA implements to protect the stakeholders in the housing sector. The Competition and Markets Authority is a non-ministerial body ensuring a strong economy through healthy competition that will not harm consumer interests. The CMA in the UK covers these activities:

  • Investigation of Competition Act 1998 breaches
  • Conducting Phase 1 and Phase 2 investigations into mergers
  • Preventing cartel activities by initiating criminal proceedings
  • Protecting consumer interests by enforcing relevant legislation

Many people do not know what the Competition and Markets Authority is, as the CMA does not attract media attention or appear in many news headlines. Most activities of the CMA involve the business sector. In the UK the CMA is a strong organisation with extensive powers to levy hefty fines and halt big business deals and mergers.

What is the scope of the Competition and Markets Authority's investigation into housing market concerns?

The Competition and Markets Authority announced plans to study the private rental and house-building sectors in February 2023. The study determines the prevalence of consumer protection violations and discriminatory practices against certain types of tenants. The private rental sector dominates the UK's house-building market, contributing up to 80 percent of house completions as per the 2021-22 data.

Zero deposit scheme complaints investigation

The Competition and Markets Authority has received complaints about zero deposit schemes that allow tenants to begin their tenancy without paying large sums of deposits (5 weeks rent) without being aware of liabilities. Several renting-homes-wales-act-how-will-it-impact-landlords'>landlords refuse the tenants their consumer right to an assured tenancy by giving them only a license to occupy the property.

CMA investigation into the rental market

The Competition and Markets Authority (CMA) shared the scope of its investigation into the functioning of the UK's rental market. The CMA will focus on several areas after seeking feedback following receipt of complaints from the stakeholders in the private rental sector. The areas of investigation are:

  • Tenant awareness of their obligations when choosing zero-deposit schemes
  • renting-homes-wales-act-how-will-it-impact-landlords'>Landlords who provide sham licenses to tenants thereby depriving them of their consumer rights
  • Unlawful discrimination by renting-homes-wales-act-how-will-it-impact-landlords'>landlords who deny tenancies to claimants of housing benefits
  • Exploitation of senior citizens through retirement housing fees
  • Burdensome lease/tenancy clauses imposing severe obligations on tenants

The Competition and Markets Authorities plan to address consumer protection in the private rental market by educating the letting agents about their responsibilities.

Investigation in the house-building sector and developers holding large land banks

The CMA UK is also investigating the large UK house-builders holding huge land banks which is felt is affecting the housing supply on the basis more homes could be built more quickly if land banked land was used.

Effective functioning of the house-building sector is crucial to safeguard the stakeholders' interests. The CMA will study the following areas to ensure healthy growth of the house-building sector:

  • large house-building companies and builders hold land banks, impacting the housing availability in certain areas
  • Failure to complete the adoption of new housing estates, forcing homeowners to bear the cost of maintaining basic amenities
  • Removing barriers to entry for new businesses planning to build homes to improve deliveries of new homes
  • Complex planning rules impact the new home deliveries, causing inconvenience to stakeholders.
  • Ensuring healthy competition between small and large house builders

The Competition and Markets Authority (CMA) will focus on the issues of planning bottlenecks and land banks to guarantee favourable conditions for new home buyers. These multi-pronged approaches by the CMA result from an extensive analysis of the housing sector and stakeholders' complaints.



POPULAR POSTS

Are you content to rent?

Don't forget the smoke alarm!

What helps make a good letting agent?

Making money from short-term lets? Check your lease first!

Insurance: are you covered?

RECENT POSTS

Service Charges in New Build Flats vs Older Converted Properties: What Are the Differences?

Renters' Rights Bill: Why New Eviction Rules Raise Concerns for Landlords and Why Landlords Must Be Prepared

Build to Rent: The Key to Solving the UK Housing Crisis in 2026 and Beyond

Renters’ Rights Act 2025: what’s really changing and what landlords need to do before May 2026

Why Standing Orders Don't Really Work for Service Charges


Blogs on similar property topics

ASSET MANAGEMENT
Industry Updates: Enhancing The Conveyancing Process
The UK property industry is currently grappling with two major concerns:The home buying and selling process encounters several roadblocks that slow down its speed and efficiency.The ongoing energy crisis.This article focuses specifically on the issues with the house buying process, which, despite relying on valuable resources such as searches, still faces timing and content-related challenges.

Read More

ASSET MANAGEMENT
Leasehold Reforms Face Legal Test as Freeholders Push Back
A group of major freeholders, including two large charities and several wealthy landowning estates, has launched a judicial review at the High Court. They are challenging parts of the Leasehold and Freehold Reform Act 2024, arguing that the new law infringes on their rights under the European Convention on Human Rights.The challenge began this week and is expected to last several days. Freeholders argue that the law, which aims to simplify and...

Read More

ASSET MANAGEMENT
How to Verify Your Identity for Companies House: A Complete Guide for UK Businesses
In the digital age, establishing trust and compliance is more important than ever for businesses. Digital government has now hit Companies House who now require Directors to verify their identity with Companies House, the official register of companies in the United Kingdom. This verification process helps prevent fraud, ensure transparency, and maintain the integrity of the UK business environment. So, if you are a Director, whether you're st...

Read More

Meet our Expert Property Commentators

Mary-Anne Bowring FTPI FRICS FARLA FCABE Founder/Head of Asset Management

Strategic partnerships, holistic delivery/ opportunities, growth, value engineering, thought leadership

Ian Barber MD BTR Mobilisation & Leasing

Runs HQ & site lease-up teams. Drives rent pricing, mobilisation, marketing, happy residents!

Jon Curtis MRICS Head of Building Engineering

Chartered Building Surveyor. Lectures on EWS1 & building safety. Runs CapEx programmes.

Kate Robinson MTPI MD Blocks/FM Management (London Region)

Master plan setup, ops and staffing and resident engagement. ISO45001 champion.

Lee Harle Partner Ringley Law

Plot conveyancing. Debt litigation. Group Company Secretary.

Natalie Birmingham Helpdesk Support Manager

Trainer & Helpdesk Manager: people, systems,contractors. ISO45001 supply chain accreditation.

Chris Georgalis MRICS Head of Commercial Valuation

Chartered Valuer. Rental valuations: retail, leisure. IRR modelling and valuations for secured lending. Compulsory purchase & rent reviews

Nichola Pughe MRICS Head of Residential Valuation

Chartered Valuer. Rental development & mixed use valuations, IRR modelling. Leasehold enfranchisement specialist


Insights, articles & blogs
INDEX

PROPERTY
BLOGS

LANDLORD
BLOGS

PROPERTY
ARTICLES

E-BOOKS

inshights shared - link to planetrent blogs

Landlord blog
Read landlord blog
inshights shared - link to ringley blogs

Property blogs
Read property blogs
inshights shared - link to ringley articles

Property articles
Read property articles
inshights shared - link to ringley ebooks

E-books
Read E-books

Our Offices

link to ringley social media facebook link to ringley social media instagram link to ringley social media linkedin link to ringley social media x-twitter
  • West End
  • 91 Wimpole Street
  • London
  • W1G 0EF
  • T: 0207 267 2900
  • Ops Centre
  • Ringley House
  • 1 Castle Road
  • London
  • NW1 8PR
  • T: 0207 267 2900
  • HQ & Visitors
  • Ringley House
  • 47 Rochester Road
  • London
  • NW1 9JL
  • Manchester
  • 11 Swan Street
  • Northern Quarter
  • Manchester
  • M4 5JJ
  • T: 0330 174 7777
  • Cardiff
  • 122 West Bute Street
  • Cardiff Bay
  • Cardiff
  • CF10 5LJ
  • T: 0330 174 7747
link to ifsm website link to tpos website link to rics website link to ukgbc website link to governmanet security industry authority website link to alep website
  • What we do
  • Asset Management
  • Block Management
  • Facilities Management
  • Property Law
  • Surveying / Valuation
  • Building Engineering
  • Financial Services
  • Managing Agents
  • Block Management Locations
  • Co-working
  • Renting & Letting
  • Right to Manage
  • Contractor Management
  • Space to Work
  • Fees and Client Money Protections
  • Complaints Procedure
  • Ringley Group
  • About us
  • CSR / ESG
  • BusyLiving
  • PlanetRent
  • Talk to us
  • Careers
  • Ask a Question
  • Insights
  • Articles
  • Blogs
  • Subscribe
  • BTR & PRS Buildings

Emergency Lines

0207 428 2056

0207 267 2900

solutions@ringley.co.uk

Report an incident

read more link

All content © copyright 2026. Ringley Limited. All Rights reserved. Ringley Limited, incorporated and registered in England and Wales.

Registered office: Ringley House, 1 Castle Road, London, NW1 8PR. Company No. 12416807

Terms of use | Privacy Policy | Modern slavery act | Health and Safety Policy | Anti Bribery and Corruption | COVID-19 risk assessment

Ringley Staff Dashboard