link to ringley website
  • Home
  • About Us
    About us & leadership Awards Savings for Clients Case Studies Green Management Strategies Market Overview Leasehold Reform Campaign Money Back Guarantee
  • Our Services
    • Asset Management
      • UK Asset Management
      • Project Monitoring
      • ESG Consultancy & Implementation
      • PropTech & Living Sectors Platform
      • BTR Leasing & Marketing
      • BTR Mystery Shopping
      • UK BTR Operators
      • UK Build to Rent
      • UK Later Living
      • UK Co-Living
      • UK Student Accommodation
      • UK Single Family Housing
    • Block Management
      • Overview - London
      • Overview - Wales & West
      • Overview - Southwest
      • Right to Manage
      • Freehold Management
      • Resident Management
      • Estates of Houses
      • Ground Rent Collection
      • How to change agent?
      • Block Management Services
      • Can't afford an agent?
      • Legal & Tribunals
      • Top 10 Tips
      • Report an incident
    • Commercial Management
    • Law
      • Overview
      • Meet The Team
      • Recommendations
      • Right to Manage
      • Lease Extensions
      • Freehold Purchase
      • Absentee Freeholder
      • Court Appointed Manager
      • Conveyancing - Wales
      • Conveyancing - England
      • Service Charge/Rent Arrears Recovery
      • Company Secretary
    • Property Valuations
      • Overview
      • Loan Security
      • Company Accounts
      • Lease Extensions
      • Freehold Purchase
      • Rent Reviews
      • Ground Rent Investment
      • Development Valuations
      • Expert Witness & Litigation
      • Tax, Trusts & Accounts Valuations
      • Trading Business
      • Compulsory Purchase
      • Residential Valuations
    • Engineering
      • Overview
      • EWS1 Consultancy
      • Asbestos
      • Contract Administration
      • Fire Assesment
      • Homebuyer Survey
      • Building Survey
      • Schedules
      • Party Wall Matters
      • Principle Designer
      • Disability Access Audits
      • Small Building Works
      • Fire Door Inspection
      • Insurance Valuations
    • Property Accounting
      • Finance
      • Quote For Service Charge Accounts?
      • Property Accounting Law
      • Accounting Updates
      • To Audit or Not?
    • Plant & Facilities Management
      • Plant & Facilities Management
      • Fire Door Inspection APP
      • Fire Safety Update
    • Site Staffing Solutions
      • Ringley Integrated Site Staff Solutions
    • Leasehold Guidance
      • Overview
      • Right to Manage
      • Purchasing The Freehold
      • Court Appointed Manager
      • Absentee Freeholder
  • Insights
    Asset Management Articles Block Management Blogs BTR Rental Market Blogs Customer Insights FAQ - Ask Our Experts Insurance Calculator
  • Get In Touch
  • Work with us
  • portal login
CMA's multi-faceted investigation into the UK housing sector

Written by: Mary-Anne Bowring 28/09/2023
  476       0
Responsive image

CMA's multi-faceted investigation into UK housing sector

UK Housing Sector

The Competition and Markets Authority (CMA) has a crucial role from the consumers' perspective. The CMA is the UK government's important department ensuring that housing and other sectors work in consumers' favour by dealing with unfair behaviour. However, most people are unaware of the activities of the UK Competition and Markets Authority because of its low-profile presence.

What does the UK Competition and Markets Authority do?

Knowing about the role of the UK's watchdogs is necessary before understanding the steps CMA implements to protect the stakeholders in the housing sector. The Competition and Markets Authority is a non-ministerial body ensuring a strong economy through healthy competition that will not harm consumer interests. The CMA in the UK covers these activities:

  • Investigation of Competition Act 1998 breaches
  • Conducting Phase 1 and Phase 2 investigations into mergers
  • Preventing cartel activities by initiating criminal proceedings
  • Protecting consumer interests by enforcing relevant legislation

Many people do not know what the Competition and Markets Authority is, as the CMA does not attract media attention or appear in many news headlines. Most activities of the CMA involve the business sector. In the UK the CMA is a strong organisation with extensive powers to levy hefty fines and halt big business deals and mergers.

What is the scope of the Competition and Markets Authority's investigation into housing market concerns?

The Competition and Markets Authority announced plans to study the private rental and house-building sectors in February 2023. The study determines the prevalence of consumer protection violations and discriminatory practices against certain types of tenants. The private rental sector dominates the UK's house-building market, contributing up to 80 percent of house completions as per the 2021-22 data.

Zero deposit scheme complaints investigation

The Competition and Markets Authority has received complaints about zero deposit schemes that allow tenants to begin their tenancy without paying large sums of deposits (5 weeks rent) without being aware of liabilities. Several renting-homes-wales-act-how-will-it-impact-landlords'>landlords refuse the tenants their consumer right to an assured tenancy by giving them only a license to occupy the property.

CMA investigation into the rental market

The Competition and Markets Authority (CMA) shared the scope of its investigation into the functioning of the UK's rental market. The CMA will focus on several areas after seeking feedback following receipt of complaints from the stakeholders in the private rental sector. The areas of investigation are:

  • Tenant awareness of their obligations when choosing zero-deposit schemes
  • renting-homes-wales-act-how-will-it-impact-landlords'>Landlords who provide sham licenses to tenants thereby depriving them of their consumer rights
  • Unlawful discrimination by renting-homes-wales-act-how-will-it-impact-landlords'>landlords who deny tenancies to claimants of housing benefits
  • Exploitation of senior citizens through retirement housing fees
  • Burdensome lease/tenancy clauses imposing severe obligations on tenants

The Competition and Markets Authorities plan to address consumer protection in the private rental market by educating the letting agents about their responsibilities.

Investigation in the house-building sector and developers holding large land banks

The CMA UK is also investigating the large UK house-builders holding huge land banks which is felt is affecting the housing supply on the basis more homes could be built more quickly if land banked land was used.

Effective functioning of the house-building sector is crucial to safeguard the stakeholders' interests. The CMA will study the following areas to ensure healthy growth of the house-building sector:

  • large house-building companies and builders hold land banks, impacting the housing availability in certain areas
  • Failure to complete the adoption of new housing estates, forcing homeowners to bear the cost of maintaining basic amenities
  • Removing barriers to entry for new businesses planning to build homes to improve deliveries of new homes
  • Complex planning rules impact the new home deliveries, causing inconvenience to stakeholders.
  • Ensuring healthy competition between small and large house builders

The Competition and Markets Authority (CMA) will focus on the issues of planning bottlenecks and land banks to guarantee favourable conditions for new home buyers. These multi-pronged approaches by the CMA result from an extensive analysis of the housing sector and stakeholders' complaints.



property law property litigation real estate law commercial property law conveyancing law residential property law property legal advice land law UK freehold law property right law property contracts
POPULAR POSTS

Don't forget the smoke alarm!

Are you content to rent?

Solar panels on flats - what you need to know

Ground Rent: Fines for Landlords Who Charge Ground Rent

Landlords beware - Don't believe everything you read!

RECENT POSTS

Why General Accounting Software Falls Short for Leasehold Block Management — And Why ServiceChargeSorted Was Built to Solve the Problem

If you're interested in UK property service charges, leasehold costs, estate management fees, and commonhold reform, there aren't many influencers who focus

Understanding Income and Expenditure Accounts for RTM and Management Company Directors

Why Service Charge Arrears Don't Stop Surpluses in the Accounts—and How That Can Quietly Drain a Block of Cash

Why Sage Isn't Enough for RTM and RMC Directors – And Why ServiceChargeSorted.co.uk Was Created


Blogs on similar property topics

ASSET MANAGEMENT
Renters' Rights Bill: Why New Eviction Rules Raise Concerns for Landlords and Why Landlords Must Be Prepared
The Renters’ Rights Bill is moving closer to becoming law, introducing significant changes to eviction rules, particularly for cases involving rent arrears. The proposed increase in the eviction threshold from two months to three, along with a mandatory four-week notice period, raises concerns about its potential impact on landlords and the wider housing sector. The bigger question is are these reforms the government transferring the burden o...

Read More

ASSET MANAGEMENT
The New Homes Ombudsman Service (NHOS): Addressing The Housing Concerns
The New Homes Ombudsman Service (NHOS) is a dedicated entity that assists customers in addressing unresolved problems with their newly constructed homes. Its primary purpose is to resolve disputes and make determinations on complaints filed by buyers against developers.

Read More

ASSET MANAGEMENT
Court of Appeal explicitly draws up the scope of RTM company's enforcement powers
The Upper Tribunal had agreed with the First Tier Tribunal's stance that RTM meant Right to Manage and therefore didn't have the authority to seek a lease breach determination under Section 168 of the CLRA or Commonhold and Leasehold Reform Act 2002. The RTM Company appealed. The summer 2023 Court of Appeal verdict, overturned the previous decisions and disagreed with the Upper Tribunal's view, and ruled in favour of the Right To Manage company.

Read More

Meet our Expert Property Commentators

Mary-Anne Bowring FTPI FRICS FARLA FCABE Founder/Head of Asset Management

Strategic partnerships, holistic delivery/ opportunities, growth, value engineering, thought leadership

Ian Barber MD BTR Mobilisation & Leasing

Runs HQ & site lease-up teams. Drives rent pricing, mobilisation, marketing, happy residents!

Jon Curtis MRICS Head of Building Engineering

Chartered Building Surveyor. Lectures on EWS1 & building safety. Runs CapEx programmes.

Kate Robinson MTPI MD Blocks/FM Management (London Region)

Master plan setup, ops and staffing and resident engagement. ISO45001 champion.

Lee Harle Partner Ringley Law

Plot conveyancing. Debt litigation. Group Company Secretary.

Natalie Birmingham Helpdesk Support Manager

Trainer & Helpdesk Manager: people, systems,contractors. ISO45001 supply chain accreditation.

Chris Georgalis MRICS Head of Commercial Valuation

Chartered Valuer. Rental valuations: retail, leisure. IRR modelling and valuations for secured lending. Compulsory purchase & rent reviews

Nichola Pughe MRICS Head of Residential Valuation

Chartered Valuer. Rental development & mixed use valuations, IRR modelling. Leasehold enfranchisement specialist


Insights, articles & blogs
INDEX

PROPERTY
BLOGS

LANDLORD
BLOGS

PROPERTY
ARTICLES

E-BOOKS

inshights shared - link to planetrent blogs

Landlord blog
Read landlord blog
inshights shared - link to ringley blogs

Property blogs
Read property blogs
inshights shared - link to ringley articles

Property articles
Read property articles
inshights shared - link to ringley ebooks

E-books
Read E-books

Our Offices

link to ringley social media facebook link to ringley social media instagram link to ringley social media linkedin link to ringley social media x-twitter
  • West End
  • 91 Wimpole Street
  • London
  • W1G 0EF
  • T: 0207 267 2900
  • Ops Centre
  • Ringley House
  • 1 Castle Road
  • London
  • NW1 8PR
  • T: 0207 267 2900
  • HQ & Visitors
  • Ringley House
  • 47 Rochester Road
  • London
  • NW1 9JL
  • Manchester
  • Suite G.03
  • One Silk Street
  • Manchester
  • M4 6LZ
  • T: 0330 174 7777
  • Cardiff
  • 122 West Bute Street
  • Cardiff Bay
  • Cardiff
  • CF10 5LJ
  • T: 0330 174 7747
link to ifsm website link to tpos website link to rics website link to ukgbc website link to governmanet security industry authority website link to alep website
  • What we do
  • Asset Management
  • Block Management
  • Facilities Management
  • Property Law
  • Surveying / Valuation
  • Building Engineering
  • Financial Services
  • Managing Agents
  • Block Management Locations
  • Co-working
  • Renting & Letting
  • Right to Manage
  • Contractor Management
  • Space to Work
  • Fees and Client Money Protections
  • Complaints Procedure
  • Ringley Group
  • About us
  • CSR / ESG
  • BusyLiving
  • PlanetRent
  • Talk to us
  • Careers
  • Ask a Question
  • Insights
  • Articles
  • Blogs
  • Subscribe
  • BTR & PRS Buildings

Emergency Lines

0207 428 2056

0207 267 2900

solutions@ringley.co.uk

Report an incident

read more link

All content © copyright 2026. Ringley Limited. All Rights reserved. Ringley Limited, incorporated and registered in England and Wales.

Registered office: Ringley House, 1 Castle Road, London, NW1 8PR. Company No. 12416807

Terms of use | Privacy Policy | Modern slavery act | Health and Safety Policy | Anti Bribery and Corruption | COVID-19 risk assessment

VAT# 696 852176

Ringley Staff Dashboard