Block Management Westminster

Westminster 's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

Learn more arrow

Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

Learn more arrow

Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"The relationship manager for my block at GMV, provided invaluable assistance in clarifying the recent service charge bills and correspondence. The documents were presented in a format that was difficult to comprehend, leaving ambiguity regarding the demands and deductions made by DD. Susi went above and beyond to understand the issue, ensuring that the information she conveyed was both accurate and clear. Her professionalism and exceptional interpersonal skills were evident throughout our interactions, and I highly commend her for her outstanding service."

Rose 44 days ago

"We didn't have the best starts with Ringley, as we got a little forgotten about when our previous property manager left abruptly. However, since our property manager has taken over, the experience has been excellent. She’s efficient, knowledgeable, and proactive, turning things around completely. I would highly recommend her!"

Maria MR 200 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about Westminster

Best places to eat out in Westminster

History of Westminster

Most prestigious roads in Westminster

Things to do in Westminster

Cultural Scene of Westminster

History of Westminster

Westminster, located in the heart of London, has a rich and influential history dating back to Roman times, when it was part of the settlement of Londinium. However, it began to truly rise to prominence in the medieval period. The area is best known for the construction of Westminster Abbey in 1065, a key site for English coronations and royal ceremonies. The name "Westminster" itself is derived from its location on the western side of the River Thames, where the Abbey was built, marking the area as a center of religious and political power.The Palace of Westminster, which became the seat of the English Parliament, further established Westminster as the political heart of the nation. Built in the 11th century, Westminster Hall, part of the Palace of Westminster, has hosted numerous pivotal events in British history, including the trial of King Charles I and important parliamentary debates. By the 16th century, Westminster was firmly entrenched as a central hub of governance, especially after the English monarchy moved its residence away from the area.

Westminster continued to develop through the centuries, with significant milestones like the construction of the Houses of Parliament and the Big Ben clock tower in the 19th century. These iconic landmarks solidified Westminster’s place as a symbol of British democracy and government. The House of Commons and House of Lords continue to meet in the Palace of Westminster, making it the seat of British political life.Today, Westminster remains home to several major landmarks, including Buckingham Palace, Westminster Abbey, and the Houses of Parliament, continuing its legacy as the heart of British politics and history. It is a symbol of governance, heritage, and the nation’s democratic traditions, drawing millions of visitors from around the world each year.

 

 

Visit our main Pages
Ringley Group 
Block management 
Asset Management 
Leasehold Guidance
Ringley Law

Most prestigious roads in Westminster

Westminster is one of the London's most iconic and prestigious areas. Known for its political and historical significance, grand architecture, and proximity to landmarks like Buckingham Palace and the Houses of Parliament, Westminster offers an unrivalled blend of heritage, luxury, and convenience. Here are some of the most prestigious roads and areas in Westminster:

  • Millbank – Running along the River Thames, Millbank is lined with elegant riverside apartments and historic buildings, offering scenic views and easy access to cultural institutions like Tate Britain.
  • Queen Anne’s Gate – A quiet, exclusive street with Georgian townhouses, close to St. James’s Park and Westminster Abbey, ideal for those seeking classic London elegance.
  • St. John’s Wood Terrace – Though bordering Westminster, this leafy and affluent area offers grand period homes and a village-like atmosphere near central amenities.
  • Great Smith Street – Nestled between Westminster Abbey and Victoria Street, this road offers refined living with access to shops, restaurants, and major transport hubs.

 

Westminster’s prestigious roads combine historic grandeur, cultural richness, and prime location. Offering some of London’s finest homes and world-class amenities, Westminster remains a top choice for diplomats, professionals, and those seeking luxury living in the heart of the capital.

Best places to eat out in Westminster

Westminster is home to a wide range of dining options, from fine dining restaurants to casual cafés, catering to every taste. Whether you’re in the mood for Michelin-starred elegance, international flavours, or classic British pub fare, Westminster has something to offer. Here are some of the best places to eat in Westminster:

  • The Cinnamon Club in Westminster – An upscale Indian restaurant housed in a former library, offering a contemporary twist on traditional Indian dishes in a refined, elegant setting.
  • St. Stephen’s Tavern in Westminster – A classic British pub located opposite the Houses of Parliament, serving traditional pub fare with historic charm and iconic views.
  • The Ledbury in Westminster – A renowned Michelin-starred restaurant offering contemporary European cuisine crafted with seasonal ingredients and exceptional precision.
  • The Clink Restaurant in Westminster – Located within HMP Brixton, this unique dining experience supports prisoner rehabilitation through fine dining and professional training.
  • Dalloway Terrace in Westminster – A stylish all-day restaurant serving modern British cuisine in a beautiful, floral-covered terrace, perfect for brunch or dinner with atmosphere.
  • The Wolseley in Westminster – An elegant café-restaurant known for its grand Art Deco interiors and classic European dishes, including schnitzels, oysters, and afternoon tea.
  • Wahaca in Westminster – A vibrant Mexican restaurant offering a wide selection of tacos, burritos, and margaritas in a casual, colourful setting inspired by Mexican street food.
  • The House of Commons Terrace in Westminster – Offering a rare opportunity to dine in a historic setting with views over the Thames, this exclusive venue blends tradition with fine British cuisine.
  • The Ritz Restaurant in Westminster – A truly luxurious experience, serving traditional British cuisine in one of the world’s most iconic hotels, with white-glove service and opulent décor.
  • The French Table in Westminster – A cosy and intimate French bistro delivering authentic French flavours with a modern twist, perfect for a romantic evening or a special occasion.

 

Westminster offers a diverse and distinguished dining scene, from Michelin-starred restaurants and historic pubs to international gems and hidden local favourites. Whether you’re looking for grandeur or casual charm, there’s something for every palate in the heart of London.

 

 

Visit our main Pages
Ringley Group 
Block management 
Asset Management 
Leasehold Guidance
Ringley Law

 

Things to do in Westminster

Westminster is one of London’s most iconic and historic areas, offering a rich blend of royal landmarks, cultural institutions, and picturesque green spaces. Whether you're a history enthusiast, art lover, or simply exploring the capital, Westminster has something for everyone.

Here are some top things to do in Westminster:

  • Houses of Parliament in Westminster: Visit this world-famous political hub and take a guided tour through its historic chambers, including the House of Commons and House of Lords.

  • Big Ben in Westminster: Admire London’s most iconic clock tower, officially known as the Elizabeth Tower, and enjoy panoramic views from Westminster Bridge.

  • Westminster Abbey in Westminster: Explore this UNESCO World Heritage Site, a masterpiece of Gothic architecture and the site of royal coronations, weddings, and burials.

  • St James’s Park in Westminster: Relax in one of London’s most elegant parks, with a central lake, resident pelicans, and views of Buckingham Palace and the London Eye.

  • Buckingham Palace in Westminster: Witness the Changing of the Guard and admire the royal residence’s grand façade—guided tours are available during select times of the year.

  • Tate Britain in Westminster: Browse a remarkable collection of British art from the 1500s to modern times, including works by Turner, Hockney, and Blake.

  • The Churchill War Rooms in Westminster: Step into the secret underground bunker where Churchill led Britain through WWII and explore his fascinating life and leadership.

  • The Cenotaph in Westminster: Visit this solemn war memorial on Whitehall, dedicated to British and Commonwealth soldiers who lost their lives in conflict.

  • The National Gallery near Westminster: Discover masterpieces by Van Gogh, Rembrandt, Da Vinci, and many more in one of the world’s premier art museums.

  • 10 Downing Street (View from Gates) in Westminster: Take a glimpse at the UK Prime Minister’s official residence from behind the iconic black gates on Whitehall.

  • Horse Guards Parade in Westminster: Watch the ceremonial changing of the King’s Life Guard in this historic military courtyard.

  • Victoria Tower Gardens in Westminster: A quiet riverside park offering views of the Thames and the majestic Victoria Tower—perfect for a relaxing break.

  • The Supreme Court of the United Kingdom in Westminster: Explore the country’s highest court and its beautiful interiors, often open to the public.

  • The Houses of Parliament Tour in Westminster: Gain deeper insight into Britain’s democratic system through a guided tour of the historic legislative chambers.

  • Westminster Bridge in Westminster: Stroll across the bridge for iconic views of Big Ben, the London Eye, and the River Thames.

Westminster offers an abundance of activities, from exploring historical landmarks and royal residences to enjoying cultural institutions and beautiful parks, making it a top destination for both locals and tourists alike.

 

 

Visit our main Pages
Ringley Group 
Block management 
Asset Management 
Leasehold Guidance
Ringley Law

Cultural Scene of Westminster

Westminster, at the heart of London, is steeped in iconic culture and national heritage. From Westminster Abbey to the Palace of Westminster, Westminster is synonymous with British history, governance, and architecture. Tourists and locals alike flock to Westminster for its landmarks, monuments, and cultural institutions that define the city's identity.

Culture in Westminster extends beyond politics and history. The National Gallery, Tate Britain, and Westminster Cathedral contribute to a rich artistic and spiritual landscape. Westminster’s museums, galleries, and performance spaces offer a diverse array of exhibitions, concerts, and public events, all within walking distance across central Westminster.

Westminster’s cultural life is also seen in its green spaces, like St James’s Park, which hosts seasonal events, and in community centres that serve Westminster’s diverse population. From royal ceremonies to grassroots festivals, Westminster offers a cultural scene that blends tradition with a cosmopolitan, modern spirit—all uniquely rooted in Westminster.

 

 

 

Visit our main Pages
Ringley Group 
Block management 
Asset Management 
Leasehold Guidance
Ringley Law