Block Management Osterley

Osterley's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

Learn more arrow

Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

Learn more arrow

Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"I’m soon to move in to my 1 bedroom apartment and just wanted to give a shoutout to the team. From a walk-in viewing to securing my 1 bed, she’s been nothing short of amazing. She’s gone above and beyond to help me through every step of the process and has been on hand to help day or night. I couldn’t have asked for a better experience and every step of the journey has been smooth and easy. Thanks again"

Caitlin Bloodworth 128 days ago

"The lettings advisor was incredibly helpful and made our move-in process smooth and stress-free. All our questions were answered promptly and clearly. Excellent service!"

Z Moh 144 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Leaders

The key to our success is our people

Kate Robinson
Head of Block Management
London & SE
Richard Read
Head of Block Management
Wales & West
Andrew Selwyn
Managing Director
South West
Nick Pratt
National Head of Site Staff
Block Management

Richard

Cardiff Office

Head of Block Management - Wales & West

Kate

London Office

Head of Block Management - London & SE

Nick

London Office

Block Management - National Head of Site Staff


Everything you need to know about Osterley

Best places to eat out in Osterley

History of Osterley

Most prestigious roads in Osterley

Things to do in Osterley:

Cultural scenes in Osterley:

History of Osterley

Osterley’s history dates back to Roman times, with evidence of early settlements in the area. By the medieval period, Osterley was a rural village within the parish of Isleworth. The land that now makes up Osterley was once home to Osterley Manor, a large estate owned by the wealthy Jersey family. The estate has been around since the 16th century and became famous for its beautiful house and expansive grounds.

In the 18th century, the estate was transformed by the Child family, with Sir Francis Child commissioning the creation of Osterley House. The house, which was later remodeled by architect Robert Adam, is an exemplary example of neoclassical architecture. During the Industrial Revolution, Osterley grew into a suburban district, with the development of railway access aiding in the expansion of the area. Today, Osterley is a blend of history and modern development, with notable landmarks like Osterley Park and House continuing to draw attention from visitors and residents alike.

Visit our main Pages
Ringley Group 
Block management 
Asset Management 
Leasehold Guidance
Ringley Law

 

Most prestigious roads in Osterley
  1. Osterley Park Road – A prestigious road lined with grand homes and close to the scenic Osterley Park, offering a desirable location for affluent residents.
  2. Syon Lane – Known for its large houses and quiet, residential atmosphere, Syon Lane is one of Osterley’s most sought-after addresses.
  3. The Green – This road features elegant homes and a lovely, peaceful atmosphere, offering proximity to Osterley Park and local amenities.
  4. Wood Lane – A desirable location with a mix of large detached properties, Wood Lane offers convenience and green space, making it one of the more prestigious streets in Osterley.
  5. Gillette Corner – Gillette Corner, with its upscale homes, is a prime area in Osterley that is well-regarded for its proximity to public transport and local shops.
  6. Spring Grove Road – Featuring beautiful period properties and a central location, Spring Grove Road is a highly sought-after area in Osterley.
  7. Twickenham Road – A prestigious road with attractive homes and excellent connections to the surrounding areas, making it one of Osterley’s prime residential streets.
  8. St. Mary’s Road – This road boasts well-maintained homes in a family-friendly environment, close to schools, parks, and public transport links.
  9. Southfield Road – Known for its spacious houses and leafy surroundings, Southfield Road offers a desirable setting within walking distance of Osterley Park.
  10. Thornbury Road – One of Osterley’s more prestigious addresses, featuring charming properties with access to local amenities and public transport.
Best places to eat out in Osterley
  1. Traditional British Pub Food – Enjoy classic British pub fare like bangers and mash, shepherd’s pie, or fish and chips at one of Osterley’s local pubs.
  2. Indian Cuisine – Osterley has several Indian restaurants offering delicious curries, biryanis, and traditional dishes like chicken tikka masala and lamb rogan josh.
  3. Italian Pizza and Pasta – Indulge in freshly made pizzas and pasta dishes, including traditional Margherita pizzas or hearty spaghetti bolognese, at Osterley’s Italian eateries.
  4. Turkish Meze and Kebabs – Taste Turkish delights like mezze platters, falafel, hummus, and lamb kebabs, served in the area’s popular Middle Eastern restaurants.
  5. Gourmet Burgers – Try a gourmet burger made with high-quality beef or chicken, paired with crispy fries, available at local burger joints.
  6. Afternoon Tea – Treat yourself to a traditional afternoon tea with scones, clotted cream, finger sandwiches, and a selection of teas in a charming local café.
  7. Vegetarian and Vegan Dishes – Osterley has a variety of plant-based options such as veggie burgers, vegan curries, and salads at local eateries catering to dietary preferences.
  8. French Pastries and Desserts – Savor freshly baked French pastries like croissants, pain au chocolat, and eclairs from the local bakeries for a light snack or dessert.
  9. Chinese Cuisine – Enjoy Chinese classics like sweet and sour chicken, crispy duck, and dumplings, available at Osterley’s local Chinese restaurants.
  10. Artisanal Cakes and Sweets – Indulge in homemade cakes, cookies, and pastries from Osterley’s independent bakeries and cafés, perfect for an afternoon treat.
Things to do in Osterley:
  1. Visit Osterley Park and House – Spend a day exploring Osterley Park, with its stunning gardens, woodlands, and neoclassical Osterley House, now managed by the National Trust.
  2. Stroll Around Osterley Gardens – Take a walk through the beautifully landscaped gardens of Osterley House, with serene lakes, walled gardens, and ancient trees.
  3. Osterley Park Nature Reserve – Explore the surrounding nature reserve for peaceful walks and to experience local wildlife in the area’s natural habitats.
  4. Picnic in Osterley Park – Pack a picnic and relax in the expansive grounds of Osterley Park, a perfect spot for enjoying a sunny day outdoors.
  5. Visit the Osterley Lock and Grand Union Canal – Take a walk along the Grand Union Canal and visit Osterley Lock, a peaceful area with picturesque views and opportunities for birdwatching.
  6. Explore Local Shops – Discover a range of local shops, from small boutiques to larger stores, in Osterley’s shopping areas offering everything from fashion to home goods.
  7. Attend Events at Osterley Park – Join in on seasonal events hosted at Osterley Park, including outdoor concerts, garden tours, and historical talks.
  8. Explore the Local Pubs – Enjoy a drink at one of Osterley’s cozy, traditional pubs that offer classic British pub food and a relaxed atmosphere.
  9. Go Cycling Around Osterley – Bring or rent a bike and cycle through Osterley Park and surrounding green spaces, enjoying the beauty of the area’s outdoors.
  10. Visit the Osterley Golf Club – Play a round of golf at the nearby Osterley Golf Club, offering a scenic and peaceful location for golfers of all levels.

Visit our main Pages
Ringley Group 
Block management 
Asset Management 
Leasehold Guidance
Ringley Law

Cultural scenes in Osterley:
  1. Osterley Park’s Historic Significance – Osterley Park is a hub of cultural heritage, with its 18th-century mansion and gardens reflecting the country estate life of the Child family and the importance of historical preservation.
  2. Art Exhibitions at Osterley House – Visit Osterley House to experience curated art exhibitions that celebrate the estate’s rich history and feature works from local and national artists.
  3. Live Events at Osterley Park – Attend seasonal cultural events, including live music performances, Shakespearean theatre productions, and historical reenactments set in the park’s beautiful grounds.
  4. Cultural Food Events – Participate in food festivals and events that celebrate the diversity of Osterley’s community, offering opportunities to sample international cuisines.
  5. Public Art Installations – Explore public art installations around Osterley and in nearby areas, highlighting local artists and their creative expressions in urban spaces.
  6. Local Theatre and Performances – Enjoy performances at local theatres or community centers showcasing plays, musicals, and performances by local talent.
  7. Historical Walking Tours – Take part in cultural walking tours that highlight Osterley’s history, architecture, and green spaces, offering insights into the local heritage.
  8. Cultural Festivals in Osterley – Participate in annual cultural festivals celebrating the community’s diverse backgrounds, with live performances, food stalls, and family-friendly activities.
  9. Workshops and Classes – Engage in creative workshops at local community centers, including pottery, painting, and dance classes that reflect the area’s cultural vibrancy.
  10. Historical Talks at Osterley House – Attend talks and lectures hosted at Osterley House, where experts discuss the history of the estate, the Child family legacy, and the evolution of the area.

Visit our main Pages
Ringley Group 
Block management 
Asset Management 
Leasehold Guidance
Ringley Law