Block Management Osterley

Osterley's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"I'd like to say a huge thank you to our Estates Manager, despite having a number of issues to manage across our large site, when I asked about a particular issue in our block (a lift that was out of order) her response was both understanding of the situation, 100% professional and handled with her usual good grace. Oh yes, and effective (even if the lift company seemed to be less so) as the lift is now back in action. This is only one thing that I'd like to say thank you for - and I do want to say a huge thank you!"

Rachel Lewis 93 days ago

"Five Stars"

Joe Walton 111 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about Osterley

Best places to eat out in Osterley

History of Osterley

Most prestigious roads in Osterley

Things to do in Osterley:

Cultural scenes in Osterley:

History of Osterley

Osterley, located in the London Borough of Hounslow, has long been regarded as one of the more desirable residential areas in West London. With its proximity to the sprawling Osterley Park and the River Thames, Osterley has historically attracted those seeking a peaceful suburban lifestyle while remaining close to the heart of the city. Over time, this attractive location has spurred investment in real estate, with a growing demand for both family homes and modern apartment blocks. As new residential developments continue to emerge, the importance of block management services in Osterley has grown to ensure the upkeep of these properties and the quality of living for residents.

In recent years, Osterley has experienced steady urban development, balancing its rural charm with modern conveniences. The real estate market in Osterley has flourished, with both luxury homes and more affordable housing options appealing to a broad spectrum of buyers. As more people move into the area, efficient block management has become crucial in maintaining the area's appeal. With a blend of historical significance, green spaces, and convenient transport links, Osterley has solidified itself as an attractive area for residents and investors alike, with property management playing an essential role in supporting its continued growth.

 

 

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Most prestigious roads in Osterley

Osterley, located in the London Borough of Hounslow, is known for its elegant streets and stately homes. Osterley is steeped in history, with prestigious roads that reflect its timeless appeal. Whether you’re drawn to greenery or grandeur, Osterley offers refined living. Osterley remains one of West London’s hidden gems.

  • Jersey Road is perhaps the most iconic address in Osterley. Lined with grand detached homes and running alongside the historic Osterley Park, this road combines natural beauty with architectural prestige.

  • Thornbury Road offers a selection of spacious period homes and is known for its peaceful atmosphere. Close to Osterley Station and local schools, it is a favourite among professionals and families alike.

  • St Mary’s Crescent features a mix of 1930s and modern homes, many with large gardens and off-street parking. Its leafy surroundings and quiet charm add to its desirability.

  • Bassett Gardens is a well-maintained cul-de-sac known for its attractive semi-detached homes and strong community feel. The road’s proximity to Osterley Park and local amenities enhances its appeal.

  • Wood Lane is a prestigious road offering a variety of elegant properties, some with direct views of parkland. It is ideal for those seeking space, privacy, and a tranquil environment within Osterley.

 

Osterley remains a prime destination for those seeking elegance, space, and greenery in West London. The prestigious roads in Osterley reflect its rich heritage and strong community feel. For those wanting timeless charm and urban convenience, Osterley continues to impress. Osterley is truly special.

 

 

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Best places to eat out in Osterley

Osterley, located in West London, is known for its beautiful park and historic manor house, but it also offers a charming selection of eateries. From cozy cafés to diverse restaurants, Osterley provides plenty of delicious dining options for locals and visitors alike. Here are some of the best places to eat in Osterley:

  • The Greyhound in Osterley – A classic British pub serving traditional pub fare, real ales, and a warm, welcoming atmosphere.

  • Avni Osterley – A popular Indian restaurant offering a wide range of flavorful dishes with authentic spices and fresh ingredients.

  • Poco Loco Osterley – A vibrant Mexican eatery known for its tacos, burritos, and festive cocktails.

  • Baker & Spice Osterley – A delightful café and bakery offering artisan breads, fresh sandwiches, and specialty coffees.

  • Pho Osterley – A Vietnamese restaurant specializing in comforting pho soups, fresh spring rolls, and aromatic dishes.

  • The Wild Goose Bakery & Café in Osterley – A family-friendly spot offering homemade cakes, pastries, and hearty breakfasts.

  • Taste of Tuscany Osterley – Serving authentic Italian cuisine, including wood-fired pizzas and traditional pasta dishes.

  • The Osterley Arms – A charming pub with a great selection of beers and classic British dishes, perfect for casual dining.

  • Rice Bowl Osterley – A casual Asian fusion restaurant offering a variety of rice and noodle dishes with bold flavors.

  • The Olive Tree Café in Osterley – A cozy café known for its Mediterranean-inspired menu, featuring fresh salads, dips, and flatbreads.

  • Sakura Osterley – A Japanese restaurant specializing in sushi, sashimi, and other authentic Japanese delicacies.

  • Café Nero in Osterley – A well-loved coffee chain offering quality coffee, light bites, and comfortable seating for a quick break.

  • Golden Curry in Osterley – A local favorite for Indian curry dishes with a rich, aromatic menu and generous portions.

  • The George in Osterley – A traditional pub combining a friendly atmosphere with hearty meals and seasonal specials.

  • Harlequin in Osterley – An elegant bistro offering British and European dishes with a focus on seasonal produce and modern presentation.

 

Osterley’s food scene offers a delightful mix of casual cafés, international flavors, and classic pubs, making it an inviting area to explore for a satisfying meal at any time of day.

 

 

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Things to do in Osterley:

Osterley, located in West London, offers a charming mix of historical sites, green spaces, and cultural activities for visitors and locals alike. Known for its stunning parkland and rich heritage, Osterley provides plenty of opportunities to explore and enjoy.

Here are some of the top things to do in Osterley:

  • Osterley Park and House in Osterley: Explore this magnificent National Trust estate featuring a grand Georgian mansion and expansive landscaped gardens.

  • Isleworth Riverside Walk in Osterley: Enjoy peaceful riverside strolls along the Thames with scenic views and wildlife spotting.

  • Osterley Cricket Club in Osterley: Watch or join local cricket matches in a friendly and community-focused setting.

  • Syon Park near Osterley: Visit the historic park and gardens with beautiful landscapes and heritage buildings.

  • Lammas Park in Osterley: Relax or exercise in this green space with playgrounds, sports facilities, and walking paths.

  • Osterley Library in Osterley: Participate in community events, book clubs, and educational workshops for all ages.

  • Isleworth Regatta near Osterley: Attend this annual rowing event on the Thames, showcasing exciting competitive races.

  • Osterley Community Centre in Osterley: Engage in a variety of classes, clubs, and cultural events held regularly.

  • Twickenham Stadium Tours near Osterley: Experience behind-the-scenes tours of the iconic rugby stadium just a short trip away.

  • Brentford Football Club Matches near Osterley: Enjoy thrilling football games at the nearby Brentford Community Stadium.

  • Isleworth Farmers’ Market near Osterley: Browse fresh, local produce and artisanal goods at this popular weekly market.

  • Local Cycling Routes in Osterley: Explore scenic bike paths through parks and along the river for all skill levels.

  • Osterley Gardens in Osterley: Wander through manicured gardens perfect for quiet reflection and nature appreciation.

  • Family Nature Trails in Osterley Park: Take part in educational and fun outdoor activities designed for families.

  • Outdoor Fitness Classes in Osterley: Join yoga, Pilates, and boot camps held regularly in local parks and community spaces.

 

Osterley combines natural beauty, history, and community spirit, offering a variety of engaging activities for everyone to enjoy.

 

 

 

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Cultural scenes in Osterley:

Osterley boasts a culturally rich environment shaped by its historic landmarks and diverse community. Osterley Park, a central cultural attraction, hosts exhibitions, concerts, and outdoor events that celebrate local heritage. The cultural life of Osterley is enhanced by community centers offering art workshops and theatre performances throughout the year.

Music flourishes in Osterley with venues supporting a range of genres, from classical to contemporary sounds. Osterley’s music scene includes local choirs, bands, and live music nights that bring the community together. The vibrant musical activities in Osterley contribute to a lively and engaging cultural atmosphere.

Osterley’s literary and historical heritage is celebrated through local libraries and heritage projects that connect people to the area’s past. Osterley frequently hosts storytelling sessions, book clubs, and educational events, enriching the cultural fabric of the community. Osterley remains a place where history and creativity thrive.

 

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