Block Management Osterley

Osterley's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"The lettings advisor is amazing! She's been so helpful from the moment I enquired about an available apartment. She responds promptly and is always kind. I'm a first time renter and she has answered all my stupid questions about the process without making me feel silly. She has dealt with any issues very quickly and has made the whole move so much easier Thank you"

sairah 80 days ago

"Dealing with our Relationship Manager from Ringley has been a great pleasure. Very good with communication and always very helpful."

jamie harley 129 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Leaders

The key to our success is our people

Kate Robinson
Head of Block Management
London & SE
Richard Read
Head of Block Management
Wales & West
Andrew Selwyn
Managing Director
South West
Nick Pratt
National Head of Site Staff
Block Management

Richard

Cardiff Office

Head of Block Management - Wales & West

Kate

London Office

Head of Block Management - London & SE

Nick

London Office

Block Management - National Head of Site Staff


Everything you need to know about Osterley

Best places to eat out in Osterley

History of Osterley

Most prestigious roads in Osterley

Things to do in Osterley:

Cultural scenes in Osterley:

History of Osterley

Osterley’s history dates back to Roman times, with evidence of early settlements in the area. By the medieval period, Osterley was a rural village within the parish of Isleworth. The land that now makes up Osterley was once home to Osterley Manor, a large estate owned by the wealthy Jersey family. The estate has been around since the 16th century and became famous for its beautiful house and expansive grounds.

In the 18th century, the estate was transformed by the Child family, with Sir Francis Child commissioning the creation of Osterley House. The house, which was later remodeled by architect Robert Adam, is an exemplary example of neoclassical architecture. During the Industrial Revolution, Osterley grew into a suburban district, with the development of railway access aiding in the expansion of the area. Today, Osterley is a blend of history and modern development, with notable landmarks like Osterley Park and House continuing to draw attention from visitors and residents alike.

 

 

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Most prestigious roads in Osterley

Osterley, located in West London, is known for its elegant streets, leafy surroundings, and proximity to the historic Osterley Park. The area features several prestigious roads that attract affluent residents and offer a high quality of life.

  1. Osterley Park Road – A prestigious road lined with grand homes and close to the scenic Osterley Park, offering a desirable location for affluent residents.

  2. Syon Lane – Known for its large houses and quiet, residential atmosphere, Syon Lane is one of Osterley’s most sought-after addresses.

  3. The Green – This road features elegant homes and a lovely, peaceful atmosphere, offering proximity to Osterley Park and local amenities.

  4. Wood Lane – A desirable location with a mix of large detached properties, Wood Lane offers convenience and green space, making it one of the more prestigious streets in Osterley.

  5. Gillette Corner – Gillette Corner, with its upscale homes, is a prime area in Osterley that is well-regarded for its proximity to public transport and local shops.

  6. Spring Grove Road – Featuring beautiful period properties and a central location, Spring Grove Road is a highly sought-after area in Osterley.

  7. Twickenham Road – A prestigious road with attractive homes and excellent connections to the surrounding areas, making it one of Osterley’s prime residential streets.

  8. St. Mary’s Road – This road boasts well-maintained homes in a family-friendly environment, close to schools, parks, and public transport links.

  9. Southfield Road – Known for its spacious houses and leafy surroundings, Southfield Road offers a desirable setting within walking distance of Osterley Park.

  10. Thornbury Road – One of Osterley’s more prestigious addresses, featuring charming properties with access to local amenities and public transport.

These ten roads reflect the charm, comfort, and convenience that make Osterley one of West London’s most desirable residential areas.

 

 

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Best places to eat out in Osterley

Osterley offers a rich and diverse food scene, blending traditional British charm with international flavours. Whether you're in the mood for a cozy pub meal, exotic spices, or sweet treats, there's something for everyone to enjoy.

  1. Traditional British Pub Food – Enjoy classic dishes like bangers and mash, shepherd’s pie, or fish and chips at local favourites such as The Hare & Hounds and The Jersey Arms.

  2. Indian Cuisine – Osterley is home to renowned Indian restaurants like Indian Gymkhana Club and Saras, serving flavourful curries, biryanis, and tandoori specials.

  3. Italian Pizza and Pasta – Head to La Rosetta or Villa Toscana for traditional Italian dishes, including wood-fired pizzas, creamy pastas, and rich risottos.

  4. Turkish Meze and Kebabs – Explore Middle Eastern flavours at Kervan Saray or Istanbul Grill, where you can enjoy meze platters, falafel, and juicy grilled kebabs.

  5. Gourmet Burgers – For a hearty bite, try Honest Burgers or Gourmet Burger Kitchen in nearby Hounslow or Brentford, offering quality burgers with unique toppings.

  6. Afternoon Tea – Relax with a traditional afternoon tea at The Osterley Park Café, featuring scones with clotted cream, finger sandwiches, and a selection of fine teas.

  7. Vegetarian and Vegan Dishes – Plant-based diners can enjoy creative dishes at places like Nando’s (with many veggie options) or local cafés offering vegan-friendly menus.

  8. French Pastries and Desserts – Pick up freshly baked croissants, eclairs, and tarts from artisan bakeries like Maison Du Pain or Patisserie Valerie nearby.

  9. Chinese Cuisine – Dine on sweet and sour chicken, crispy duck, and dim sum at local favourites like Oriental Express or Dragon King.

  10. Artisanal Cakes and Sweets – Treat yourself to homemade cakes and desserts at independent cafés such as Café Brera or The Cake Box, ideal for an afternoon indulgence.

Whether you're after comfort food or culinary adventure, Osterley's dining spots cater to a wide range of tastes in a welcoming atmosphere.

 

 

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Things to do in Osterley:

Osterley offers a delightful mix of history, nature, and leisure, making it a charming place to explore for locals and visitors alike. Whether you enjoy peaceful walks, cultural sites, or outdoor activities, there's something here for everyone.

  1. Visit Osterley Park and House – Explore the grand Osterley House and its vast grounds, featuring woodlands, gardens, and rich history, all maintained by the National Trust.

  2. Stroll Around Osterley Gardens – Enjoy a peaceful walk among serene lakes, walled gardens, and ancient trees within the beautifully landscaped grounds of Osterley House.

  3. Osterley Park Nature Reserve – Discover local wildlife and tranquil scenery with a stroll through the surrounding nature reserve, ideal for nature lovers and walkers.

  4. Picnic in Osterley Park – Pack a lunch and unwind in the park’s open meadows or under shady trees — perfect for families, couples, or solo relaxation.

  5. Visit the Osterley Lock and Grand Union Canal – Take a scenic walk along the Grand Union Canal, visiting the charming Osterley Lock, a great spot for photography and birdwatching.

  6. Explore Local Shops – Browse Osterley’s shopping spots for boutique finds, home décor, and essentials, blending convenience with local character.

  7. Attend Events at Osterley Park – Enjoy a variety of events throughout the year, including outdoor concerts, garden tours, craft fairs, and history talks.

  8. Explore the Local Pubs – Unwind in one of Osterley’s traditional pubs offering classic pub fare, local ales, and a warm, friendly atmosphere.

  9. Go Cycling Around Osterley – Bring your bike or rent one nearby to cycle through Osterley Park’s trails and quiet roads, enjoying the area's green surroundings.

  10. Visit the Osterley Golf Club – Tee off at the scenic Osterley Golf Club, where players of all skill levels can enjoy a relaxing game in peaceful surroundings.

From heritage sites to outdoor fun, Osterley is full of enjoyable activities that highlight the area's natural charm and cultural appeal.

 

 

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Cultural scenes in Osterley:

Osterley is not only rich in natural beauty but also brimming with cultural charm. From historic estates to vibrant local arts, the area offers a variety of ways to engage with its heritage and creative community.

  1. Osterley Park’s Historic Significance – Explore the 18th-century Osterley House and gardens, a grand example of Georgian architecture and once home to the influential Child family.

  2. Art Exhibitions at Osterley House – Discover curated exhibitions within Osterley House, featuring both historical artworks and contemporary pieces from local and national artists.

  3. Live Events at Osterley Park – Attend seasonal events like outdoor theatre, classical music concerts, and historical reenactments set against the estate’s scenic backdrop.

  4. Cultural Food Events – Enjoy community food festivals that celebrate Osterley’s multicultural character, offering global cuisine and a lively social atmosphere.

  5. Public Art Installations – Walk through the area to find public artworks that showcase local creativity and reflect the community’s unique identity.

  6. Local Theatre and Performances – Watch live performances by local talent at nearby community venues, ranging from plays and musicals to spoken word and dance.

  7. Historical Walking Tours – Join guided tours that delve into Osterley’s past, architecture, and green spaces, providing rich context and fascinating stories.

  8. Cultural Festivals in Osterley – Celebrate the community’s diversity at annual festivals featuring music, dance, crafts, and international food stalls.

  9. Workshops and Classes – Take part in creative workshops hosted by community centres and local artists, including pottery, painting, and dance.

  10. Historical Talks at Osterley House – Learn from historians and experts during talks that explore the legacy of the estate and its role in Britain’s cultural history.

Osterley’s cultural scene blends tradition with creativity, offering residents and visitors alike a meaningful connection to both history and modern artistic expression.

 

 

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Ringley Group 
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Leasehold Guidance
Ringley Law