Block Management Medway

Medway 's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"I’ve been really impressed with my experience working with our Relationship Manager. She was super helpful to solve an issue in my flat recently, sending someone out quickly ahead of a long bank holiday weekend. Thank you!"

Fleur Segrave 82 days ago

"I moved into anaconda Cut at the beginning of the month, the onsite team were very helpful from start to finish and made the whole process so easy and seamless! She was very responsive and helped me find the perfect apartment! Could not recommend more!"

Ellie Shelton 142 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about Medway

Best places to eat out in Medway

History of Medway

Most prestigious roads in Medway

Things to do in Medway

Medway Cultural Scene

History of Medway

Medway is a conurbation in Kent, located in the southeastern part of England. Named after the River Medway, which flows through the area, it has a rich history dating back to ancient times. Roman settlements were established here, with Rochester becoming a notable centre. Today, the enduring presence of Rochester Castle and Rochester Cathedral, both built in the medieval period, attests to the area’s historical significance. During the Norman period, Medway grew into a key military and maritime hub, largely due to its strategic riverside location.

The Royal Navy's influence shaped Medway’s identity, especially with the founding of Chatham Dockyard in the 16th century. This dockyard became central to shipbuilding and naval operations, fuelling economic growth in the region. By the 19th and 20th centuries, Medway had become an industrial powerhouse, with a strong focus on shipbuilding, manufacturing, and engineering. Although the decline of the naval industry in the late 20th century brought economic challenges, the area successfully transitioned into a diverse, modern economy centred on services, technology, and the creative industries. Today, Medway is celebrated for its heritage landmarks, lively cultural scene, and expanding residential appeal, positioning it as a key part of Kent and the wider London commuter belt.

 

 

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Most prestigious roads in Medway

Medway, located in Kent, is a historically rich and rapidly developing area made up of several towns, including Rochester, Chatham, Gillingham, Rainham, and Strood. Medway offers a diverse range of property types, excellent schooling options, and growing transport connections, making it an increasingly attractive location for families, commuters, and investors alike.

Here are some of the most prestigious roads and areas in Medway:

  • Maidstone Road (Rochester) is a highly desirable address featuring spacious detached homes and excellent access to top schools and the M2.

  • New Road (Chatham) is known for its elegant period properties and elevated views over the River Medway, with great connectivity to local amenities.

  • Watling Street (Gillingham) is a prestigious route lined with characterful homes and convenient access to shops, transport, and schools.

  • City Way (Rochester) is a sought-after residential area offering generous homes, tree-lined pavements, and a short distance to Rochester High Street.

  • Berengrave Lane (Rainham) is a quiet, leafy road with a mix of executive homes and charming cottages, close to Berengrave Nature Reserve and local transport.

 

Medway’s most prestigious roads offer space, heritage, and accessibility. With continued investment, riverside charm, and proximity to London via high-speed rail, Medway is fast becoming one of Kent’s most appealing places to live, combining tradition with modern convenience.

 

 

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    Best places to eat out in Medway

     

    Medway, located in Kent, is a historic area that brings together the towns of Rochester, Chatham, Gillingham, Rainham, and Strood. With its rich maritime heritage and growing cultural scene, Medway also boasts a diverse and exciting food offering, from traditional British pubs to global cuisine and independent gems. Here are some of the best places to eat in Medway:

    • Olivo in Rochester: A stylish Italian restaurant known for wood-fired pizzas, fresh pasta, and a warm Mediterranean atmosphere.

    • Elizabeth’s Restaurant in Rochester: A fine-dining spot offering modern European dishes with seasonal ingredients in an elegant setting.

    • The Dead Pigeon in Rochester: A quirky gastropub serving creative burgers, loaded fries, and a rotating menu of inventive comfort food.

    • Selale Restaurant in Gillingham: A vibrant Turkish eatery specialising in charcoal-grilled meats, meze, and authentic flavours.

    • Boomerang Bar & Restaurant in Chatham: An Australian-inspired venue known for juicy burgers, wings, and live entertainment.

    • The Quills in Rochester: A contemporary British café-restaurant offering brunch, hearty mains, and artisan coffee in a cosy setting.

    • The Riva Waterside Restaurant & Bar in Rochester: A riverside dining spot offering modern British and European dishes with lovely views.

    • Amano in Rochester: A modern Italian restaurant serving house-made pasta, seafood, and a fine selection of wines.

    • Poco Loco in Chatham: A funky Tex-Mex bar and restaurant serving tacos, burritos, and vibrant cocktails with live music nights.

    • Creams Café in Gillingham: A colourful dessert parlour offering waffles, gelato, milkshakes, and over-the-top sweet treats.

    • Chiquito in Rochester: A popular chain delivering classic Mexican dishes like fajitas, enchiladas, and loaded nachos in a festive setting.

    • The Royal Thai in Gillingham: A cosy family-run Thai restaurant offering fragrant curries, noodle dishes, and traditional starters.

    • The George Vaults in Rochester: A historic bar and restaurant set in an atmospheric 14th-century crypt with a varied menu of British favourites.

    • Taze Meze Mangal in Rainham: A friendly Turkish grill house offering generous portions of kebabs, mixed grills, and fresh salads.

    • Deaf Cat Coffee in Rochester: A laid-back café named after Dickens’ pet, perfect for artisan coffee, cakes, and light bites.

     

    Medway’s food scene offers something for every taste, from riverside dining and historic pubs to international flavours and independent cafés. Whether you’re exploring the towns or just passing through, Medway serves up hearty meals and hidden culinary treasures.

     

     

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    Things to do in Medway

     

    Medway, in Kent, is a historic and diverse area made up of towns like Rochester, Chatham, and Gillingham. Known for its maritime heritage, castles, and vibrant arts scene, Medway offers a rich mix of history, culture, and green spaces.
    Here are some top things to do in Medway:

    • Rochester Castle in Medway is a towering Norman fortress offering panoramic views and centuries of fascinating history.

    • The Historic Dockyard Chatham in Medway is a maritime museum and heritage site with historic ships, exhibitions, and interactive family activities.

    • Rochester Cathedral in Medway is England’s second-oldest cathedral, known for its stunning architecture and peaceful atmosphere.

    • Guildhall Museum in Medway is a local museum in Rochester showcasing Medway’s history from ancient times to the Victorian era.

    • Fort Amherst in Medway is a massive Napoleonic fort with tunnels, scenic walks, and regular reenactments and events.

    • The Pentagon Shopping Centre in Medway offers shopping, entertainment, and community events in the heart of Chatham.

    • Capstone Farm Country Park in Medway is a large green space with walking trails, woodlands, a lake, and a children's play area.

    • Royal Engineers Museum in Medway is a national museum featuring military technology, history, and impressive exhibitions.

    • Eastgate House in Medway is a beautiful Elizabethan mansion in Rochester, once featured in the works of Charles Dickens.

    • Great Lines Heritage Park in Medway is a wide open space with walking routes and historic military earthworks.

    • Temple Manor in Medway is a 13th-century building that once belonged to the Knights Templar, now open to visitors.

    • Huguenot Museum in Medway is the UK’s only museum dedicated to the history of French Protestants who fled to Britain.

    • Medway Park is a modern sports and leisure complex offering swimming, athletics, and community fitness facilities.

    • Upnor Castle in Medway is a picturesque riverside fortress built to defend warships on the River Medway.

    • Brook Theatre in Medway is a vibrant community venue in a converted town hall, hosting plays, comedy, and family events.

     

    Medway is a dynamic region where history, culture, and outdoor activities come together, offering something for everyone to discover and enjoy.

     

     

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    Medway Cultural Scene

    Medway, located in the southeast of England, is a region that offers a diverse and dynamic cultural scene shaped by its rich maritime history, vibrant communities, and thriving arts scene. The area, which encompasses towns like Rochester, Chatham, and Gillingham, has seen a resurgence in cultural activity in recent years, with a blend of historical landmarks, modern art spaces, and community-driven events. As a result, Medway has become a hub for both traditional and contemporary culture, offering something for everyone, from history enthusiasts to art lovers.

    Rochester, one of Medway's most iconic towns, is a focal point for the area's cultural identity, boasting a wealth of historical attractions and festivals. The Rochester Castle, one of the best-preserved Norman castles in England, draws visitors interested in the area’s medieval history, while Dickens World and the Charles Dickens Centre celebrate the town’s connection to the famous author, who spent much of his youth in Rochester. The Medway Festival, a highlight of the region's cultural calendar, offers a range of events including music, theater, and street performances, reflecting the area’s diverse arts community. These cultural events, combined with the historical sites, offer a perfect balance of the past and present in Medway.

    In addition to its rich history, Medway is also home to a thriving contemporary arts scene. The Hippodrome Theatre in Chatham, a key venue for live performances, hosts a variety of productions ranging from drama to comedy and musicals. Meanwhile, The Brook Theatre in Rochester provides a platform for local talent with performances that showcase everything from contemporary drama to live music events. The Nucleus Arts Centre, located in the heart of Medway, is another cultural hub, offering exhibitions, art workshops, and performances by local and national artists. Medway’s artistic diversity continues to grow, with many galleries, art spaces, and independent studios springing up across the region, making it an exciting destination for creatives and culture seekers alike.

     

     

     

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