Block Management Highgate

Highgate's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"I just want to give a huge shout-out to the site caretaker at Denham Film Studios. The site has improved so much under his supervision. I've had two recent interactions regarding a couple of issues, and both were dealt with promptly and efficiently. Having him around makes everything so much easier — we would truly be at a loss without him. Thank you for all that you do!"

SP 73 days ago

"I had a great experience with your customer service team. He was friendly, patient, and very helpful throughout the call It was clear he genuinely cared about resolving my issue about the property Service charge and make sure I was satisfied. It’s rare to find such excellent support ,thank you"

Bashir Noori 76 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about Highgate

Best places to eat out in Highgate

History of Highgate

Most prestigious roads in Highgate

Things to do in Highgate

Cultural Scene in Highgate

History of Highgate

Highgate is situated in north London, in the borough of Haringey. It is 4.5 miles from central London. The Bishop of London owned a hunting estate; and in the hunting grounds, a high deer-proof hedge surrounded the estate. Thus "the gate in the hedge", was to become the name Highgate we know today. The Bishop established a tollgate here in the 1350s, during the reign of Edward III, (r. 1312-1377). 
Later in the 14th century, Dick Whittington is thought to have sat upon a milestone on Highgate Hill, on his way back to his family home in Gloucestershire. He was inspired by the distant sound of Bow Bells, he turned again to find fame and fortune in London. A replica stone marks the claimed spot, and completed in 1964, by a statue of Whittington's cat.


From the end of the 18th century, Highgate was built with smart homes for City people. However, the area was largely rural until the 19th century. 
In 1839, Highgate Cemetary opened, and to this day, maintains its memorials, mausolea and catacombs. Karl Marx (1818-1883), revolutionary, sociologist, historian and economist, is buried here. 
Sir Sydney Waterlow, (1822-1906), was a British philanthropist and Liberal Party politician. He was Lord Mayor of London, from 1872 to 1873. He is remembered for donating Waterlow Park to the public, as a "garden for the gardenless". 
In 1867, Highgate station opened, on the Edgware, Highgate and London Railway. Services ran on the 1873 branch line to Alexandra Palace until 1954. However, Highgate station had to be relocated, and was rebuilt in the 1880s. It was not an Underground station until 1907, during the reign of King Edward VII(1901-1910). Highgate was originally the terminus of the Charing Cross, Euston and Hampstead Railway. In 1940, this branch of the Northern Line we know today, was extended to High Barnet. 

 

 

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Most prestigious roads in Highgate

Highgate, is one of the city’s most prestigious and historic neighbourhoods, known for its village charm, panoramic views, and elegant architecture. Highgate offers a tranquil yet refined lifestyle with proximity to green spaces like Hampstead Heath and excellent schools. With timeless appeal, Highgate remains a top-tier London address.

Here are some of the most prestigious roads and areas in Highgate:

  • The Grove is a tree-lined and exclusive road featuring grand period homes and gated mansions, just moments from Highgate Village and Hampstead Heath.

  • Highgate West Hill is a historic and scenic street offering expansive Georgian and Victorian homes with stunning views over London.

  • North Road is a well-connected and desirable road close to Highgate Village amenities, known for its impressive houses and proximity to top schools.

  • Southwood Lane is a charming road lined with handsome period homes and modern conversions, with easy access to both green spaces and the Tube.

  • Wood Lane is a quiet and elegant address offering detached houses and a peaceful setting near Kenwood House and Waterlow Park.

 

Highgate’s most prestigious roads combine natural beauty, architectural heritage, and a village atmosphere. With its blend of tranquillity, sophistication, and access to central London, Highgate remains one of the capital’s most exclusive and enduringly popular neighbourhoods.

 

 

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Best places to eat out in Highgate

 

Highgate, is known for its leafy streets, historic pubs, and peaceful atmosphere. Alongside its green spaces and heritage buildings, Highgate offers a refined and welcoming food scene. Here are some of the best places to eat in Highgate:

  • The Flask in Highgate: A historic pub dating back centuries, serving seasonal British dishes, cask ales, and Sunday roasts in a cosy setting.

  • Côte Brasserie in Highgate: A stylish French eatery offering classic bistro dishes like steak frites, moules marinières, and crème brûlée.

  • Bistro Laz in Highgate: A friendly Mediterranean restaurant serving Turkish, Greek, and Middle Eastern-inspired dishes in a relaxed space.

  • Pavilion Café in Highgate: A serene café set in Waterlow Park, known for its brunch options, homemade cakes, and garden views.

  • Trattoria Terra in Highgate: An intimate Italian restaurant offering handmade pasta, risottos, and carefully curated wines.

  • The Red Lion & Sun in Highgate: An award-winning gastropub offering elevated pub food, local beers, and a spacious beer garden.

  • Cafe Rouge in Highgate: A reliable French café chain offering casual all-day dining with French classics in a warm, family-friendly setting.

  • Sushi Wa in Highgate: A hidden gem for Japanese cuisine, serving fresh sushi, sashimi, and warming ramen bowls.

  • The Angel Inn in Highgate: A traditional pub with a community feel, known for hearty pub fare and a welcoming atmosphere.

  • Il Mio Mosaic in Highgate: A local Italian favourite offering pizza, pasta, and seafood with generous portions and friendly service.

  • Greens of Highgate: A neighbourhood café offering fresh breakfast and lunch dishes, artisan coffee, and wholesome bakes.

  • Nisha’s Thai Kitchen in Highgate: A cosy Thai restaurant delivering bold, authentic flavours in stir-fries, curries, and noodle dishes.

  • The Gatehouse in Highgate: A pub and theatre combo offering hearty pub meals and a unique cultural dining experience.

  • Zagara in Highgate: A stylish Mediterranean café and bakery offering sandwiches, salads, patisserie, and a great coffee selection.

  • Bouche in Highgate: A chic European-style café and wine bar known for sharing plates, natural wines, and candlelit evenings.

 

Highgate’s dining spots reflect its village charm and love of good food, offering everything from artisan cafés to elegant restaurants and classic pubs. Whether you're here for a casual lunch or a special dinner, Highgate offers a relaxed and flavourful escape.

 

 

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Things to do in Highgate

 

Highgate, is a charming and historic village known for its leafy streets, grand houses, and literary heritage. Set on a hill with stunning views of the city, it offers a peaceful escape with a rich mix of culture, nature, and history.
Here are some top things to do in Highgate:

  • Highgate Cemetery is a famous Victorian burial ground, home to elaborate tombs and the resting place of Karl Marx and other notable figures.

  • Waterlow Park in Highgate is a tranquil public park with landscaped gardens, ponds, and views across London.

  • Highgate Wood is an ancient woodland with walking trails, a playground, and a café, ideal for families and nature lovers.

  • Kenwood House near Highgate is a stately home with a world-class art collection and expansive grounds on the edge of Hampstead Heath.

  • Jacksons Lane Arts Centre in Highgate is a contemporary performance space hosting theatre, circus, and community arts events.

  • Highgate School Chapel is a striking piece of Gothic architecture with historic ties to one of London’s most prestigious schools.

  • Hampstead Heath near Highgate is a vast natural expanse perfect for walking, picnicking, and enjoying panoramic city views from Parliament Hill.

  • Lauderdale House in Highgate is a historic 16th-century house turned arts and education centre with exhibitions, events, and café.

  • The Flask Walk near Highgate is a picturesque alleyway known for its quaint architecture and traditional village charm.

  • Highgate Men’s Pond is a popular open-air swimming spot, set in a peaceful, wooded area of Hampstead Heath.

  • Dartmouth Park near Highgate offers a green space with walking paths, a playground, and stunning skyline views.

  • Archway Bridge near Highgate is a historic iron bridge offering sweeping views over the north London landscape.

  • Pond Square in Highgate is a leafy open space surrounded by Georgian architecture, steeped in local folklore and legend.

  • Highgate Literary and Scientific Institution hosts talks, exhibitions, and classes reflecting the area's intellectual history.

  • Highgate Station provides access to the Northern line and links this quiet enclave to central London.

 

Highgate offers a perfect blend of natural beauty, cultural depth, and village atmosphere, making it one of London’s most picturesque and peaceful places to explore.

 

 

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Cultural Scene in Highgate

Highgate offers a rich and diverse cultural scene, with Highgate Literary & Scientific Institution at its core. The Highgate Society promotes local heritage and the arts throughout Highgate. Highgate Contemporary Art gallery showcases modern works by established and emerging artists. Cultural talks and exhibitions frequently take place across Highgate’s community venues.

Music and theatre thrive in Highgate through venues like Upstairs at the Gatehouse, a beloved Highgate fringe theatre offering musicals, comedies, and drama. Highgate Festival brings music, poetry, and performance to Highgate each summer. Local pubs and churches in Highgate often host intimate concerts and recitals that highlight Highgate’s musical talents.

Highgate’s literary and historical depth defines its identity. Highgate Library is a cultural hub offering book clubs, lectures, and children’s programs. Highgate Cemetery, resting place of notable writers and thinkers, adds historical weight to Highgate’s cultural landscape. Walking tours through Highgate explore its literary past and architectural treasures unique to Highgate.

 

 

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