Block Management Canterbury

Canterbury's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"I received fast and excellent service when reporting the issue of overgrown hedges and trees behind our flat. The team handled the matter very efficiently, promptly contacting the gardeners and resolving the issue within a couple of days of my initial contact with Ringley."

Nathen 64 days ago

"Five Stars"

Ameen Majaro 162 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about Canterbury

Best places to eat out in Canterbury

History of Canterbury

Most prestigious roads in Canterbury

Things to do in Canterbury

Local history and culture in Canterbury

History of Canterbury

Canterbury's history stretches back over 2,000 years, making it one of the oldest cities in England. The city’s name is believed to come from the Anglo-Saxon "Cantwareburh," meaning the "fortress of the Kentish people." In Roman times, Canterbury was known as Durovernum Cantiacorum and was an important settlement in Roman Britain. It became the capital of the Kingdom of Kent and continued to grow in prominence. The arrival of St. Augustine in 597 AD marked the beginning of Canterbury’s status as a religious center, with the establishment of Canterbury Cathedral, which became the seat of the Archbishop of Canterbury and the focal point of the Church of England.

Throughout the Middle Ages, Canterbury flourished as a pilgrimage site, attracting visitors from all over Europe due to its association with Thomas Becket, the archbishop who was murdered in the cathedral in 1170. The city’s religious significance, coupled with its position as a market town, allowed it to thrive during this period. In the modern era, Canterbury remains an important cultural and historical center, home to the University of Kent and the renowned Canterbury Cathedral. Today, the city combines its rich medieval heritage with modern amenities and continues to be a popular tourist destination, offering a blend of history, architecture, and vibrant city life.

 

 

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Most prestigious roads in Canterbury

Canterbury is a city where history comes alive through its streets, each one telling a story from medieval times to the Georgian era. Whether you’re strolling along the bustling High Street or wandering the tranquil Friars district by the River Stour, there’s no shortage of architectural beauty and charm. With its blend of iconic landmarks, independent shops, and peaceful corners, Canterbury offers a rich and inviting experience for every explorer.

  •  High Street in Canterbury: As the main street in Canterbury, it is fully occupied by old buildings, shops, and restaurants that run up to the easily identified Westgate Towers.
  •  St. Margaret's Streetin Canterbury: This area is a picture postcard with its interesting architecture and small shops, giving an almost peerless presentation of the medieval nature of Canterbury.
  • The King's Mile in Canterbury: A historic street running from St. Dunstan's up to Canterbury Cathedral, with a plethora of independent shops, galleries, and eating houses that give any visitor shopping and dining experience like no other.
  • Palace Streetin Canterbury: This street adjoins Canterbury Cathedral and comprises elegant Georgian and Victorian townhouses, some sensitively turned into boutique hotels and restaurants.

From the majestic Westgate Towers to the serene Franciscan Gardens, Canterbury’s streets are a delightful mix of history and modernity. Exploring them will give you an unforgettable insight into the city’s captivating past.

 

 

 

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Best places to eat out in Canterbury

Canterbury’s culinary landscape offers a unique fusion of traditional British cuisine and international flavors, making it a food lover’s dream. From farm-to-table dining at The Goods Shed to Mediterranean and North African dishes at Café Mauresque, the city offers a rich tapestry of dining options. Whether you're after classic British pub fare or something more exotic, Canterbury’s vibrant food scene will satisfy any craving.

  • The Fordwich Arms – A riverside gastropub with a Michelin star, offering exceptional seasonal British cuisine in a cosy, traditional setting.

  • The Bridge Arms – A historic coaching inn turned Michelin-starred pub serving modern British dishes with a focus on fresh, local produce.

  • The Cook’s Tale – A contemporary Indian restaurant in the city centre, known for its inventive dishes and use of locally sourced ingredients.

  • Chapman’s Seafood Restaurant – A welcoming spot specialising in fresh, locally sourced fish dishes served in a relaxed atmosphere.

  • Wheelers Oyster Bar – Renowned for its oysters and seafood platters, providing a classic Kentish dining experience.

  • The Veg Box Café – A vegetarian and vegan-friendly café offering fresh, wholesome dishes in a warm, inviting environment.

  • The Wallflower Café – A popular choice for hearty vegetarian and vegan meals, alongside quality coffee and a friendly atmosphere.

  • The Refectory Kitchen – A bustling brunch spot known for creative breakfast options such as eggs royale, pancakes, and breakfast burgers.

  • Burgate Coffee House – An independent café with a cozy atmosphere, serving delicious cakes, breakfast, and brunch dishes.

  • Pho Canterbury – A Vietnamese street food restaurant offering authentic phở noodle soups, curries, and fresh spring rolls.

  • Sekkoya – A pan-Asian restaurant featuring Indian-inspired dishes alongside creative cocktails in a stylish riverside location.

  • The Korean Cowgirl – A unique fusion restaurant blending Texas BBQ with Asian flavours, famed for its Korean BBQ and ramen dishes.

  • The Old Butter Market – A classic British pub serving comforting favourites such as grilled salmon and pies in a traditional setting.

  • Wildwood Canterbury – An Italian restaurant offering a wide menu of pizzas, pastas, and desserts in a contemporary, casual environment.

 

With its diverse range of eateries—from gourmet burgers to fine seafood—Canterbury ensures there’s something for every palate. It’s a city where the rich history is mirrored in its equally rich culinary offerings.

 

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Things to do in Canterbury

Canterbury is a vibrant city known for its rich history and diverse culinary offerings, combining traditional British fare with international flavors. From local gems like The Goods Shed, which doubles as a farmer’s market, to the exotic tastes at Café Mauresque, there’s a dining experience to suit every taste. Whether you’re craving fresh seafood, a hearty British meal, or something with a global twist, Canterbury has something for every food lover.

  • Canterbury Cathedral is a stunning example of Romanesque and Gothic architecture and serves as the mother church of the Church of England.

  • Canterbury Castle offers visitors a glimpse into the city's medieval past with its Norman ruins.

  • Westgate Towers Museum & Viewpoint is the largest surviving medieval gatehouse in England, providing panoramic views and historical exhibits.

  • The Beaney House of Art & Knowledge is a museum and library featuring collections of art, natural history, and local history.

  • Canterbury Roman Museum showcases artifacts and mosaics from the city's Roman era within the remains of a Roman townhouse.

  • Greyfriars Chapel & Franciscan Gardens offers a tranquil setting around the first Franciscan monastery in England.

  • Westgate Gardens is a picturesque riverside park ideal for leisurely walks and relaxation.

  • River Stour Punting allows visitors to explore Canterbury from the water on traditional punts.

  • Dane John Gardens is a historic public park with elevated views of the city.

  • Canterbury Festival is an annual arts festival featuring music, theater, and dance.

  • Stour Music Festival celebrates classical music with performances throughout the city.

  • The Goods Shed is a vibrant food hall offering fresh local produce and artisanal products.

  • Fordwich Arms is a gastropub known for seasonal British cuisine in a historic setting nearby.

  • Corkk is a wine bar offering a curated selection of wines for all tastes.

  • Canterbury's Historic Streets such as Butchery Lane feature boutique shops and charming cafes.

  • Canterbury Farmers' Market provides fresh produce and local goods on select days.

 

Canterbury’s food scene is as diverse as the city itself, offering a blend of historic charm and modern dining. With so many options, it’s a must-visit destination for anyone looking to enjoy great food in a beautiful setting.

 

 

 

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Local history and culture in Canterbury

Canterbury boasts a vibrant cultural scene, blending rich history with contemporary creativity. The city hosts the renowned Canterbury Festival each October, featuring over 200 events including classical concerts, theatre, and science talks. Notably, the festival has showcased artists like Van Morrison and Joanna MacGregor .

The Marlowe Theatre serves as a cultural hub, offering a diverse range of performances from West End productions to local talent. Adjacent to the theatre, The Gulbenkian Arts Centre provides cinema screenings, live music, and theatre, enriching the city's artistic landscape 

Canterbury's rich history is preserved in its museums and landmarks. The Canterbury Roman Museum showcases Roman artefacts and mosaics, while the Westgate Towers Museum offers insights into medieval architecture. These sites, along with the annual Medieval Pageant, celebrate the city's heritage and cultural evolution.

 

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