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Ringley delighted to receive customer service stars
At Ringley, customer service is at the heart of everything we do. So we are proud that one of our Senior Relationship Managers, Karl Bradley, has been named a winner in the Property Hero Awards announced last week. And he’s not the only one. Handover and admin manager Natalie Birmingham also received a Highly Commended.
The awards were set up by insurance broker 1st Sure Flats, which specialises in residential blocks, to pay tribute to property managers who have gone above and beyond the call of duty to provide exceptional services to their clients and residents during the pandemic. Karl has certainly done that. He’s worked tirelessly to help his clients and resident directors deal with all the usual property issues as well tackling the many problems thrown up by EWS1 forms that continue to make many leaseholder’s lives a misery. During the last year while we’ve all been stuck at home, Karl found some imaginative ways to bring residents together and he even helped man the Ringley helpline over Christmas.
It’s hard work being a block manager – and you don’t always get the thanks you deserve. It is often really rewarding but it’s hard to always be the first port of call for everyone’s property problems, to just take it on the chin and keep smiling.
So it’s really good to see property managers being shown some appreciation in the form of these awards. They couldn’t have come at a better time!
Meet our Expert Property Commentators
Mary-Anne Bowring FTPI FRICS FARLA FCABE Founder/Head of Asset Management
Strategic partnerships, holistic delivery/ opportunities, growth, value engineering, thought leadership
Ian Barber MD BTR Mobilisation & Leasing
Runs HQ & site lease-up teams. Drives rent pricing, mobilisation, marketing, happy residents!
Jon Curtis MRICS Head of Building Engineering
Chartered Building Surveyor. Lectures on EWS1 & building safety. Runs CapEx programmes.
Kate Robinson MTPI MD Blocks/FM Management (London Region)
Master plan setup, ops and staffing and resident engagement. ISO45001 champion.
Lee Harle Partner Ringley Law
Plot conveyancing. Debt litigation. Group Company Secretary.
Anthony Kingdon MIRPM AssocRICS MD Blocks/FM Management (North Region)
Stakeholder engagement. Mixed tenure specialist. Budget management. Plant audit, PPM compliance.
Chris Georgalis MRICS Head of Commercial Valuation
Chartered Valuer. Rental valuations: retail, leisure. IRR modelling and valuations for secured lending. Compulsory purchase & rent reviews
Nichola Pughe MRICS Head of Residential Valuation
Chartered Valuer. Rental development & mixed use valuations, IRR modelling. Leasehold enfranchisement specialist
Natalie Birmingham Helpdesk Support Manager
Trainer & Helpdesk Manager: people, systems,contractors. ISO45001 supply chain accreditation.
Steve Norman Planning Director
Land due diligence (opportunities & constraints) Has contributed to a number of award winning schemes.
