Access to Information on Damp and Mould post the Social Housing (Regulation) Act 

Social housing tenants in the UK are set to gain new rights to access crucial information about their homes and landlords. A new consultation on these rules launched recently will allow tenants or their representatives, such as lawyers, to request information about the management of their homes for free. This long-awaited initiative will empower tenants to hold their landlords accountable and improve the quality of their homes and services. Tenants experiencing damp and mould issues will now be able to request information on similar problems in their building. They can find out how many other homes are affected and what actions the landlord has taken to address these issues. It gives tenants the tools to take further action if necessary, ensuring their living conditions meet acceptable standards.

Health and Safety Information

The new rules will also allow tenants to access health and safety information. This includes records of breaches in their properties and the outcomes of any inspections. If landlords fail to make necessary repairs, tenants can use this information to take further action through the Housing Ombudsman. This move will force landlords to obey legal requirements and maintain safe living environments for their tenants.

Repair Times and Accountability

Under the new Social Housing (Regulation) Act, landlords must complete emergency repairs within 24 hours. Tenants can access information on how often their landlord meets this target. If landlords consistently fail to comply, tenants can challenge them through the courts or the Housing Ombudsman.

Transparency and Performance Publishing

Housing associations will now be required to publish information about their performance. The transparency is a response to demands from social housing residents for greater accountability following the Grenfell Tower tragedy. By making performance data publicly available, tenants can better assess their landlords' effectiveness and ask for necessary improvements.

Government Reforms and Safety Measures under the Social Housing (Regulation) Act

These new rights are part of the most significant government reforms to affect social housing in a decade. The reforms aim to address systemic issues related to safety, quality, and tenant-landlord relationships identified after the Grenfell Tower fire. The government is focused on creating a culture of openness and transparency among social landlords and tenants. Landlords are now required to provide requested information unless there is a reasonable cause not to. There are clear expectations on how landlords should respond to these requests. If tenants are dissatisfied with how their information request is handled, they can complain to the Housing Ombudsman.

Proactive Consumer Regulation

The government has also introduced a new proactive consumer regulation regime. Under this regime, the Regulator of Social Housing will conduct routine inspections of large landlords. These inspections aim to drive up living standards in rented homes.

Awaabs Law Consultation and the Social Housing (Regulation) Act

In addition to the new rights for information access, the government has consulted on Awaabs Law. This law will introduce new requirements for landlords to fix hazards in social homes within fixed timeframes. The goal is to ensure that all social housing meets safety standards and provides a healthy living environment for tenants. The new rights for social housing tenants to access information mark a significant step forward in improving the quality and accountability of social housing in the UK. The government aims to create a more transparent and responsive housing sector by empowering tenants with the information they need.