Following a wet and windy weekend, property managers will likely find themselves inundated with calls from residents facing the aftermath of severe weather. Heavy rainfall can lead to leaking roofs, clogged gutters, and localised flooding, all of which can create significant problems for both property owners and tenants. As we move further into the winter months, these issues are likely to become more frequent, and it’s crucial that property managers take a proactive approach in managing these risks.
While dealing with immediate problems like water damage and disruptions, it’s also important to ensure that properties are properly covered by insurance in case of more severe incidents. This is where recent developments in flood insurance regulations come into play, offering new guidance and opportunities for property managers to support their residents.
In response to the flooding incidents of last year, the UK Government commissioned an independent review aimed at improving awareness of insurance options for people living in high-risk flood areas. This review highlighted a major issue: while the majority of owner-occupiers have buildings or contents insurance, a significant number of households—especially those living in flood-prone areas—are still left without adequate flood cover. The report found that although 97% of owner-occupiers have some form of insurance, 6% of households in flood-risk zones are without flood cover. This gap is concerning, and the review’s recommendations focus on bridging it, helping tenants, landlords, and property owners secure the right insurance coverage. The review calls for greater transparency in how insurance policies are explained to residents and tenants, and stronger support from insurance providers and intermediaries, such as property managers. This initiative is designed to ensure that residents in high-risk flood zones are fully informed about their insurance options.
As property managers, it’s important to stay on top of the government’s recommendations for improving flood insurance coverage. Specifically, the review suggests that landlords in high flood risk areas should provide tenants with clear details about the building’s insurance coverage, including information about the insurer’s support in the event of a flood. This could involve sharing key details about what is covered under the insurance policy and outlining the steps tenants need to take if flooding occurs. Providing this information upfront, at the start of the tenancy, ensures that tenants are aware of their rights and responsibilities should a flood damage the property. Additionally, the review urges the government to explore legislation that could require both private and social housing landlords to comply with these new insurance disclosure standards. For property managers, this means staying informed about changes in legislation and ensuring that all insurance requirements are met to protect both the building and its tenants.
The UK Government has introduced the Flood Re scheme to help homeowners and tenants in flood-prone areas obtain affordable flood insurance. Flood Re provides reinsurance to insurance companies, making it easier for them to offer policies that cover flood risks to households that might otherwise struggle to find affordable options. While this scheme has been a game-changer for homeowners, it is often more complex for people living in flats. The Flood Re scheme may not always cover properties in apartment buildings, but some flats can still qualify if they meet the necessary criteria, such as being a single residential unit within the building. Even if the entire building cannot be covered under Flood Re, the scheme may still cover the flood risk element of contents insurance policies for individual flats. It’s also important that property managers collaborate with local authorities, who can provide residents with guidance on obtaining flood insurance and navigating the complexities of coverage. By working together, landlords, property managers, and local governments can help ensure that tenants are aware of their options and are covered when disaster strikes.
The recommendations from the government’s review are clear: don’t wait until the worst happens to ensure that your property is covered by flood insurance. While the Flood Re scheme and government-backed insurance options are available, residents and landlords must act before heavy rainfall or flooding takes place. For property managers, this means taking a proactive role in educating tenants and landlords about their insurance options. Property managers should:
Taking these steps before the bad weather arrives will help mitigate the risk of flooding and ensure that everyone is prepared in case of an emergency.
If you’re a property manager facing the daunting task of securing flood insurance or addressing flood risks, don’t wait until the last minute to take action. The Ringley team is here to provide expert advice and guidance on flood insurance, maintenance, and risk management. Our experienced property management team can assist in ensuring that your properties are adequately insured, that tenants are informed about their coverage, and that your buildings are prepared for any weather-related challenges. We understand the complexities of flood insurance and can help you navigate the process, ensuring that your residents are well-protected in the event of flooding.
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