Understanding the Impact of Noisy Neighbours

Noisy neighbours are one of the top complaints among flat owners. Noise Action Week (21-25 May 2007) aims to raise awareness about noise issues and encourage a responsible approach to noise levels. According to www.leaseholdersupport.co.uk, nearly half of the top ten complaints from flat owners relate to noise disturbances.

Checking Your Lease for Noise Regulations

Before taking any action, review your lease for clauses related to noise restrictions. Some leases specify:

• Permitted hours for noise
• The leaseholder's obligation not to cause a nuisance
• A "keep carpeted" clause, which prohibits wood or hard flooring

If your neighbour has installed a wood floor in violation of the lease, they may be in breach of their contract.

Identifying the Source of the Noise

If the noisy resident is a tenant rather than the owner, they may also be violating their tenancy agreement. In this case:

• Contact the landlord or managing agent
• Request that they take action against the tenant

Steps to Resolve the Issue

• Talk to Your Neighbour – A friendly conversation can sometimes resolve the problem.
• Seek Help from the Freeholder or Management Company – Request that they formally write to the leaseholder.
• Try Mediation Services – If direct discussions fail, a mediation service can help negotiate a solution.
• Keep a Noise Diary – Record dates and times of disturbances for evidence.

Legal and Council Intervention

If the issue persists:

• Contact Your Local Council's Environmental Protection Team – They can issue formal noise abatement notices and, in extreme cases, take legal action.
• Legal Action for Breach of Lease – Ringley Group’s Legal Services Team can pursue a case against the offending leaseholder, including seeking possession of the property.

Additional Support for Leaseholders

www.leaseholdersupport.co.uk offers free fact sheets and professional services to help flat owners tackle common property issues. Membership starts at £525 per year (+VAT). For further advice on reducing noise in homes, visit www.quieterhomes.org.