Operations & Security Manager
Warren and Attwood House London, NW1 8PR
Jobs in Operations & Security Manager previous successful applicants have come from
Operations & Security Manager role overview - what does a Operations & Security Manager do?
The Operations and Security Manager will coordinate all aspects of building operations and site security, including supervision of security personnel, contractor management, compliance monitoring, and emergency preparedness. The role requires a proactive approach to risk management, safety standards, and operational efficiency. The Operations and Security Manager will maintain property value, enhance resident and client satisfaction, and ensure compliance with relevant legislation, security protocols, and company policies.
What do I need to do to become an Operations & Security Manager - candidate requirements
Key Responsibilities
1. Security & Safety Management
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Oversee and manage all on-site security operations, including supervision of security staff.
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Implement, monitor, and update access control, CCTV, alarm, and incident reporting systems.
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Conduct regular risk assessments and security audits, ensuring compliance with best practices.
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Develop and enforce emergency response and evacuation procedures.
2. Building Operations & Maintenance
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Ensure smooth day-to-day building operations across assigned properties.
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Conduct regular inspections of facilities to identify risks, defects, or maintenance needs.
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Oversee planned and reactive maintenance, ensuring all works meet compliance and safety standards.
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Ensure key building systems (fire alarms, emergency lighting, lifts, water systems, etc.) are tested and maintained regularly.
3. Health, Safety & Compliance
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Ensure strict compliance with statutory health, safety, and fire regulations.
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Maintain accurate and up-to-date compliance logs, certificates, and risk assessments.
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Promote a culture of safety awareness among staff, residents, and contractors.
4. Contractor & Supplier Management
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Oversee third-party contractors and suppliers to ensure delivery of services to agreed standards.
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Manage security service contracts, cleaning, waste, and other site services.
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Obtain quotations, raise work orders, and ensure services are cost-effective and within budget.
5. Resident, Client & Stakeholder Relations
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Serve as the key point of contact for residents, clients, and stakeholders regarding security and operational matters.
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Respond professionally and promptly to queries, complaints, and incidents.
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Provide clear communication regarding operational updates, maintenance works, and safety procedures.
6. Emergency Response & Incident Management
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Act as lead contact during emergencies, coordinating with residents, staff, and emergency services.
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Implement incident management procedures, ensuring swift and safe resolution.
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Conduct regular drills and training sessions for staff and residents.
