link to ringley website
  • Home
  • About Us
    About us & leadership Awards Savings for Clients Case Studies Green Management Strategies Market Overview Leasehold Reform Campaign Money Back Guarantee
  • Our Services
    • Asset Management
      • UK Asset Management
      • Project Monitoring
      • ESG Consultancy & Implementation
      • PropTech & Living Sectors Platform
      • Marketing Insights
      • Resident Journey
      • Stabilised Assets
      • UK Build to Rent
      • UK Later Living
      • UK Co-Living
      • UK Student Accommodation
      • UK Single Family Housing
    • Block Management
      • Overview - London
      • Overview - Wales & West
      • Overview - Southwest
      • Right to Manage
      • Freehold Management
      • Resident Management
      • Estates of Houses
      • Ground Rent Collection
      • How to change agent?
      • Block Management Services
      • Can't afford an agent?
      • Legal & Tribunals
      • Top 10 Tips
      • Report an incident
    • Commercial Management
    • Law
      • Overview
      • Meet The Team
      • Recommendations
      • Right to Manage
      • Lease Extensions
      • Freehold Purchase
      • Absentee Freeholder
      • Court Appointed Manager
      • Conveyancing - Wales
      • Conveyancing - England
      • Service Charge/Rent Arrears Recovery
      • Company Secretary
    • Property Valuations
      • Overview
      • Loan Security
      • Company Accounts
      • Lease Extensions
      • Freehold Purchase
      • Rent Reviews
      • Ground Rent Investment
      • Development Valuations
      • Expert Witness & Litigation
      • Tax, Trusts & Accounts Valuations
      • Trading Business
      • Compulsory Purchase
      • Residential Valuations
    • Engineering
      • Overview
      • EWS1 Consultancy
      • Asbestos
      • Contract Administration
      • Fire Assesment
      • Homebuyer Survey
      • Building Survey
      • Schedules
      • Party Wall Matters
      • Principle Designer
      • Disability Access Audits
      • Small Building Works
      • Fire Door Inspection
      • Insurance Valuations
    • Property Accounting
      • Finance
      • Quote For Service Charge Accounts?
      • Property Accounting Law
      • Accounting Updates
      • To Audit or Not?
    • Plant & Facilities Management
      • Plant & Facilities Management
      • Fire Door Inspection APP
      • Fire Safety Update
    • Site Staffing Solutions
      • Ringley Integrated Site Staff Solutions
    • Leasehold Guidance
      • Overview
      • Right to Manage
      • Purchasing The Freehold
      • Court Appointed Manager
      • Absentee Freeholder
  • Insights
    Asset Management Articles Block Management Blogs Publications BTR Rental Market Blogs Customer Insights FAQ - Ask Our Experts Insurance Calculator
  • ESG
  • E-books
  • Get In Touch
  •    
  • Work with us
  •  
  • Portal Login
UK Deadline For Resolving Banking Disputes Closing: BBRS Urges Businesses And Agents To Register Their Cases

Written by: Nichola Pughe 04/01/2023
  117       0
Responsive image

Time is running out fast for UK property businesses, including property companies, landlords, and estate agencies. They have three months to register any unresolved historical banking complaints with the Business Banking Resolution Service (BBRS).

SMEs with long-standing banking complaints must register their cases with the BBRS before the scheme closes on 14 February 2023.

The historical scheme by BBRS covers banking complaints registered with them from 1 December 2001 to 31 March 2019. Businesses that had a turnover between 1m and 6.5m per annum at the time of their complaint can qualify for support. They are also eligible if

- their case has not been settled yet.

- it has been subject to an independent review.

- the case has gone to court.

Businesses that have since closed, merged, or been sold can also register with the BBRS for resolution.

Small and medium-sized businesses are the backbone of the UK economy and indispensable to their local communities. Those with access to fair and affordable finance stood firmer during the recent challenging economic situation. The BBRS plays a crucial role in helping eligible enterprises access free and impartial support to help resolve their banking disputes. For most businesses, this is a vital service as they face the unprecedented challenges of the cost-of-living crisis. BBRS encourages all small and medium-sized firms with unresolved business banking disputes to contact them for a quick and favourable resolution.

The BBRS is also authorised to assess unresolved complaints through its contemporary scheme. The starting date for considering such cases is 1 April 2019 for businesses with turnover up to 10m per annum and total assets up to 7.5m. These businesses are not eligible to take their complaint to the Financial Ombudsman Service.

The Head of Policy and Legal at the Lending Standards Board, Laura Mahoney, said: Services like the BBRS help drive fair outcomes for businesses across the UK at a time when they are dealing with the impact of the cost-of-living crisis. We are calling on organizations across the UK to get in touch and find out if they are eligible for free and independent support to resolve their long-standing, unresolved disputes.

The customer director at the BBRS, Dirk Paterson, wants as many businesses as possible to take advantage of this opportunity.

We urge them to see if they qualify for our help and if so, to register. If they are unsure, businesses can check online or contact us to find out more. The BBRS was established to help resolve disputes between SMEs and their bank. The not-for-profit, independent service resolves disputes based on a fair and reasonable assessment of each case.

Businesses are assigned a dispute resolution specialist known as the Customer Champion. This single point of contact offers practical support. When the complaint is upheld, the BBRS can make both financial and non-financial awards. BBRS is authorized to award up to 350,000 in compensation to SMEs that, in its assessment, have been treated unfairly by banks.



Property Management Block Management
POPULAR POSTS

Solar panels on flats - what you need to know

Is noise getting you down?

Ground Rent: Fines for Landlords Who Charge Ground Rent

High Court: Right to Rent does breach human rights

Landlords beware - Don't believe everything you read!

RECENT POSTS

UK Leasehold Reform: Moving Towards Commonhold Ownership

Government to Introduce Single Construction Regulator by 2028 in Response to Grenfell Inquiry

Real Estate Experts Urge House of Lords to Amend Renters Reform Bill

Real Estate Developers Boost Investment in UK Student Accommodation Sector

Changes to Right to Manage Rules Announced Under Leasehold and Freehold Reform Act 2024



Blogs related:

ASSET MANAGEMENT
TASKS AT RINGLEY
My name is Killiann Noseki. I arrived in the company at a pretty crucial moment, in fact the company was about to commercialise a product that they had entirely thought out and designed. This project was the launch of Human Resources software in the form of a cloud for small and medium businesses.The software, called ?Ringley HR 1:2:1?, is intended for companies that strive to achieve better organization, task distribution and knowledge sharin...

Read


ASSET MANAGEMENT
UK Government News: Expectations Of The UK's Housing Sector
As anticipated, the cost of living crisis continues to be on the UK's top agenda, and the Springs Budget is no exception to this. Most people were not expecting any exciting announcements, but the Private Rental Sector had a few reasonable hopes from the spring budget. Incentives are essential to attract investment and bring stability to the sector. Investors and other stakeholders in the private rental sector were looking forward to a signifi...

Read


ASSET MANAGEMENT
Could BTL investors avoid 3% stamp duty surcharge following tax tribunal ruling?
Buy-to-let investors could soon flood the HMRC with stamp duty surcharge refund requests. This follows a potential precedent set at a recent tax tribunal that saw a couple acquire a neglected building and successfully refute the additional 3% stamp duty charge on purchases of second homes.

Read


Meet our Expert Property Commentators

Mary-Anne Bowring FTPI FRICS FARLA FCABE Founder/Head of Asset Management

Strategic partnerships, holistic delivery/ opportunities, growth, value engineering, thought leadership

Ian Barber MD BTR Mobilisation & Leasing

Runs HQ & site lease-up teams. Drives rent pricing, mobilisation, marketing, happy residents!

Jon Curtis MRICS Head of Building Engineering

Chartered Building Surveyor. Lectures on EWS1 & building safety. Runs CapEx programmes.

Kate Robinson MTPI MD Blocks/FM Management (London Region)

Master plan setup, ops and staffing and resident engagement. ISO45001 champion.

Lee Harle Partner Ringley Law

Plot conveyancing. Debt litigation. Group Company Secretary.

Anthony Kingdon MIRPM AssocRICS MD Blocks/FM Management (North Region)

Stakeholder engagement. Mixed tenure specialist. Budget management. Plant audit, PPM compliance.

Chris Georgalis MRICS Head of Commercial Valuation

Chartered Valuer. Rental valuations: retail, leisure. IRR modelling and valuations for secured lending. Compulsory purchase & rent reviews

Nichola Pughe MRICS Head of Residential Valuation

Chartered Valuer. Rental development & mixed use valuations, IRR modelling. Leasehold enfranchisement specialist

Natalie Birmingham Helpdesk Support Manager

Trainer & Helpdesk Manager: people, systems,contractors. ISO45001 supply chain accreditation.

Steve Norman Planning Director

Land due diligence (opportunities & constraints) Has contributed to a number of award winning schemes.


inshights shared - link to planetrent blogs

Landlord blog
Read landlord blog
inshights shared - link to ringley blogs

Property blogs
Read property blogs
inshights shared - link to ringley articles

Property articles
Read property articles
inshights shared - link to ringley ebooks

E-books
Read E-books

link to ringley social media facebook link to ringley social media instagram link to ringley social media linkedin link to ringley social media x-twitter
link to ringley social media x-twitter for small device
link to ringley social media linkedin for small device
link to ringley social media instagram for small device
link to ringley social media facebook for small device
  • Ringley Group
  • About us
  • CSR / ESG
  • BusyLiving
  • PlanetRent
  • Talk to us
  • Careers
  • Ask a Question
  • Insights
  • Articles
  • Blogs
  • Subscribe
  • BTR & PRS Buildings
  • What we do
  • Asset Management
  • Block Management
  • Facilities Management
  • Property Law
  • Surveying / Valuation
  • Building Engineering
  • Financial Services
  • Managing Agents
  • Block Management Locations
  • Co-working
  • Renting & Letting
  • Right to Manage
  • Contractor Management
  • Space to Work
  • Fees and Client Money Protections
  • Email: solutions@ringley.co.uk

  • Emergency line 1: 0207 428 2056

  • Emergency line 2: 0207 267 2900

  • Report an incident
  • Our Offices
  • London
  • Ringley House
  • 1 Castle Road
  • London
  • NW1 8PR
  • T: 0207 267 2900
  • London
  • Ringley House
  • 47 Rochester Place
  • London
  • NW1 9JL
  • Manchester
  • 11 Swan Street
  • Northern Quarter
  • Manchester
  • M4 5JJ
  • T: 0330 174 7777
  • Cardiff
  • 122 West Bute Street
  • Cardiff Bay
  • Cardiff
  • CF10 5LJ
  • T: 0330 174 7747
Privacy Policy
Ringley Staff Dashboard
link to ifsm website link to tpi website link to tpos website link to rics website link to ukgbc website link to government security industry authority website link to alep website

All content © copyright 2025. Ringley Limited. All Rights reserved. Ringley Limited, incorporated and registered in England and wales. Registered office: Ringley House, 1 Castle Road, London, NW1 8PR. Company No. 03302438
Terms of use | Privacy Policy | Modern slavery act | COVID-19 risk assessment