PlanetRent Tenants are Happy and Aware

It is very important for Landlords to give their tenantsas much information as possible and Ringley Group's PlanetRent is here to help. We have found that good relationships between landlords and tenants is almost always down to good communication.

Tenants knowing what is expected of them, and of their landlords, means that both parties are more likely to fulfil your obligations. The lack of knowledge amongst many tenants, of what they can expect from their landlord. and what they are likely to need from them can often be the norm. According to a recent National Landlords Association (NLA) survey, an amazing 80% of tenants say they need better information about the the roles and responsibilities of landlords and letting agents. This is because they don’t understand how the rental process works.

This can cause headaches for landlords who end up involved in disputes with tenants that could have been easily avoided by communicating effectively from the outset. Now everyone can be a professional landlord with our PlanetRent app. PlanetRent gives tenants a first-class welcome – even if you use different agents in different parts of the country. Our tenants portal is designed to give all tenants a high-quality lettings journey that makes the whole process of renting a home simple and transparent right from the start.

Log on to PlanetRent

...and this is what you can do:

• Pay initial move-in rent and deposit online
• Enter reference info
• E-sign and store contracts
• Set up to pay rent by direct debit
• Access property documents
• Find details of utilities and meters
• Access details of Boiler Service Agreements
• Look at photos and floor plans
• Log repairs, watch progress and rate the contractor
• Get help and support

What about for landlords?

For landlords, Planet Rent enables all tenant records and documents to be instantly accessible and stored online in one place.

The app takes away the aggravation of collecting deposit and rent monies. It means that service agreements, repairs and contractors can easily be logged and progress tracked until the repair case is closed.

We have found that a contented tenant is far more likely to stay in your property for longer, pay their rent and bills on time and they will be far less in clined to complain than one who feels their voice isn’t being heard.

If you want a smart way to treat renters as customers then download the app today and give your tenants their best lettings experience yet.

PlanetRent is brought to you by The Ringley Group which has more than 20 years of expertise in managing thousands of properties.