Building Strong Landlord-Tenant Relationships

Good communication is key to a successful landlord-tenant relationship. The Ringley Group’s PlanetRent helps landlords provide tenants with all the necessary information to ensure a smooth rental experience.

When tenants understand what is expected from them – and what they can expect from their landlord – the likelihood of disputes is significantly reduced.

Why Tenant Awareness Matters

Many tenants lack knowledge about their rights and responsibilities, often leading to unnecessary conflicts. According to a National Landlords Association (NLA) survey, around 80% of tenants feel they need better information about:

• The role of landlords and letting agents
• Their rights and responsibilities
• How the rental process works

This knowledge gap creates avoidable misunderstandings, making it crucial for landlords to communicate effectively from the beginning.

How PlanetRent Enhances Communication

Now, every landlord can provide a professional rental experience with the PlanetRent app. PlanetRent ensures that tenants receive a first-class welcome – even if different agents manage properties in various locations.

Our tenants’ portal offers a transparent and high-quality lettings journey, making the rental process clear and simple from the very start.

Tenant Benefits: What You Can Do on PlanetRent

By logging into PlanetRent, tenants can:

• Pay move-in rent and deposit online
• Submit reference information
• E-sign and store rental contracts
• Set up direct debit for rent payments
• Access property documents
• Find details of utilities and meters
• View boiler service agreements
• Check photos and floor plans
• Log repair requests, track progress, and rate contractors
• Get help and support when needed

PlanetRent for Landlords: Simplifying Property Management

For landlords, PlanetRent provides an all-in-one solution where tenant records and documents are instantly accessible and securely stored online.

With PlanetRent, landlords can:

• Easily collect deposits and rent
• Log and track repair requests
• Manage service agreements and contractors
• Ensure smooth communication with tenants

A happy tenant is more likely to:

• Stay longer in your property
• Pay rent and bills on time
• Avoid making unnecessary complaints

A Smarter Way to Manage Rentals

If you’re looking for a smarter way to treat tenants like valued customers, download PlanetRent today and offer them their best rental experience yet.

Brought to you by The Ringley Group, with over 20 years of expertise in managing thousands of properties.