Addressing Anti-Social Behaviour vs. Domestic Abuse

• Noise complaints and disruptive behavior are common in residential blocks, often resolved with a simple conversation. However, when disputes escalate into domestic abuse, it requires a different approach. Recognizing the difference is key to ensuring the right support is provided.

The Hidden Reality of Domestic Abuse

• Domestic abuse remains a hidden crime, with many victims too afraid to speak out. Statistics show that in England and Wales, two women are killed by a partner or ex-partner every week, and the police receive 100 calls an hour related to domestic violence. Raising awareness is crucial.

The ‘Make a Stand’ Campaign

• Launched by the Chartered Institute of Housing (CIH), the ‘Make a Stand’ campaign aims to help housing providers, including private residential blocks, implement strategies to support victims of domestic abuse and raise awareness among residents and property managers.

The Four Key Pledges of the Campaign

• The campaign encourages housing providers to:

• Establish policies to support residents experiencing domestic abuse
• Make domestic abuse support services easily accessible
• Implement HR policies to support affected staff
• Appoint a dedicated champion to oversee these initiatives

The Role of Block Managers in Tackling Domestic Abuse

• Property managers have a unique position in residential blocks to identify potential signs of abuse and provide support. By creating awareness and implementing policies, they can ensure victims receive the help they need rather than being dismissed as a nuisance.

How Residents Can Help

• Residents also play a crucial role in safeguarding their neighbors. Instead of ignoring disturbances, they should consider whether intervention by a block manager could help ensure a safe living environment for all. Raising concerns responsibly can make a real difference.