link to ringley website
  • Home
  • About Us
    About us & leadership Awards Savings for Clients Case Studies Green Management Strategies Market Overview Leasehold Reform Campaign Money Back Guarantee
  • Our Services
    • Asset Management
      • UK Asset Management
      • Project Monitoring
      • ESG Consultancy & Implementation
      • PropTech & Living Sectors Platform
      • Marketing Insights
      • Resident Journey
      • Stabilised Assets
      • UK Build to Rent
      • UK Later Living
      • UK Co-Living
      • UK Student Accommodation
      • UK Single Family Housing
    • Block Management
      • Overview - London
      • Overview - Wales & West
      • Overview - Southwest
      • Right to Manage
      • Freehold Management
      • Resident Management
      • Estates of Houses
      • Ground Rent Collection
      • How to change agent?
      • Block Management Services
      • Can't afford an agent?
      • Legal & Tribunals
      • Top 10 Tips
      • Report an incident
    • Commercial Management
    • Law
      • Overview
      • Meet The Team
      • Recommendations
      • Right to Manage
      • Lease Extensions
      • Freehold Purchase
      • Absentee Freeholder
      • Court Appointed Manager
      • Conveyancing - Wales
      • Conveyancing - England
      • Service Charge/Rent Arrears Recovery
      • Company Secretary
    • Property Valuations
      • Overview
      • Loan Security
      • Company Accounts
      • Lease Extensions
      • Freehold Purchase
      • Rent Reviews
      • Ground Rent Investment
      • Development Valuations
      • Expert Witness & Litigation
      • Tax, Trusts & Accounts Valuations
      • Trading Business
      • Compulsory Purchase
      • Residential Valuations
    • Engineering
      • Overview
      • EWS1 Consultancy
      • Asbestos
      • Contract Administration
      • Fire Assesment
      • Homebuyer Survey
      • Building Survey
      • Schedules
      • Party Wall Matters
      • Principle Designer
      • Disability Access Audits
      • Small Building Works
      • Fire Door Inspection
      • Insurance Valuations
    • Property Accounting
      • Finance
      • Quote For Service Charge Accounts?
      • Property Accounting Law
      • Accounting Updates
      • To Audit or Not?
    • Plant & Facilities Management
      • Plant & Facilities Management
      • Fire Door Inspection APP
      • Fire Safety Update
    • Site Staffing Solutions
      • Ringley Integrated Site Staff Solutions
    • Leasehold Guidance
      • Overview
      • Right to Manage
      • Purchasing The Freehold
      • Court Appointed Manager
      • Absentee Freeholder
  • Insights
    Asset Management Articles Block Management Blogs Publications BTR Rental Market Blogs Customer Insights FAQ - Ask Our Experts Insurance Calculator
  • ESG
  • E-books
  • Get In Touch
  •    
  • Work with us
  •  
  • Portal Login
Coronavirus: advice to our clients and residents

Written by: Mary-Anne Bowring 03/09/2020
  269       0
Responsive image

If anyone in your block is suspected of having the virus, contact your property manager as soon as possible.
Coronavirus is a national issue beyond our remit ? however, we feel it is important to address the concerns of those living in the homes we manage, especially as people may be self-isolating. So here are the steps that will be taken if there is a suspected case within your building.

First and foremost we advise all residents to follow the official advice from Public Health England and the NHS. If a member of your household is in self-isolation as a result of the government guidance then please notify your property manager as soon as possible.

If you live in a block of flats, it may be the case that we are required to inform other residents in order that they are aware of the issue. The Government could require us to do so, or the client/directors of the management company could require us to do so. If you are in self-isolation, it is important that contractors or other non-family members are not invited into your home for the entire period.

If there is a confirmed case of Coronavirus in your building, your property manager will take guidance from Public Health England as to the required action to be taken. This may include a deep clean of the communal areas of the building. As an unbudgeted expenditure, reserve funds may need to be spent to achieve this. By letting your property manager know, he or she can share this with the client/committee on-site to ensure that, should a resident be isolating at home, the community in the block come together to ensure they have the food and toiletries they need - and do not need to go out and breach their isolation.

As things stand, there is no requirement for any residents to vacate a building in the event of a resident of another flat contracting the virus, but again we will be guided by Public Health England at all times.

If you are NOT an owner-occupier, you SHOULD provide this information to your tenant.

For clients and RMC directors here are some other matters that you may wish to consider in your planning:

  • Doors are clearly the largest transmission risk point. Foot-operated door openers do exist and could reduce the chances of infections being spread by door handles
  • For doors with the green push-to-exit release buttons ?consider asking people to operate them with their elbows.
  • To reduce cross-infection, warning signs could be put next to handles and knobs that are likely to be touched by lots of people. Then people could decide how to deal with the risk themselves (pull down sleeves over hands, use elbows, etc).
  • Perhaps a biohazard sticker with ?Danger of Cross-Infection' or similar text might be appropriate.


We are now researching companies competent to carry out deep cleaning and anti-bacterial fogging. A deep clean means not only the cleaning of all walls, door frames, etc using pressurised sprayers but also use of a fogging machine with an anti-bacterial product. The solution in a fogging machine is a bacterial, fungicidal and virucidal disinfectant. As the disinfectant fog disperses, the active ingredient comes into contact with all surfaces in the room and thereby treats both surfaces and the air.
The central point of contact for all clients/directors in relation to Coronavirus measures is Paul West. He can be contacted via paul.west@ringley.co.uk or 07490 023207. Please do not overload your Relationship Manager with these matters as this will erode the capacity that they need to carry out their day job (potentially under strained circumstances). Paul is available for additional site inspections and on-site discussions as an addition to the management service.



Property Management Block Management Building Safety
POPULAR POSTS

Solar panels on flats - what you need to know

Is noise getting you down?

Ground Rent: Fines for Landlords Who Charge Ground Rent

High Court: Right to Rent does breach human rights

Landlords beware - Don't believe everything you read!

RECENT POSTS

Private Landlord Exodus Accelerates as Reforms and Rising Costs Pressure Rental Market

Freeholders claim Human Rights infringed in Legal Battle Over Leasehold Reforms

Freeholders Win Early Round in Legal Battle Over Leasehold Reforms

New Standards for Smart Appliances Aim to Reduce Household Energy Bills

HMO Investment and Mortgage Trends in the UK: Q1 2025 Overview



Blogs related:

ASSET MANAGEMENT
Landlords and tenants - you need each other!
Fixed-term tenancies for private renters should be scrapped. Landlords should also stop evicting tenants just because they want to sell their homes. These are just two of the reforms called for by leading think-tank, the Institute for Public Policy Research (IPPR) in a recent report.

Read


ASSET MANAGEMENT
Welsh government faces backlash over proposed statutory licensing for Airbnbs and other tourist accommodations
The Welsh Government's plans to introduce statutory licensing for various forms of tourist accommodation, including Airbnbs, holiday homes, hotels, and bed-and-breakfasts, have received a cool response. The proposal, part of a governing deal between Labour and Plaid Cymru, the Welsh nationalist party, aimed to establish uniform regulations, building safety standards, and management practices across the industry. However, the recently released ...

Read


ASSET MANAGEMENT
Back build-to-rent, drive up quality
Build-to-rent is really gaining momentum around the UK. The number of build-to-rent homes being built across the country has increased by nearly 40% in the last 12 months, according to new figures released in January. Last month, a new build-to-rent developer, Core Living, hit the market with a target of 2500 new homes across the north of England by 2020.

Read


Meet our Expert Property Commentators

Mary-Anne Bowring FTPI FRICS FARLA FCABE Founder/Head of Asset Management

Strategic partnerships, holistic delivery/ opportunities, growth, value engineering, thought leadership

Ian Barber MD BTR Mobilisation & Leasing

Runs HQ & site lease-up teams. Drives rent pricing, mobilisation, marketing, happy residents!

Jon Curtis MRICS Head of Building Engineering

Chartered Building Surveyor. Lectures on EWS1 & building safety. Runs CapEx programmes.

Kate Robinson MTPI MD Blocks/FM Management (London Region)

Master plan setup, ops and staffing and resident engagement. ISO45001 champion.

Lee Harle Partner Ringley Law

Plot conveyancing. Debt litigation. Group Company Secretary.

Natalie Birmingham Helpdesk Support Manager

Trainer & Helpdesk Manager: people, systems,contractors. ISO45001 supply chain accreditation.

Chris Georgalis MRICS Head of Commercial Valuation

Chartered Valuer. Rental valuations: retail, leisure. IRR modelling and valuations for secured lending. Compulsory purchase & rent reviews

Nichola Pughe MRICS Head of Residential Valuation

Chartered Valuer. Rental development & mixed use valuations, IRR modelling. Leasehold enfranchisement specialist


Insights, articles & blogs
INDEX

PROPERTY
BLOGS

LANDLORD
BLOGS

PROPERTY
ARTICLES

E-BOOKS

inshights shared - link to planetrent blogs

Landlord blog
Read landlord blog
inshights shared - link to ringley blogs

Property blogs
Read property blogs
inshights shared - link to ringley articles

Property articles
Read property articles
inshights shared - link to ringley ebooks

E-books
Read E-books

link to ringley social media facebook link to ringley social media instagram link to ringley social media linkedin link to ringley social media x-twitter
link to ringley social media x-twitter for small device
link to ringley social media linkedin for small device
link to ringley social media instagram for small device
link to ringley social media facebook for small device
  • Ringley Group
  • About us
  • CSR / ESG
  • BusyLiving
  • PlanetRent
  • Talk to us
  • Careers
  • Ask a Question
  • Insights
  • Articles
  • Blogs
  • Subscribe
  • BTR & PRS Buildings
  • What we do
  • Asset Management
  • Block Management
  • Facilities Management
  • Property Law
  • Surveying / Valuation
  • Building Engineering
  • Financial Services
  • Managing Agents
  • Block Management Locations
  • Co-working
  • Renting & Letting
  • Right to Manage
  • Contractor Management
  • Space to Work
  • Fees and Client Money Protections
  • Email: solutions@ringley.co.uk

  • Emergency line 1: 0207 428 2056

  • Emergency line 2: 0207 267 2900

  • Report an incident
  • Our Offices
  • London
  • Ringley House
  • 1 Castle Road
  • London
  • NW1 8PR
  • T: 0207 267 2900
  • London
  • Ringley House
  • 47 Rochester Place
  • London
  • NW1 9JL
  • Manchester
  • 11 Swan Street
  • Northern Quarter
  • Manchester
  • M4 5JJ
  • T: 0330 174 7777
  • Cardiff
  • 122 West Bute Street
  • Cardiff Bay
  • Cardiff
  • CF10 5LJ
  • T: 0330 174 7747
Privacy Policy
Ringley Staff Dashboard
link to ifsm website link to tpos website link to rics website link to ukgbc website link to government security industry authority website link to alep website

All content © copyright 2025. Ringley Limited. All Rights reserved. Ringley Limited, incorporated and registered in England and wales. Registered office: Ringley House, 1 Castle Road, London, NW1 8PR. Company No. 03302438
Terms of use | Privacy Policy | Modern slavery act | COVID-19 risk assessment