Estates Administrator
Estates London, NW1 8PR
Jobs in Estates Administrator previous successful applicants have come from
We are a multi-award winning property services company and we are looking for someone to join our administration team assisting with treasury tasks for the finance department and administration for the property department. The Ringley Group is a recognised “Investor in People” and is obsessed with customer care and continuous improvement. We are growing - so this is a new role.
The role is to support a pod of Property Managers - you will need to learn about their portfolios, and in addition to helping them with news, updates, circulars, works orders, minutes of meetings and general administration, they will want you to talk to contractors, perhaps meet them on site, chase quotation and help diagnose repairs issues.
A great candidate will also understand that we should spend money that is budgeted and only if it is our Client’s responsibility. We are looking for a positive attitude, professionalism and good customer values, after all we want our Clients to enjoy dealing with you.
Interested? Proactive people should call Mary-anne Bowring on 0797 424 1636 (anytime) And, you can apply through our weblink below:
Salary: £22,000-£24,000 full time
Holidays: 28 days annual leave (including bank holidays)
Estates Administrator role overview - what does a Estates Administrator do?
Ringley's customer focus sets a benchmark in the industry; we support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those in the private rented sector.
All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management. The role will also get you networking with our Legal and Final Accounts Officers.
What do I need to do to become an Estates Administrator - candidate requirements
Tasks will include:
- Scanning post in and uploading it onto our systems
- Allocating residents payments
- Completing mail merges of letters which need to be sent via post to leaseholders
- Ordering stationery and cleaning products
- Supporting with phones when required
- Taking cheques to the bank
- Taking post to the post office
What are the skills and experience you need to be a Estates Administrator
Salary Range for our Estates Administrator located in London
Estates Administrator roles within the Estates at Ringley Block & Property Management
The Ringley Group's customer focus sets a benchmark in the industry. We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent. All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management. The role will also get you networking with our Legal and Final Accounts Officers.
As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent. Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer: ‘good advice, great service by brilliant people, every time’.
We put these words into practice by investing in the continuing professional development of our people. We love to celebrating what we achieve as individuals and as a team. In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.
Our history: Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit. The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years. The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.
Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning.
The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise. In 2010 we introduced a 'money back guarantee'.
By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established. We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….
