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Our People

There are certain qualities you expect from your property advisors: professionalism, experience, insight and sound advice. These form the foundation of every property solution provided by Ringley.

It is our people that make the difference; how they think, how they recognise opportunity and make the most of it.

Ringley has nurtured an environment that encourages openness, original thought and a positive approach to change and modernisation. It is our people who add value to our service; this is why you can expect more.

CHAIRMAN
Mehdi Mehra
BA (Business Management)

Mehdi joined the Hepworth group just as the Next brand was being created. In his 10 years within the group Mehdi's responsibilities included analysis of the group’s high street positioning, locating new sites and store opening. Mehdi's passion for market positioning involved him in property development from the mid 1980's. At Ringley, he co-ordinates the activities of the company.

Key responsibilities within Ringley:
  • Client liaison
  • Marketing & positioning of the Ringley group
Email: mehdi@ringley.co.uk


MANAGING DIRECTOR - PROFESSIONAL SERVICES DIVISION
Mary-Anne Bowring
BSc (Est Man) MRICS, MBEng, MRIPM

Mary-Anne is a qualified Surveyor, Building Engineer and Property Manager and was Ringley's founder with 20 years experience in many aspects of property services. She now sits as MD for the Professional Services Teams and oversees Ringley's Valuers, Surveyors, Engineers and Lawyers.

Mary-Anne understood that in our information age, quick delivery would be best possible in a medium sized company that integrates professions, small enough to listen, but not too large and bureaucratic to act. Mary-Anne vision has designed processes and risk management tools to enable the Board to look in on aspects of the business, and knowing the power of this has rolled the same principles out to Clients.

It is Mary-Anne’s energy, technical expertise, and love of helping see personnel achieve their true potential that has become the bedrock of Ringley. She presides over cross discipline technical issues where coming from the background of being both an Engineer and Chartered Surveyor and having once been a Property Manager stand her in good stead. In her capacity as advocate and expert witness she has presented cases on Service Charge reasonableness, recoverability and valuation matters and building on this set up Ringley’s Legal Services Team.

Mary-Anne is acutely aware of the dangers of short term planning escalating overall building maintenance costs and promotes an environmentally friendly approach when practicable. Mary-Anne's team have embrassed the increasing legislative burden put upon those 'responsible for buildings' and the spectrum of property advice now serves both High Street and Investment Banks, Private Clients and Ringley's Estate Management Clients. The work is diverse and includes lending valuations, prior to purchase reports as well as defect diagnosis and specification/administration of repairs, life cycle costing, forward maintenance planning, Asbestos Surveys, General & Fire Risk Assessments, Flood Risk Asessment Energy Performance Certificates (EPC's) for both commercial and residential properties and Flood Risk Assessments. It goes without saying that the team also has expertise in CAD work (design and space planning) as well as building regulations applications such as foundations design, noise schemes and is abreast of the Construction Design and Management Regulations (CDM) can fulfil the Planning Supervisor role and act on Party Wall matters.

Key responsibilities within Ringley:
  • Group administration & Risk Management
  • Management of Professional Services Division
  • Case monitioring of bank valuation and engineering reports
  • Development of new products and client solutions


Non-Executive Director
Michael John Richardson
FRICS (Quantities)

I have over 50 years industry experience, working for a number of practices during the 1950's and 1960's specialising in housing, and bank & office developments. During this period, I worked with the John Lewis Partnership on the development of their stores and the expanding Waitrose supermarket brand. My clients elsewhere included National Westminster Bank and Boots the chemist.

In the 1970s, I began to work in the public sector working overseas as a Quantity Surveyor on government projects. By the end of the decade, I was working for the Ministry of Defence as a Civil Service Quantity Surveyor on Cruise Missile and Aircraft Shelter sites.

I continued my public sector work, overseas, during the 1980's, eventually becoming the Cheif Government Quantity Surveyor for the Government of Botswana.

A fellow of the RICS, I returned to the UK in the later half of the 1980's working as a Senior Quantity Surveyor mainly on Hospitals and City Centre Development and then as a Financial Controller, Facilities Manager and Projects Manager for the Natural History Museum.

After formally retiring in 1998, I continued nonethless to be involved in the industry, as a free-lance project manager for Hackney Council transferring local authority properties to Housing Associations, working on Embassy work for a practice in Harrow and, more recently, as a Citizens Advice Bureau voluntary adviser specializing in Building and Property advice.


DIRECTOR OF SURVEY & VALUATIONS
Richard Boucher
BSc(Hons) MRICS

A chartered surveyor with over 10 years in general practice, Richard has worked in both the public and private sectors. Richard enjoys keeping in touch with the London property market and the effects of changes in legislation on property ownership.

Key responsibilities within the Ringley group
  • Head of the Landlord & Tenant department
  • Monthly statistics, market analysis & comment


SERVICE AND OPERATIONS MANAGER
Jason Karim
MA MBA

Jason's background demonstrates academic excellence and a working knowledge of the insides of a business, the pressures on a growing a business and developing rigid systems, policies & procedures which will enable the business to flourish. Jason is our Quality Manager for the purposes of ISO9000. Over and above the ISO9000 requirements he tracks items that he or senior management earmark for tracking; such items may be issues that require a cross team response, are viewed to test new processes or are the first signs of customer discomfort. Jason is proud that we rarely, if ever, have to refer to our official RICS Complaints procedure as tracking sensitive matters before they become an issue surely is the best way.

Probably the most important task to the Estates Division is new site set up and Jason tracks our 21 point set up process to completion, at times advising Clients how we can overcome the lack of information.

Key responsibilities within Ringley:
  • Seamless Integration of new clients
  • Resolution of cross team issues
  • Tracking of quality control issues where training/guidance will deliver greater client satisfaction


Nusrat Ibad
BSC MAAT

Nusrat Ibad joined Ringley in 2008 in a new role of Internal Audit. Nusrat is well placed to do so with a Masters in Statistics, MAAT qualifications and having trained in volume transactional accounting disciplines. Nusrat understands process, procedure, policing and implementation. She has extensive experience in quality assurance and data verification.

Quite deliberately the Finance Team does not report to Nusrat as her role is to coach and mentor them, develop their skills and literally audit the work of the department monthly. In any large transactional processing environment the skill is to watch the numbers and ensure that the cycle of events is always resourced to be up to date and to check that FSA, RICS and ARMA compliance standards are exceeded.

Key responsibilities within Ringley:
  • Coaching & mentoring of Finance personnel
  • Internal Audit
  • Group accounts & group audit
  • Transactional risk management
  • Process review & compliance
* As qualified professionals we will only operate strictly in accordance with the Bye-Laws, Regulations and Code of practice for Residential Management prepared by the Royal Institution of Chartered Surveyors: we will not operate if there is a conflict of interest or employ connected contractors..
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Further Information
Royal Institution of Chartered Surveyors (RICS)

Association of Residential Managing Agents (ARMA)

Surveyors and Valuers Accreditation (SAVA)